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Bank Card Scam

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Bank Card Scam Reports & Reviews (1)

- Santa Barbara, CA, USA • Mar 21, 2025

I am writing to formally report a case of fraud that resulted in the loss of all the money from my accounts. I was the victim of an extremely convincing scam, and I am requesting an immediate and thorough investigation into how this happened.

On [insert date], at approximately 3:50 PM, I received a phone call from someone claiming to be from the “Federal XXXXX Department.” Prior to that, I had received a text message from “XXXXX-Bank Security” alerting me to an unusual login attempt by someone named Paul White. Because the message appeared to be from XXXXX and referenced suspicious activity on my account, I believed it to be legitimate.

During the call, the individual informed me that my account had been compromised and that similar incidents were happening to 10-15 other customers in my area. What convinced me that the call was real was the fact that they knew exactly which XXXXX branches I frequently visit and the precise amounts in both my checking and savings accounts.

They claimed that $8,000 had already been taken from my account but was still showing because it was being “held” while the situation was being investigated. They urged me to act quickly before the banks closed to protect my remaining funds.

The scammers insisted that I stay on the line while I withdrew all of my money to avoid any irregularities if I spoke with a teller. They claimed that my account was unsafe and that I needed to transfer the money to a “temporary card” for protection until a new account and debit card could be issued.

While I was in my car, they directed me to add this “temporary card” to my Apple Wallet—which they claimed was also a Insert XXXXX card. They provided me with a PIN, and when I arrived at the ATM, I used that card and PIN to withdraw all of my money.

I am devastated and extremely concerned about how these scammers had access to such sensitive information, including my account balances and banking habits. This level of detail suggests a potential data breach or insider involvement, and I believe XXXXX has a responsibility to investigate this matter thoroughly.

Since the “temporary card” I was instructed to use appeared to be associated with XXXXX, I am hoping that XXXXX can track the destination of these funds and take steps to recover them.

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