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Crystal Artiste

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Crystal Artiste Reports & Reviews (1)

- Richmond, VA, USA • Feb 05, 2026
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I ordered a dress online and received a completely different item. I reviewed the return policy before I placed my order and the info on the website states that they're based in Akron, OH. When I reached out letting them know they sent me the wrong dress, they told me I need to ship it back to a warehouse in China and pay for the return myself. They claimed they'd reimburse the shipping cost once recieved but everything about this company is a lie. This is the address/info they provided on where they wanted the item shipped:

Return Address:

8th Floor, No. 9299, Cross-border E-commerce Digital Industrial Park,

Xitianwei Town, Licheng District, Putian City, Fujian Province, China

Recipient: Mr. GO

Phone: +86 186 5945 8168

Postal Code: 351100

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