ACU Technosoft LLC Reports & Reviews (2)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for ACU Technosoft LLC, help other victims by adding it!
Country United States
Total money lost $69.90
Type of a scam Tech Support
Scammer's email [email protected]
Country United States
Total money lost $29.95
Type of a scam Tech Support
I called and in retrospect their "support" was not truly anything more than asking what I had clicked on, asked me to verify what model of iPad I had, then said I did in fact have a virus and that the normal charge of $400.00 was waived because I had apple care coverage but I did have to pay 29.95. My red flags were going off when he said he could take payment over the phone. While he waited for my credit card information to be entered into the website, he stated he was "working on the issue" once I had clicked submit....it was amazingly done in a matter of a minute and he had me clear my cookies, history and turn on and off my "block pop ups" tab". Then he told me to shut off my iPad and power back on in 3 minutes.
I had immediate regret and every fiber of me felt it was off and I am kicking myself for not following my instincts. The things he had me do was something I simply could have handled on my own. I should have hung up.
They give a website to take payment that looks disturbingly close to what the real apple.com would look like only theres is called appleconnect.net.
I immediately called my bank to cancel my card so if this is in fact a scam nothing further would be compromised.
It felt like a scam the entire way through and if it is not...then I would sincerely hope they change their sales, communication, support system to ensure customers are completely safe.