Cardmember Services Reports & Reviews (25)
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SCAMPULSE
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SCAMPULSE
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Reported details
Reported details
It is a recording says their name is Rachel and indicates the availability of a lowered interest rate and prompts to press one to speak to a representative.
The call is then forward to a live operate.
The operator will claim to be a calling from my bank and reference my “Visa and Master Card” accounts.
The operator will reference the phone number on the back of the card as a call back number.
The operator will ask for the highest balance amount.
The operator will ask for a credit card number.
The operator will not transfer to a supervisor.
The operator will not remove from a call list.
The operator, will on occasion, use profanity when they figure out I am trying to waste as much of their time as possible.
Reported details
Reported details
These calls have been going on for FIVE YEARS even though we are on the national "Do Not Call" registry. I have older relatives and am very concerned that these calls will deliberately confuse them. The calls are deliberately misleading. Not to mention a gigantic waste of time.
Today I finally pressed '1' and waited to talk to a live person. I told them to take me off their list and he called me a "***" and started yelling at me. I hung up.
Reported details