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(888) 404-4504

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(888) 404-4504 Reports & Reviews (98)

- Tuscumbia, AL, USA • May 11, 2025
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The message stated that a home warranty was implied to have previously existed.

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- Chesterfield, VA, USA • May 05, 2025
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I am writing to bring to your attention a concerning matter regarding a potentially fraudulent letter I received in the mail. The correspondence claims to be a "FINAL NOTICE" regarding the renewal of my home warranty and is designed to instill a sense of urgency and fear.

The letter states, "Failure to call and prevent a potential lapse in coverage could result in you being liable for all costs associated with any home repairs." This alarming message is prominently displayed at the top of the letter, which is formatted in bold, all-caps text. It instructs recipients to respond immediately by calling 1-888-404-4504.

What raises my concern further is that the letter was addressed specifically to me and included my personal information, which could easily mislead individuals into believing it is a legitimate communication. It also features a customer ID number and a barcode, mimicking the appearance of an official government document.

I did not engage with this letter or provide any personal information or payment, but I am worried that others, particularly elderly individuals, may fall victim to this deceptive tactic. I urge you to investigate this matter to help protect others from potential financial exploitation.

Thank you for your attention to this serious issue.

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- Altoona, PA, USA • May 02, 2025
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I keep receiving letters representing themselves as Home Warranty representatives. Mailings are delivered every four to six weeks This letter was signed by Vicky Mercer. Program Director.

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- Bar Mills, ME, USA • Apr 30, 2025
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to buy home warranty on your property for coverage demanding money for home warrenty

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- Columbus, OH, USA
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Used prior mortgage company information. Claiming expired home warranty. Threaten lapse in coverage. I haven’t had coverage in years. Given customer ID and expiration.

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- Baltimore, MD, USA
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Same scam as the others advertising home warranty expiration.

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- Austin, TX, USA
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Letter stating my home warranty is about to expire. Signed Vicky Mercer, Program Director.

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- Dupont, WA, USA
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Received a letter with urgency messages

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- New Orleans, LA, USA
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I just purchased a home recently within the last six months and this company contacted me through mail and say that it is important that I contact their office upon receiving the notice to avoid any unnecessary delays in my coverage before March 11, 2025. It said this notice is to inform you that the properties home warranty secure by my lender may be expiring or has already has expired. They also told me I needed to call immediately as this will be their final attempt to notify me about activating my homes warranty. I called them and I let them know that my warranty was prepaid and the coverage is supposed to cover five years. He explained to me that that was impossible because the coverage that they had was only extended for two years when I asked him, when did the coverage start he could not give me a date I asked a few more questions and nothing he was saying was adding up and he could not give me any information so I asked to speak to his supervisor and he said no one was available to speak to as I was speaking to him. I googled the company and it led me here. When I read previous reviews I realized it was a scam and hung up.

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- Cedar Rapids, IA, USA
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2025 FINAL NOTICE

LENDER INFO: CLASSIFIED FOR PRIVACY

MY NAME & ADDRESS

RESPONSE TO THIS NOTICE REQUESTED

ATTENTION: MY NAME

It is importantly you contact our office at 1-888-404-4504 upon receiving this notice to avoid any unnecessary delays in your coverage before 3/24/2025.

This notice is to inform you that the property’s home warranty, at (my address) may be expiring or has already expired.

Our records indicate that you have not contacted us yet to get your Home Warranty up to date.

Please call immediately as this will be our final attempt to notify you about activating your Home Warranty.

Failure to call and prevent a potential lapse in coverage could result in you being liable for all costs associated with any home repairs. However, you still may have time left to activate a warranty on your home before it’s too late. No inspection will be required and final acceptance is subject to your ability to meet eligibility requirements.

We reserve the right to revoke your eligibility for service coverage after the Expiration Date of 3/24/2025. Please respond immediately by calling 1-888-404-4504. (Last sentence was in bold letters.)

