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Coverfrot

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Coverfrot Reports & Reviews (6)

- Hamilton, MT, USA

My mother made a purchase of over $200 on cheap Christmas ornaments. 2 days after the order was placed, we contacted the seller and attempted to cancel the order. We were told it had already shipped and could not be cancelled however, they lied because it wasn't until 3 days later we got the email that the items had shipped. They told us to contact them as soon as the items were received to process a return. There is a 14 day return policy on their site. We did that and they are refusing to process a return and offered commendation of $7 in return for keeping the items. They REFUSE to process a return. The company will take your money, give you crap for it then do NOTHING to make a problem correct. Total scale. Just a quick Google search of Coverfrot.com has them listed as a scam company all over the place.

- Carlisle, PA, USA

Ordered an article of clothing from coverfrot (coverfrot.com). It actually came but was not sized correctly, so I initiated a return. The website says that returns and refunds are provided. They refuse to return/refund, giving me laughable excuses. I tried contacting them at [email protected]. I am out $30.

I bought two jumpsuits I saw advertised on Facebook by a company called Coverfrot (their website is coverfrot.com). They took several weeks to arrive. One arrived damaged (had pulls in the material, the stitching was coming apart) and a different color than advertised. Both were very poor quality. I contacted the company via email ([email protected]) and asked to do a return. (They say you can return within 30 days of receiving the item if dissatisfied.) First they tried to convince me to keep the item. Then their customer support said I could not return the items. I persisted and then they offered me a refund of $7. I refused and then they said there was nothing more they could do. I left negative reviews (which I have never done before!) online and it looks like they were deleted. Now I'm realizing their address and phone number are fake. I lost $60 on this order.

I ordered two wide leg jumpsuits from Coverfrot.com. I spent $65.00 on this order. When I finally received them about a month later, they were not as advertised. The sizing was incorrect and the style I received was not what was pictured. I contacted them via their support email, [email protected], to inform them of this and was met with them telling me I received the correct items and they would do nothing, even though they have a 100% money back guarantee on their site. I emailed again and was told I would have to pay the very expensive shipping back to china and they couldn’t guarantee a refund. I believe this company, Coverfrot, to be a scam.

+1
- Rocklin, CA, USA

I purchased what was promoted on Facebook ads as Spanx Air Essential Jumpsuit. When the items arrived they were not Spanx material or as pictured online. The fabric was see through, had a sheen and smelled (as pictured). The website also states a 90-day money back guarantee and full refund policy. When I contacted the business per their policy they asked for photos of why I wanted to return, which I supplied. They replied only:

Thanks for your email.

We feel terribly sorry for your dissatisfaction.

We are so sorry about your unpleasant experience

and we will report this to our related apartment and urge them to improve.

Hope you have a wonderful day.

?? ???, 22 ?? ?

- Norman Park, GA, USA

I ordered a Portable Choking Rescue Device for Adult and Children from Coverfrot on March 3, 2023. As of June 6, 2023, I have not received the product. I have made numerous attempts to get a refund. However, all I get is “please be patient and wait for an update.”

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