Familytreehelper.com Reports & Reviews

Familytreehelper.com Reports & Reviews (2)

Reported details

Type of a scam: Tech Support

Report Familytreehelper.com

The exact thing happened to me that the person described above. Sounded fishy to me so I ended the call; she was very updates that I wouldn't bite at the upgrade cost. FTM should take note of this ... I wonder how many people were scammed.

Useful

- Osseo, MN, USA

Reported details

Phone: (918) 936-2409
Website: Familytreehelper.com
Address: Tulsa, OK, USA
Country: United States
Type of a scam: Online Purchase

I was trying to sync my Family Tree Maker with Ancestry, and got an error. I googled issues and found the issue stated, and that Family Tree Maker 2017 to 2019 upgrade needed. I was looking at site, and a chat popped up, which asked for my phone number and instructed me that a technician would call. The “tech” had a minor Indian accent accent. He told me that Jane would put a link in the chat that I should click on. It was a download for Ask desk I think. I really do know better however I did click on it I did download it and I did let someone into my computer stupid I know I entered the six digits as instructed then he told me I needed to pay $99 for the upgrade and I said that’s not a small amount and so I’m not gonna do that and hung up, no more action on the chat when I ask questions I’ve been called family tree maker, the real one and they said they didn’t have anybody like that and then I realized I’ve been stupid. I xed out of the software. And I turn off my computer for several days. I reported this to family tree maker, but they didn’t seem to care even though I think they caused the problem by having this known error that they didn’t communicate to their clientele.

Useful

Familytreehelper.com Contacts

If you know any contact information for Familytreehelper.com, help other victims by adding it!

New reports

[email protected]

Received an email from [email protected] stating it was a receipt from PayPal Apr 09, 2026

Tailwindpets.com

Order a dog brace from TailwindPets.com that came in wrong, disputed it - was told I need to pay for a return and they will exchange it, exchanged it... Apr 09, 2026

707-614-3257

The scammer from 707-614-3257 called by phone and video call and said that I was the winner on 3.5 million dollars and was at my house to deliver and wanted to know if I was home. Apr 09, 2026

williampeters.com

This is Tina calling from Williams peters and associates (from WilliamPeters.com) we have made multiple attempts to reach you require your immediate... Apr 09, 2026

Tivalook.com

Ordered 10 sets plus 10 bras from Tivalook.com, money took, never received product, no email confirmation, website no longer works. Apr 09, 2026

Familytreehelper.com