AmeriHome Mortgage Company LLC Reports & Reviews (1)File a complaint
Victim Location 80010
Total money lost $1,000
Type of a scam Credit Repair/Debt Relief
I refinanced a mortgage for a single family rental property. Soon after closing, that mortgage was sold to Amerihome Mortgage around February 2018. I made my first payment to Amerihome and then signed up for autopay on 3/1/18 using my business checking account (I have multiple rental properties with other servicers and have always used a business account without issue). Amerihome cancelled my autopay because they require a special form if using a business account. So I filled out the form and mailed it in and resigned up for autopay online on 4/27/18. This time I assumed it was effective and took it off my to do list. However, my May payment did not process because they had rejected my autopay again. I didn't find out my payment didnt go through until early June. When I did, I immediately paid the full balance and explained the situation over the phone. The rep understood the situation and waived the late fee and all was good. A month later I found out Amerihome had reported the late payment to the credit agencies. I again called and explained the situation and wrote a letter to their dispute department but Amerihome refuses to remove the late payment from my credit report. They want me to have a lower credit score so I pay a higher interest rate next time I refi. My credit score has gone from an 810 to a 670. This is not a late payment situation, this is a logistical situation that I have made multiple good faith efforts to comply with their requirements. Please help me to get the late payment removed from my credit report. Thank you, Kellen
AmeriHome Mortgage Company LLC Contacts
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