Address Genie Reports & Reviews

Address Genie Reports & Reviews (25)

Total money lost $29
Type of a scam Moving

Hi there,

I was trying to do a USPS official change of address and realized that I accidentally clicked on a sponsored ad for an Online Address Change Wizard. I noticed my mistake once I got to the last page before clicking confirmation and saw there was a $29.99 auto charge included. I did not complete this transaction and closed the tab, yet got an emailed receipt for the transaction. I called the phone number and one of the first things they mention is free refunds, as well as an entire section in the email about refunding the $29.99. This has clearly happened to several people, now I just worry that this company has all of my personal & credit card information

Useful

- Brooklyn, MI, USA

Country United States
Total money lost $40
Type of a scam Credit Cards

Went to usps.com to do an address change and when done I had to enter credit card info. for $1 charge. Without my knowledge Address Genie took over and then charged $40 to my credit card. I cannot find an address nor phone number but did email them right away my displeasure and requested the $40 be refunded. I am on a fixed incone and cannot afford this.

Useful

Same exact situation smh people need to get their [censored]ing teeth punched in for stealing

Useful

Scammer's phone 720-420-7520
Scammer's email [email protected]
Total money lost $5
Type of a scam Online Purchase

I used this service, looked it over several times had my husband look it over and decided it was a legitimate service. I then completed the requested information when I received the conformation I noticed it said that only my mail was being forwarded I then read on and saw they had taken $40.00 out of my account which I did not authorize. I called the number listed on the website and only got the voice mail, I then voiced my complaint and requested a refund. almost immediately I received an email stating I would receive a full refund minus the $5.00 as stated in the refund policy. I am very concerned that they now have my debt card number. I am also concerned that they are passing themselves off as a service on the USPS and are collecting at least $5.00 from everyone who tries to us their service.

Useful

Scammer's phone (720) 259-4444
Scammer's website www.changeyouraddress.online
Scammer's address 1800 30th St Ste 219, Boulder, CO 80301, USA
Scammer's email [email protected]
Total money lost $5
Type of a scam Online Purchase

I had never set up mail forwarding before. I googled it and the first thing to pop up had USPS (r) in the link and looked like the website. It charged me $7.50 (I thought it would be $1). Having realized my mistake and reading that there is a refund policy, I immediately emailed them for the refund. I received an email 20 minutes later stating they refunded $2.50 and to leave a comment on the BBB website. I responded telling them to refund the remaining $5 and was met with silence. I tried to call, but the number went to the cell phone of some guy named David, whose voicemail is obviously full and cannot accept messages.

I gave him one last chance to refund me the full amount. Emailing with [email protected] he tells me he is just a lowly support rep when his name is the one from the cell phone voicemail for the entire "company".

This isn't worth my time to pursue the actual money back, but this scam must be reported.

Useful

Address Genie Contacts

Address Genie associated photos:

View Photos

Phone:

+1 (720) 279-8028

Website:

www.addressgenie.co

E-mails:

If you know any contact information for Address Genie, help other victims by adding it!

New reports

Phishing Scam

I was at the airport on my way to Thailand when I was told that I needed to fill out an arrival card. The airline staff told me that I could fill it... Mar 08, 2026

Phishing Scam

No name left and they also called my brother and husband looking for me, I never list my brother as a reference Mar 07, 2026

Phishing Scam

It wants your home address & phone number and how old you are and if your married or single Mar 07, 2026

Identity Theft Scam

I am getting mail, especially applications for credit cards from American Express, etc for Zoo Tigers Enterprise to my home address Mar 07, 2026

Online Purchase - Recurring Subscription Scam

I paid $5 for tech support and did not sign up for reoccurring charges. No one ever mentioned anything about a subscription and charges Mar 07, 2026

Address Genie