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Bank of America Impostor Scam

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Bank of America Impostor Scam Reports & Reviews (27)

- Charlotte, NC, USA • Apr 13, 2024
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This person is pretending to call from Bank of America and is saying something about wanting to be the one to buy or sell my house. The message isnt complete. It is cut off at the beginning and he seems to be whispering. I get two calls a day fir two weeks now. Ive blocked the actual xall but they are still anle to leave messages

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- Denver, CO, USA • Apr 05, 2024
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Claimed to have sent a new card to my home address.

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- Spring, TX, USA • Mar 25, 2024
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The call came in listed as Bank of America (my bank). They asked if I was ***** ****** and I answered “yes”. They asked if I speak Spanish and I said “no”. Then he said “I love you.”

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- Houston, TX, USA • Mar 22, 2024
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I was called and told that this person was a Bank of America representative. He told me that someone was trying to make purchases through my Zelle. He said the person was in Atlanta Georgia and that they were trying to use my information to get over $2000. He asked me about my last two transactions and if I could tell him how much was in my account. I gave him that information and told him I’d be getting paid Friday and would need to access my pay. He told me it should be fine then placed me on hold. I hung up and looked up the number and then called the real Bank of America. I’m not sure if what information I’ve already given him was all he needed to scam me. I’m currently still on hold with Bank of America.

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- Milford, CT, USA • Mar 08, 2024
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On 1/29/2024, I received a phone call from a number which was the customer service number to my bank (Bank of America). The women stated she was from the fraud department for BOA and that my account was being used for fraudulent activity in AZ. She stated they were freezing my account and sending a new bank card to my address which she knew. She stated I’d have to use Zelle within the BOA website in order to hold the $3497.00. I’m my account. She was sending me text messages from BOA and also somehow placed her name (Maylie S Sainte Fleur) my Zelle profile. After the phone call something didn’t sit right with me but since the whole incident happened around 6pm, when I called the customer service number it was closed. I called first thing on 1/30/2024 to report fraud. BOA “investigated” for 1 day and sent a letter stating there was nothing further they could do. The only information they could give me was the receiver (scammer) used Chase Bank and there was no funds in the account to refund to me. BOA stated they would not further aid in retrieving my scammed funds.

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- Atlanta, GA, USA • Feb 29, 2024
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I called the number and they asked for my SSN. I gave them my name and zip code. I started to give them my SSN and stopped.

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- Vienna, VA, USA • Feb 23, 2024
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Says they called to assist with authorization code I requested. I made no such request over the past few days.

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- Pittsville, MD, USA • Feb 20, 2024
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Scammers represented themselves as representatives from Bank Of America and had me buy gift cards

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- Reno, NV, USA • Feb 01, 2024
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Received a letter via postal mail saying he had been sent a different letter containing a check back in October and if it had not been received it was likely lost in the mail or they didn't have the correct contact info. However there was no letter or check in October and if they didn't have the correct information how had he received this letter at his current address.

The letter asked him to call and update their records with his current address, so they can send him another letter containing a new check.

The letter itself looks very suspicious. While it does have the bank name and logo on it, it's been typed in multiple different fonts, fonts sizes, different colored text, and is not signed by anyone or any specific department.

When calling the number provided they said they needed to verify his identity and asked for his account number, social security number, birthday, phone number, email, and street address just to say they couldn't verify him with that info and he would have to take 2 forms of Id into the local office.

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- Apison, TN, USA • Jan 26, 2024
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I received multiple emails stating I had opened a new account with Bank Of America and to click a link, which I did not. These emails began in October of 2023, and continued through January of 2024. On January 16, 2024 I received an email stating my credit card application was approved. I did not apply for a credit card with BOA. I checked my credit report and nothing was listed so I again figured it was a scam, and ignored the email. Today, January 26,2024 I got a notice on my credit monitoring that I had a new credit card account post to my credit report. Sure enough, it is a BOA credit card, that I did not open. So now I'm going to go to a branch and report it and see what I can do.

