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Alibaba Reports & Reviews (2)

• Aug 02, 2023
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I ordered 2 items from Alibaba totaling to $630 including shipping. I received broken items in the mail. I tried disputing it with capital one and they took the scammers side because I wouldn’t pay for shipping to ship the items back. Why would I pay to ship broken items back when I had to pay over $100 shipping for them to arrive?? even though I have a written letter from alibaba saying I’m entitled to a refund capital one wouldn’t give me a refund and charged me $18.32 in interest. And then $8.32 in interest after I closed my account for being scammed from alibaba and capital one combined. Alibaba says I’m entitled to a refund but won’t give me a refund and says get it from capital one and capital one says they can’t give me a refund because I never shipped broken items back (the person lives in China and when I tried shipping them back he responded with Chinese lettering). I want my $656 back from Alibaba or capital one. I had to close my whole credit card account due to this issue and got charged $26 + in interest. This is thievery at its finest.

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They sell funko pops that are fakes, they aren't the actually funko pops they are generic fakes!!!!

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