Abby Apples Boutique Reports & Reviews

Abby Apples Boutique Reports & Reviews (36)

I ordered Feb 12th and still haven't received the 2 dresses that I ordered. I tried multiple times to get refund via multiple emails. So upset!

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Same here. I finally called my bank after 3.5 months. My bank dispute order and give my money back. The next they send me a email said they gonna issue me refund. Liar. I got refund because my bank focus it.

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I ordered months ago, they say it shipped and give you a tracking number that never leaves from there. You won’t get the product but they take your money, lots of complaints all the same...we have emailed them and called, we get the same answer every time, your item has shipped but it never leaves their drop off . They take your money...

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I placed an order on February 18, 2020 and I still have NOT received it. Two outfits for my granddaughters for $47.93. They will not return emails or phone calls. They also blocked me from social media bc they don’t want me stirring up crap bc they refuse to answer my question...where is my merchandise or refund? Do not purchase anything from this company.

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Same here I’ve been trying to get something done about them

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Scammer's phone 1-888-766-8277
Scammer's website abbyapples.com
Scammer's address Does not show
Scammer's email [email protected]
Country United States
Type of a scam Online Purchase
Initial means of contact Email

I ordered two outfits on February 18th 2020 and it is now April 9th and they have not returned any emails since the end of March. They do not return phone calls either. I have a dozen emails asking for my money back and they refuse. I am out $48 dollars and NO outfits. This is the worst company ever and I would highly recommend you STAY away and do not order from them.

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I ordered 2 outfits for my nieces birthday month’s ago and still haven’t received them. I constantly email and they tell me my order is on its way. The post office tracking number which for months has said pre shipment And post origin is preparing to ship. No other notification of the past couple months meeting it’s not in route was never sent out. I have reached out numerous times demanding a refund And all they keep telling me to be patient my items are on their way. Which with a tracking number you can clearly see it’s never even been sent out. This company is a fraud and after also checking the BBB it is confirmed!

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I ordered a dress on 2/28/2020 and still have not received. I've emailed them three times and get the run around. They now tell me they're gonna sent to the appropriate department for review. I went to the Better Business Bureau and there were 172 complaints about the same thing, not receiving their merchandise and no refunds. Why can't this business be shut down, or taked off Facebook?

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I ordered 2 dresses from this company on February 4th. I received one of them dresses about 10 days later, with no comment or clarification about the second dress. I emailed and called and eventually, Suzanne told me that it had been shipped but could take longer to get to me than the first dress. There was no indication on the order or online when I checked my order that there would be 2 shipments until the day AFTER I heard back from her. 3 weeks later I called/emailed again, they told me that it was in transit to me. I downloaded the tracking app that was referenced and even 10 days later it still says that it is waiting for updates from the courier. The lack of communication from this company is reprehensible. It feels like they are purposely trying to scam you out of items you have ordered. The clothes are cute but I wouldn’t recommend this company to anyone since they are never available by phone and do not keep their customers updated on order status, delivery, delay or changes!

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- Hudson, WI, USA

Scammer's phone (888) 766-8277
Scammer's address ??
Scammer's email [email protected]
Country United States
Victim Location WI 54016, USA
Total money lost $25
Type of a scam Online Purchase

I ordered two dresses for my daughter in February 2019, recieved one of the two about two months later (which shipped from China) and inquired about the other, which according to the order status was processing for shipment. It's now October and i still haven't seen anything! I've contacted them about 6 times about this since then and keep being told that they'll look into it and get back to me but they can't issue a refund since they've already marked it as "shipped"even though there is zero tracking history. After a few months i did some online research and discovered that this same situation has happened to dozens upon dozens of people who have ordered from them and never recieved their orders or a refund. It's a scam!

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Victim Location 92530
Total money lost $18
Type of a scam Online Purchase

I bought a dress from Abby Apples Boutique back in February. The site says it takes 6-10 days for the item to arrive. After Two weeks, I emailed the company. They said no it takes 6-10 days after processing which can take up to two weeks, and I should allow up to 21 days for delivery. So, 21 days later still no item. I email again requesting my money back as I intended the dress to be an waster dress and Easter was a few days away, and I still didn’t even have a shipping confirmation. I was quickly sent a shipping confirmation within an hour and then told they couldn’t refund my money because my order had already been processed for shipping. Another two weeks go by, still no dress, tracking info I was sent still says it’s been processed but not sent to a facility for sorting. I made a comment on the company’s Instagram site warning people of what happened. I was contacted by a “manager” who responded with “she was going to look into and find out where my dress was or what happened”. I never heard from her again. I recently emailed them again to remind them I STILL haven’t received my item and they sent me an email stating it was delivered to someone with my maiden last name (not my current name) and I should be more careful about the address I’m typing because since it was delivered already they couldn’t do anything about it. I sent a copy of my confirmation showing that my information wasn’t even close to what they say they had and shipped it to. I still haven’t heard anything.

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