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- College Park, MD, USA • Jan 25, 2024
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called pretending to be the bank. i hung up immediately

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- Staten Island, NY, USA • Jan 21, 2024
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Multiple emails have come from this account claiming an account has been open by me and showing its linking to additional accounts and people.

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- Montgomery, TX, USA • Jan 19, 2024
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Bishop Coleman called me and said I was a Bank of America winner of $8.5 million dollars plus s a 2024 Jerp Cherokee and $25,000.00 weekly for life. He was suppose to be the CEO and his assistant Donald Harris continued to call me and harass me for what he said was the Taxes I would need to pay to get my winnings. They gave me a badge number fo the ach one,Bishop Coleman 8846A USA and Donald Harris PP502 USA. They were able to get into my credit cards and changed my passwords paid some of the balances and then took the money back. This left me with overdraft fees and returned check charges. I am in the process of changing all my accounts and my bank account. Please help me.

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- Concord, NC, USA • Jan 18, 2024
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My wife received a text saying her card got declined claiming to be from Bank of America & it did look like a BOA alert text. It was actually not an active card but she didn't remember and it looked familiar. Then they call her and want to close the card down and send her a new one. They have our address and when she gives them her birth date, she gets a weird feeling and hangs up. They provided their "badge" # and full name. They said that they got her card from her apple wallet, which she really uses.

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- Murrieta, CA, USA • Jan 16, 2024
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I had an old bank of America card. I havent used it in years . So I received a letter stating i have a block on my account however. When i phoned i felt uneasy the ebtire call. I told the lady I would not be giving any information. She sent a code via text and i hung up. I plan on going to the police tomorrow.

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- Colorado Springs, CO, USA • Dec 07, 2023
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The scammer first texted messaged me saying that there was a fraudulent Zelle transaction on my Bank of America account. Then the scammer called me and tried to get me to change my username and password to my account and transfer money to Prince Thompson. I ended the call and called Bank of America directly and they said that both the text message and the phone call were fake. I froze my account, reported the text messages and blocked the phone number.

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- Lugoff, SC, USA • Nov 06, 2023
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email link and phone number to dispute account. Wanted account information, address etc

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- Spanish Fork, UT, USA • Nov 06, 2023
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I received a phone call this morning, the caller ID said it was Bank of America (It came up with the phone number of 844-428-8542). I do not have a Bank of America account, so I found it was odd that they were calling. Anyway, the representative had told me that someone using my phone number opened a checking account 2 days ago, and that he was calling because he noticed suspicious activity when this new account was requesting to send two, $500 transactions through Zelle.

He didn't ask me any identification questions, except for my name and the last four of my phone number.

He then gave me a phone number to call Zelle with the cancel transaction numbers he gave me. He said he was going to transfer me to their customer service line, and he gave me this number, (501)817-9920 to call in case we were disconnected. Well, I became suspicious and so I hung up, and he called me back immediately stating that he had a Zelle customer service representative on the line to help me and if I could just wait a minute. Again, I just hung up because it started to seem odd. And the number that he gave me for their customer service isn't even a 1-800 number, it's an area code from Arkansas.

So I believe they were trying to scam me, no doubt asking for my credentials once I called that phone number he gave me.

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- Silver Spring, MD, USA • Nov 01, 2023
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this group called from BOA and acted like fraud was occuring, the asked if i was in fresno cali within 24 hours and if i had a dell computer based on the fraud tracker they were scanning my account. they also told me to check the phone and caller ID when i was asking how can i trust this person. once the call disconnected i called back to the real BOA and they explained what happend

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- Barstow, CA, USA • Oct 12, 2023
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They sent me this email, stating that they sent me a check that was attached to a letter. In which I did receive before, but from the actual bank. So I assumed this the real Bank of America until I googled their phone number. But by the time I’ve done that it was already too late. I already had gave them my debit card number and my full social, my address on file. It just wasn’t feeling right to me how they kept putting me on hold without any hold music. Was just silent for over 10 minutes, and was doing it back to back. Pretending like they were going to connect me over to someone else. They used my information and stole money from my bank accounts and used money on my credit cards.

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