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(888) 404-4504

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(888) 404-4504 Reports & Reviews (98)

- Shelton, CT, USA
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Around 2009, before Wachovia Bank was purchased by Wells Fargo, my husband and I took advantage of a home equity line of credit offered to us. We never used the equity line of credit. Fast-forward to 2021, my husband passes away. I decided to use the Wells Fargo home equity credit line to pay for his funeral expenses. Every year, when my homeowner's insurance needs to be renewed. Wells Fargo sends me a notice requesting me to send them proof of my homeowner's insurance. I sent them my insurance declaration covering my home from The Hartford and subsequently got a letter confirming receipt of proof of homeowner coverage.

Today, January 22, 2025, I received a letter from 'Wachovia Mortgage Corp'. It said 'Final Notice' on the page header. If I can attach a copy of this letter, I will. The first line of the letter said:

"ATTENTION: ****** ******. It is important you contact our office at 1-888-404-4504 upon receiving this notice to avoid any unnecessary delays in your coverage before 1/31/2025."

It went on, "This notice is to inform you that the property's home warranty, at ** **** ****** ***, *******, ** secured by WACHOVIA MORTGAGE CORP may be expiring or has already expired."

"Failure to call and prevent a potential lapse in coverage could result in you being liable for all costs associated with any home repairs."

Associating this company with Wells Fargo, I called them to ask what this was all about. The first man that answered the call, disconnected me. The second man argued with me and asked me if I was a 'robot' because I kept asking, "is this insurance mandatory?". He would not answer, he kept talking over me and eventually hung up on me. I called a third time and asked to speak to a manager. The man would not do that, send my call to a superior, but he at least answered my question, that 'no' this was not a requirement for my home equity loan through Wells Fargo. It was all so deceptive and underhanded, and I'm sure there are many others my age (or younger, since I'm 81 years old) who will fall victim to this type of scam and purchase 'interior' homeowners insurance because they were intimidated to do so.

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- Frederick, MD, USA
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In came in the mail looking like it was from our Mortgage company. Alpough at the very bottom it did say it was not affiliated with our mortgage holder.

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- Seguin, TX, USA
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Letter citing association with home warranty from originating mortgage provider. Not accurate information or representation with a citation of urgency to prevent loss.

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- Richmond, IN, USA
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I thought of contacting them as I would not mind having a home warranty due to the cost of major repairs, etc. But I decided to research them first and found the Scam reports on BBB. I appreciate finding these reports immensely.

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- Crossville, TN, USA
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Private & Confidential Customer ID: 10-digit # Expiration Date: 12/31/2024

2024 Final Notice

******* Lender Info: (recipient's bank name provided)

The recipient's name and address are provided.

The NOTICE requested (the named individual) "... contact ... 1-888-404-4504 upon receiving this notice to avoid any unnecessary delays in ... coverage before 12/31/2024. It states "it is important", "call immediately", "final attempt to notify", "failure to call ... could result in (you) being liable for all costs associated ...". Thus, "... respond immediately by calling 1-888-404-4504."

Signed by Wade Grant, Program Director, 1-888-404-4504

P.S. It seems to me as just one of their abusive solicitations, which have been repeatedly sent to us with the obvious goal of dishonest "fishing" ...

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- Raleigh, NC, USA
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USPS letter. Lendor info line says "Classified for Privacy". The only identification is "Home Warranty Division"., with only the phone number 888-404-4504. Operating hours are listed as CST.

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- Boston, MA, USA
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The letter states my home warranty has expired and that I need to contact them or else I will be liable for any home repairs

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- Mansfield, TX, USA
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I received US mail “final notice“ for home warranty, which I do not have they claim to be SFM mortgage company but there is no return address or other information. Urged me to call the toll-free number to get warranty coverage. I have the letter and will turn over to my state attorney general

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- Vermilion, OH, USA
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It is important you contact our office at 1-888-404-4504 upon receiving this notice to avoid any unnecessary delays in your coverage before 1226 2024. This notice is to inform you that the properties swarm warranty at… May be expiring or has already expired. Our records indicate that you have not contacted us yet to get your home warranty up-to-date. Please call us immediately as this will be our final time to notify you about activating your home Warranty

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- Vail, AZ, USA
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Letter shows only "Home Warranty Division Program Director, Wade Grant" with no company name or address anywhere, no return address anywhere, and only shows the phone number 888-404-4504 to "call immediately before your property's home warranty expires".

