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Duct Cleaning Services

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Duct Cleaning Services Reports & Reviews (4)

• Nov 18, 2025

Forced to pay $300 when I was quoted $99

Used cold water to clean carpets , did not deodorize did not clean properly.

He cleaned three room rooms stairs in the hallway in a matter of 45 minutes

Did not use deodorizer did not use warm water

I requested a quote on replacing an old smokestack and agreed to pay $99 for a cleaning and inspection report. The technician did NOT speak a word of English and he used a device to communicate. After the service, the owner in Denver called to say I had to pay $399 for the service. The technician then refused to unblock my driveway until I handed him the cash. Their info could not be found online. I never did get a report nor did my stovepipe get replaced. They spent 20 minutes on the pipe and used a tool to scrape it down but I defintely did NOT agree to $399. Never got a safety inspection report either. DO NOT USE THESE FOLKS. Mexican and Turkish scam artists.

- Denver, CO, USA

This company had me sign paperwork for acknowledging the work was completed before starting the work. The work was left incomplete.

- Boise, ID, USA

My husband contracted with this business in Boise, ID to clean our household air ducts & dryer duct. I was present for the beginning of the service but then left for an appointment. When I returned home I saw the dryer had been pulled out 4 inches from its original place, now not even with the washer. I saw behind the dryer the entire dryer vent had been pulled out of the wall. Although the vent was still connected to the dryer & it is working, I now have an unsightly dryer out of place & 5 ft of venting curled up behind it. My husband had been told not to push the dryer back in place as it would kink the aluminum venting.

I called the Boise number my husband had called to arrange for a worker to come out to fix the dryer venting on May 15, 2024, then several times after but received no answer (Marc at 503-5436). I then called the New York number & spoke to Hassim, manager of the company, on May 17, May 21, & May 22, 2024. I explained the problem that his workers had left the dryer vent only half finished. I told him it was a very simple job, I just wanted it finished. Each time we talked, Hassim assured me he would make it right. I tried to give him the name & number of his Boise worker (Marc) but he was not interested in the Boise contact info. & just told me it would be taken care of by the next evening. After these phone calls & no workers returning to fix the problem, my husband canceled the credit card payment. The credit card company reached out to Envision Services & was told by Envision that I was lying & only wanted to save money by canceling the payment. It was also said I was very happy with the work when the workers finished (I was not even home when they finished although my husband was).

At this point we do not have confidence in the house air duct cleaning having been done correctly either, so we must now hire a different company to:

1. Fix the dryer vent issue (cost of $100)

2. Inspect the house dryer vents to find out if they had been cleaned correctly. (cost of $200)

left, although my husband was home).

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