Better Business Bureau - IMPOSTER Reports & Reviews (106)
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Sent: Wednesday, February 2, 2022 6:00 AM
To: [REDACTED]
Subject: Better Business Bureau - Customer Dispute Center CASE #975452448
Better Business Bureau
Attention [My name]:
RE: CASE #9754524486
The Better Business Bureau has been recorded the above said reclamation from one of your customers in regard to their business contacts with you. The detailed description is available by clicking the link below. Please pay attention to this question and let us know about your judgement as soon as possible.
We pleasantly ask you to overview CASE #9754524486 submission to reply on this complaint.
We await to your prompt rebound.
Customer Dispute Center
Better Business Bureau
Received voicemail on January 6 5:34 MT
Scammer's address NS, CAN
Type of a scam Phishing
Type of a scam Phishing
Scammer's email [email protected]
Country United States
Total money lost $50
Type of a scam Identity Theft
Scammer's address OK, USA
Country United States
Type of a scam Phishing
Scammer's address PA, USA
Scammer's email [email protected]
Country United States
Type of a scam Sweepstakes/Lottery/Prizes
Country United States
Type of a scam Phishing
Country United States
Type of a scam Phishing
Country United States
Type of a scam Sweepstakes/Lottery/Prizes
I know this is a fraud. I was able to avoid the scam, and I am reporting it in hopes that no one will fall for it.
Scammer's address Not known
Scammer's email [email protected]
Total money lost $340,000
Type of a scam Phishing
“Eric” continued to call her almost every day. Some were “social calls” to build trust, and said he was helping her get that money back, told her to not tell anyone about it because it could hurt the case, told her at least once that he could lose his job if she didn’t send money to help him work on her claim. She asked once if she could speak with his boss and he said his boss was Matthew Hayden and he was a Senior Accountant with the Better Business Bureau. Matthew said that Eric was 'under him' at the Bureau. Eric had an accent. Both spoke to her at times to reassure her they were working on her refund. Eric continued to ask for more money but also befriended her asking about her family, telling about his and generally “chatting”. He was a master manipulator. He told her that he had some checks that were waiting for her in Moscow, Idaho with his contact there. Many times, he said if she didn't send more money, the checks for her “refund” would be cancelled. She sent in total: $276,000 for them to help her get this "scam" (computer scam) money back. Money was sent in cash to various locations around the US. On one occasion, she wired money to Thailand from her credit union account. Twice in July, 2020, "Eric" arranged a money pick up at her house and a person named "Alex" was going to pick up the money. "Alex" came on two occasions, once in a cab and once in what he said was a rental car. He came into her house and counted the money and then left. She had the money in cash ready for him as Eric instructed her. As of 8/9, my mother told me of the scam and she has been ignoring any calls and letting her land line go to voice mail. We have her in a safe place while involving the police detectives in investigating.
Country United States
Type of a scam Government Agency Imposter
Type of a scam Sweepstakes/Lottery/Prizes
Business owners, be very be wary of this tactic.