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- Westerville, OH, USA
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Received a letter stating the my Home Warranty was about to expire and should call 888-404-4504.

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- Elkton, VA, USA
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Received a piece of presort Std mail from Home Warranty Division, stating our home warranty at our specific address thru our specific bank may be expiring or already expired and to call their number. Says "final notice" at top, but in fine print at bottom says "Not all consumers have previous coverage. We are not affiliated with your current mortgage holder."

In the notice, it states "Failure to call and prevent a potential lapse in coverage could result in you being liable for all costs associated with any home repairs...."

Dont know if its really fraudulent with the fine print at the bottom, but i feel badly for some elderly person who may fall for this. Their mailing permit number is 5497. I wish someone could put an end to these type mailings. Thanks

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- Jackson, TN, USA
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I just moved 3 weeks ago into a friends home temporarily. I got a letter at HER address with MY name on it threatening action for my possibly "lapsed" home warranty.Stating " our records indicate that you have not contacted us yet to get your home warranty up to date. Please call immediately as this will be our final attempt to notify you about activating your home warranty to call and prevent a potential lapse and coverage could result in you being liable for all costs associated with any home repairs. However, you still may have time left activated warranty on your home before it's too late. no inspection will be required and final acceptance subject to your ability to meet eligibility requirements. This notices to inform you that the properties home warranty may be expiring or has already expired. " It said final notice and was signed by Wade Grant at phone number 888-403-4504. Luckily I've seen these scams a million times over the years so I didn't panic and read it VERY carefully. Plus why would I get a home warranty letter on my friends home? ??

In very small print at bottom it states we are not affiliated with your current mortgage holder.

I called because I cannot stand the idea that older people or less versed would fall prey to the scam, plus if I'm having a salty day I put it where it belongs... on these types of folks.

I called and asked how they got my info and they wouldn't answer me. Odd huh? Probably because I called from a bogus phone number so they didn't have that info as well, assuming they didn't have it already? They tried to act like it was legit then I called them on it and said I have a home warranty and I just moved so what's with the threatening tone of this BS letter? Then he changed his tune and said it was directed at people who didn't have coverage and if I had it I was fine. I told him if they sent me another letter threatening me like that again I would sue them for the inflammatory language and threatening undertones. Also stated I was reporting them for the scam/ scare tactics they're trying to push on people. He got an attitude so I snapped for a second and then hung up. Don't trust anything you get from anywhere, no matter which route you received it through. I check EVERYTHING! Then I post it on social media, send screenshots to my friends and family, so they're in the know and anyone else who sees it is as well. Look out for your people, and everyone else also.

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- La Place, LA, USA
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Received notice thru mail that a home warranty they claim I have with them will expire 11/15/24 — my customer #********** per on letter

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- Boston, MA, USA
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Home warranty lapse.

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- Severn, MD, USA
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Said home warranty is about to expire and said to call.

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- Falmouth, MA, USA
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Letter from "Wade Grant, Program Director"

No return address

No web site.

Just the phone number with a letter warning that our "home warranty" is expiring and must be renewed.

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- Cedar Key, FL, USA
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Suspicious letter.

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- Gorham, ME, USA
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I have received several letters from postal mail using my full name and new address and citing my actual lender. There is a tone of urgency and all letters have included "Final Notice" and "Response to this notice is requested" in all caps, bold text. The letter is asking me to call and determine eligibility to avoid a lapse in Home Warranty coverage.

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- Holland, MI, USA
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They used scare tactics to call me on my home warranty so I don't have a lapse in coverage.

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