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Brow charm by Nymbus

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Brow charm by Nymbus Reports & Reviews (45)

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I got sucked into this cheap quality product after watching an Instagram ad - dry and powdery product with a dull pointed sponge applicator that goes all over the face and makes your eye brows look like a character from Angry Bird. I have asked for a refund and got a respond as following:

Please include a label with your name and order number and kindly send us an email with a PHOTO of the return shipping label with the return tracking number, and should clearly show the address your orders are being returned to. Please note that the items must be returned in good condition within 30 days from the date received to process a full refund. Please also consider keeping the items for a 50% refund. We are giving you this option so that you don't have to go through all the troubles sending them back and having to pay for the return shipping cost. Kindly note that, we are not providing free return labels.

I am going to try to get at least 50% refund but clearly money lost and wasted. I would like to write a negative review on their website if I could.

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I have been going back and forth trying to get refund for a product I never received! I have proof from my Post Office that nothing was delivered on the day they're claming I also have ring camera showing that absolutely nothing had been delivered! I provided print outs from USPS informed delivery for 10 days prior to 10 days after supposed delivery showing it was not delivered to my house. Now they are saying that they're waiting on a "return call" from the post office to provide a 2nd tracking number. To be clear the "tracking" linked to the missing shows to delivered to my home address but apparently since I have proof that that is not accurate, they now claim that that is not in fact the tracking number but the updates are entered manually. This is a complete scam

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August 19
Payment to Nymbus LLC
$31.63

July 20
Payment to Nymbus LLC
$17.99

July 18
Payment to Nymbus LLC
$17.99

This company Nymbus charged unauthorized charges to my credit card

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Purchased a brow stencil kit. Took a a bit to get here was okay not to bad. But then a month later I noticed an automated payment come out through my PayPal. Then to find out it was some v.i.p sub. Wasn't happy! All I did was buy something definitely not sign up to any subs. Waiting on email response from them. Cancelled the automatic payment through PayPal. Now try to get something back as now I'm 50 bucks out of pocket. Bloody bocus scammers. And you think buying from PayPal you would be safe. Getting more sophisticated.

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I purchased a product from this business and they claimed I was signed up for a VIP Membership and has charged my account for two extra payments of $32.99 and $34.76 before I caught on. I would like my money back.

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I order the brow kit for $19.99 two days later they charged me an additional $9.95 for expedited shipping that I never selected. Then they tried to convince me that I did it on accident. First off all no I didn't because if I did then it would of been on the original order. In my bank statement it says only $19.99 by on PayPal it says $19.99 then a separate charge of $9.95. Seems like to me it should of been on the same charge if I did it instead of separately. This is theft I don't care if it was only $9.95 the fact that they just charged my card without me even selecting expedited shipping then tried to make me think I did it on accident is disgusting. These people are thieves do not purchase from them. Some people in here was charged a lot more than me and I feel bad for them. This isn't right and they need to be put out of business. They are stealing people's money.

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I just had a pending transaction with this Nymbus LLC pop up on my bank acct. I haven't even heard of this company, nor have I ordered anything from them. As soon as it posts to my acct, I'm going to dispute this charge. Capital One is really good about giving provisional refunds for this sort of thing. Once they investigate, I'm confident they will approve the refund.

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This company has been taking so called pre approved payments from my credit card via PayPal.
I only noticed it today and since February they have taken four payments ranging from $59.98 to $34.76. I have just sent them an email and the we'll see if they respond.

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Did they respond?

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Did they respond? I'm going through this atm? Luckily only have taken the one payment out till I caught on.

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I had exactly the same problem. I authorised a purchase thru PayPal for $19.99, they then took a further $114.94 from Paypal under the same authority number. They have said they will refund me 25% but I don't think Ill see it, it's my stupidity for not reading reviews first. Paypal have been no help they have closed the case. I hate these scammers and warn you not to purchase thru this company

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Exactly the same thing happened to me and Paypal just closed it.

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Paid and received my order THEN the following month was charged again for same product BUT without product being delivered. Apparently somehow they will take month payments from your card until you cancel automatic payments of which you didn't sign up for. Who in their right mind wants to pay for something, that they are not going to receive, every month .Shame on you Nymbus

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Ordered 1 thing for $19.99
They sent 4 other items and said I selected to purchase additional for a total of $76.00

They then say for inconvenience 30 percent off. I ARGUED and they say 50 percent off . They will not refund all money because they say it shipped already.
Shut them down

Total scam

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I ordered on January 6, 2023 and my total is $24.94 and my bank statement they done a second charge and order for three items for $57.95 I want my money back I’ve already contacted my card and they are gonna file against this company ! Tammy Williams
[email protected]
Second charge

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I ordered the browcharm for $19.99. Noticed additional charge for $89 on bank statement from same company. When I finally got someone on phone they refused to refund me. They have been scamming customers for years enrolling them into unwanted subscriptions

Call 469-831-7992 to speak with the owner directly for a refund.

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They added another eyeliner, mascara and expedited shipping as a recurring order when I was trying to check out. It came across my PayPal as a separate charge. I canceled the reoccurring charge on PayPal and am trying to get the products I didn’t authorize refunded. Sounds like I’ll never see the refund or the product

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I ordered cosmetic product for $19.99. Noticed additional charge for $59 on bank statement from same company. When I finally got someone on phone they said it was my error & the product was in the process of shipment so nothing they could do and hung up on me. When I checked the legitimacy of the company I'm seeing exact thing going on with others with additional charges, etc...

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I bought a beauty product from this scam company and they signed me up for a sham subscription without my consent then have billed me twice for this joke subscription over 2 months. A subscription for which I’ve received nothing, I didn’t want and they have stolen money from my card without my consent.

No response from their email address. Stay well away! Their products are cheap crap too and not worth the money. They’re criminals!

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Lost money

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I bought a knee wrap and want to return it because its useless. There is no way to contact them for return and refund information. I have a phone number but a recording answers and states to contact them via their email found on their website but I cannot find it. Its a scam and I should have known better

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Paid for the item. Waited over 2 months. Eventually demanded refund . They said no refund could ;be issued due to still shipping. I did finally get the cheap product from China and it was broken. i called and just got the run around. I just kept emailing them, I was able to get the address and offered a 50% refund. Again they did not give the shipping and kept all the tax- WHICH IS ILLEGAL. So I am on the tax fraud next. Moral of the story...this should be stopped

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This Nymbus LLC Is a secondary handler for extremely cheap beauty products that are imported from China. I can say this because they got me! Good luck getting a hold of anyone because you won’t they won’t return your money you’ll have a heck of a time if you get half back less taxes and shipping.

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Brow charm by Nymbus Contacts

Brow charm by Nymbus associated photos:


Address:

3811 Ditmars Blvd #1058 Queens, NY 11105, USA

Phone:
+1 (800) 328-8347 0 1
+1 (800) 329-7248 0 1

Website:

 browcharm.co

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