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Electronic Federal Tax Payment System

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Electronic Federal Tax Payment System Reports & Reviews (3)

Received a letter for an estate I’m handling stating:

Dear EFTPS Taxpayer:

We are required to send you this annual Regulation E notice concerning the rights and responsibilities of those involved in electronic funds transfers.

It goes on to suggest “In case of errors or questions about an EFTPS transaction, telephone us at 1.800.316.6541 or write us at: EFTPS Customer Service, P.O. Box 173788, Denver, CO 80217-3788 as soon as you can, if you think any information about an EFTPS transaction in your bank statement or EFTPS Payment History is wrong or if you need more information about an EFTPS transaction. We must hear from you no later than (bold) 90 days after you receive the FIRST bank account statement on which the problem or error appeared.”

Further, they ask to call with name, SSN, error, and dollar amount.

Why this is a scam:
1. EFTPS is a legitimate branch of the IRS for funds transfers from primarily businesses; however, the logo (off-center) is of Department of Treasury and the letter refers specifically to “personal, family, or household purposes.”
2. While the PO Box address matches, the phone number does not. No website is given
3. They state that their “business hours” are 24x7. No EFT system in the US (as of 2021) is available 24x7. Funds transfers follow trading/banking hours and work days. Note they do not say their customer service reps are available 24x7... their business hours.
4. The language on the letter is long-winded and repetitive, describing a Byzantine process of reporting problems that is not outlined or mentioned in Reg E.
5. Regulation E is a Fed regulation regarding the rights of customers using EFTs in regards to their bank or brokerage firm. It does not mandate annual disclosure.
6. Any communications regarding an IRS transfer or payment will come on a letter from IRS with a Notice ID, Tax Year, Notification Date, and your Tax ID, and on IRS form.

The clincher? The notice was, in this case, to an entity that has never used EFTPS because all filings were by paper. IRS would refer to SSN or EIN, not just SSN for the filings I’ve made for this entity.

It’s a scam, pure and simple. Best bet if you think there was a problem with an EFT to or from the IRS is to contact your bank first, and the IRS last. At last attempt, I was on hold with IRS outside of tax season for over 2 hours before I was disconnected. Three times. You can also check your IRS transcripts, filings, and status at IRS.gov if you are an individual.

I’m a tax CPA with decades of filing tax returns for businesses, trusts, estates, and individuals. I also greatly dislike fraud that attempts to take advantage of people’s fears. Never call or write the address/number given - look it up at the entity’s official website and call or write the main number. Never offer your name, social security number, or financial information to a letter received - always contact the entity directly and ask if the notice is legitimate.

+2

They offered to help investigate incorrect electronic funds transfer for income tax return.

My husband received a letter from Electronic Federal Tax Payment System and the letter just looked fishy. 1. I looked up Electron Federal Taxy Payment System and their official number is 1-800-555-4477 but on the letter the number is 1-800-316-6541. 2. The official EFTPS website is www.eftps.gov but there is no website or email address the letter. 3. The letter's mailing address is PO Box 173788/Denver CO/ 80217-3788; and the official address under www.eftps.gov website is not given. However, there are listed caution instructions for any taxpayer to be aware of. 4. If you've registered online under their website you can make tax payments online. 5. They will NEVER ask for your social security number vie email or In a letter.

Sincerely,

Mrs. Ros Space-Chicago, IL

+1
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