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Facebook Imposter

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Facebook Imposter Reports & Reviews (25)

Apparently facebook doesnt have a phone call number. When trying to contact facebook the first number you find are these numbers. They ask you to buy i tune cards to add a antivirus to your phone because it was compromised that the is the reason facebook was blocked, that someone has acess to you Facebook and phone.

- Mount Vernon, WA, USA

They said to buy i tunes cards so they can fix the problem

- Meridian, CA, USA

I received a text from the scammer saying "Dear Facebook user, your account is reported to have violated our policies, to avoid account suspension visit: http://facebook.review-policy.com/" and I could tell that the provided website is fake. I could tell it was fake because facebook uses https:// not http:// and I'm pretty sure that they don't use dashes in their URLs. So, I opened a Private Window in my browser and typed in the URL. Turns out that the URL redirected me to a mobile website located at http://unc-nupes.com/facebook/. That's all I know, I didn't further my investigation because I didn't want a worm, trojan horse, etc. on my computer. Of course, that doesn't mean I still didn't receive a trojan horse.

- Plattsburgh, NY, USA

My name is *** ***, and I am a long time Facebook user. Recently on or about January 1st, I tried to sign on to my Facebook Account, I was denied access and told that I had to provide my Government-Issued License Photo ID with my Full Name, Address, Birthday, Picture, A total of 2 different forms of ID (ex: school ID, credit card) that both show the same name. They said, "One of the IDs must also include a photo or date of birth that matches the information on your Facebook profile." As requested I sent this information to them to this provided email address: [email protected]. I sent this information 3 or 4 different times over a 48 hour time spane. I received 1 message stating that they have received my email and information and were going to review my situation and account and was told they would get back to me as soon as possible. It has been about 7 days and I still have not received any reply regarding this issue and still can not sign on to my Facebook Account, so I had called a number, 1-800-697-5593 that was supposed to be a Facebook Contact Number and spoke with a representative who told me that my Facebook Account has been hacked and said that I have to provide a credit card, which will be charged $10 to take care of this security breach issue. So, I gave the representative access to take over my desktop to try and figure out the issue and I started to type in my personal information, including my full name, address, phone number, date of birth. Then, I said that I do not think I am responsible for paying for a security breach issue that they should have been providing security protection to ALL their users in the first place, not to mention it seemed rather fishy to me that Facebook would be asking for all of this personal information and money. I asked to speak to his supervisor and he transferred me to him. His name was Jake. I explained the problem and my concerns to him and asked if they could just fix this security breach for free and that they were responsible for this issue and they said No they were not and he hung up on me. I then called back again and was connected to a different representative, whom I asked to speak with the highest supervisor or manager available right away. He said that he was the highest "Supervisor" available and that his name was Thomas, whom I asked for his last name and employee ID number, so that I may document whom all I spoke with about this issue. Thomas said he would not provide me with any personal information, yet they wanted me to do so with them. The only information he gave me was that his first name was Thomas and that his "Id" was Thomasexecuted96. He then had me grant him access to my desktop again to try and discover the hacking problem for himself and told me that he could take care of this issue for me. With access to my desktop, i could see everything he was doing and he could see my screen and could control my computer. He went to a target gift card website that said I would be granted a $100 gift card, which didn't make sense to me. He then told me I had to provide my personal information again and a credit card that they would charge $100 to take care of this issue and then refund the $100 to me immediately. So, I provided all the information they had asked for, including the credit card information. Then as I was doing this I was told by my husband that he had heard on the news and just looked up this problem happening to others on the internet and told me that this had to be a scam because Facebook apparently doesn't have a 1-800-Contact Number and would never ask for this type of information. While on the phone with this representative who had access to my desktop, I then deleted my personal information and he had then asked me to retype it in. I asked if they had it saved so I didn't have to retype it and he said NO. I asked this because I wanted to make sure they didn't have access to my card before I got off the line with them. So when I retyped the information in, I put in a fake credit card number and address. He then told me to look at my card to make sure I typed it in correctly because he said that the first numbers in the card that I first typed in had started with #### (He repeated my exact card number, even thought he claimed they didn't have it saved. I said how do you know that?, I thought the information was deleted and it was not saved. He then told me that it was auto saved on his computer. Which, he originally told me it was not and that I had to retype the information in. So, I deleted that information and told the gentleman that I refused to do this. They had access to my credit card information now, and I was worried about theft. He claimed that I had nothing to worry about, but I had said that I thought this whole thing was fishy because at first they said it would only cost $10 to fix and then the second time they said it would cost $100 but it would be refunded immediately. This just sounds like a scam to me. All I want is to sign on to and access my own Facebook Account that I have had for many years and to make sure that the credit card that I had provided will not be used by anyone who does not have my permission to use it. Can someone please help me. I want to make sure that I didn't just get scammed and be able to have access to my Facebook account because it is how I stay in contact with family and friends and has so many pictures of my family, friends, children, and grandchildren's photos on it. My daughter helped me and was present during this whole situation and is willing to speak with anyone whom needs any information about this whole situation. She is willing to provide her name and number for you to contact, if you choose to do so. Thank You for your time, help, and consideration.

Sincerely, *** ***

Received an email from [email protected] asking if I logged in from somewhere new. It is a phishing email. They want you to click on the link provided and provide them with your username and password so they can hack your account.

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