SCAMDigi Mac Solutions Inc. Reports & Reviews (9)
Digi Mac Solutions Inc. Contacts
Phone: |
|
Website: |
www.digimacsolutions.com
|
E-mails: |
Sign in to see |
If you know any contact information for Digi Mac Solutions Inc., help other victims by adding it!
Add new contacts
PRINTER TONER WAS NEVER RECEIVED!!!
CURRENT VENDOR WAS CONTACTED AND TOLD US THEY HAD MULITPLE CUSTOMERS WHO HAD RECEVIED THE SAME SCAM.
INVOICE ARRIVES ONE MONTH LATER FOR A TONER THAT IS SEVEN TIMES THE PRICE OF OUR CURRENT VENDOR PRICE.
CALLED THE COMPANY TO REQUEST THAT THEY NEVER CONTACT OUR COMPANY AGAIN.
THE COMPANY ATTEMPTED TO SAY THAT THE EMPLOYEE WHO ANSWERED THE PHONE HAD VERIFIED THE PURCHASE AND THAT THE TONER WAS SHIPPED. THE EMPLOYEE VERIFIES THAT THE CURRENT VENDOR WAS CONTACTED AND WE HAVE NEVER RECEIVED TONER FROM THIS COMPANY.
We have pd these people twice in 2019 for things not received, but never again. We pd because those times we actually received toner-and they will not accept returns. At the time we were working with a Management company to take over managing our communities, so we were just putting out fires.
Fast forward a month later, we got a shipment for toner and an invoice for $595.25, more than six times what we actually pay for toner from our actual supplier. We tried to contact them many times. When we finally did they claimed it was a legitimate transaction and are demanding payment. The man on the phone was not at all helpful and continued to claim my caregiver gave them permission to send us the toner, even though I told them that's not how it works. They are supposed to speak with someone in charge of supplies.
I am not going to be paying them a dime. We are sending this ridiculous package back.
Rep called several times for payment on overdue invoice. We told him that we didn't order it and we will not pay.