Sincerely,

(Signature - Wade Grant)

Wade Grant

Program Director

1-888-404-4504

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- Lorain, OH, USA
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This Home Warranty letter is clearly a scam. The letter I received is same as another person's report here on BBB. There is no means of contact except a phone #. Letter is font signed by a Wade Grant Program Manager. There is no opt out of mailings. In the indicia it states "Prsrtd Std US Postage PAID Mailed from 63155 Permit 5497" I'm sure that using this info ScamPulse.com can find out who is behind this letter. I would like to opt out of their future mailings & would like for them to delete my personal information. They have violated my rights by not providing this information to opt out.

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- Lancing, TN, USA
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Informing me of a expiring property home warranty

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- Winston Salem, NC, USA
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I received a letter stating that my property's home warranty was about to expire. The letter doesn't specify the company sending this notice, but it only says 'Home Warranty Division, Private & Confidential'. It mentions that it is a 'Final Notice', and "Failure to call and prevent a potential lapse in coverage could result in you being liable for all costs associated with any home repairs....We reserve the right to revoke your eligibility for service coverage after the Expiration Date." The notice has a pre-stamped signature "Wade Grant, Program Director", and mentions the phone number 1-888-404-4504 throughout the letter. I don't know how the scammer(s) got the information from the mortgage company I dealt with years ago, but if anyone receives a letter with no particular company/organization listed on the letterhead and no mention of the company throughout the letter, it's a sign that something is amiss and red flags should go up at every turn. If you don't understand the wording of a letter you may receive, etc., ask a family member or friend for help, or contact your local ScamPulse.com to find out whatever communication you may receive is legitimate or not.

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- West Topsham, VT, USA
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I received a letter in my post office box notifying me that my "Home Warranty" was about to expire. There is another entry on this ScamPulse.com site describing this same thing. I knew it was a scam. I didn't get to be my age by being stupid. I called the number to see what this was about (and maybe for kicks). My call was answered by a female machine-generated voice and I was connected to a "representative" A male human came on the line and asked in American English "how are you doing" I said "fine", he said "How can I help you?" I asked what this mailing was about was this advertising? I said I don't have a home warranty. Who are you? He said "You don't have to be rude to me M'aam" and hung up. A Wade Grant was the "person" who signed the scam letter. These people are deplorable

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- Elmendorf, TX, USA
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Sent a letter stating that it's imprtantI contact tgeir iffice because ny home warranty ma be, or has expired.

They know my mortage lender's name, my full address, and my full name.

At the top left of the kwtter it says

Home Warranty Division

Private & Cinfidential

They include a customer .iD of 028LC10080

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- Greeneville, TN, USA
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Have received multiple letters in the mail re: home wareant. Does not specifically indicate a business name or address, but does reflect 'Home Warranty Division' in upper left corner, along with a bar code. Letters also display a 'customer id'# and expiration date in upper righthand corner. Top middle states 2025 Final Notice. Additionally, it peaked my attention by displaying the name of my personal bank right above my name & mailing address. I am sure that was meant to make it appear as if it was affiliated directly with my bank, although it is definitely not. The letters stated, "This notice is to inform you that the property's home warranty, at [showed my home address] secured by [showed my bank's name] may be expiring or has already expired." It also stated further down in the letters, "Failure to call and prevent a potential lapse in coverage could result in you being liable for all costs associated with any home repairs."

None of this is true nor is it attached to my bank!

Upon calling the 888-404-4504 number listed on the letters with Wade Grant indicated as the Program Director, I spoke to a man named Kevin who was extremely aggressive in trying to get me to purchase a 3 year policy in which the first 2 years would be a cost of $169 each year, and the 3rd year would be free.

In an effort to thwart his efforts, i said that i would need to check with other members of my household before i made my decision. Kevin then became even more pushy and desperate by insisting that he could stay on the phone while i spoke with the other members of my household. Then when i advised that they were not at home at that moment, he commented, "Well, I dont see why you have to discuss it with anyone else at that price anyway!

That is the point of which i simply and abruptly hung up on him, after which i immediately attempted to run a google search with key words from the letters and came across multiple other potential victims of this obvious SCAM. DO NOT FALL FOR IT!

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- Zanesville, OH, USA
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I received a letter in my mother's name, but she passed away two years ago. The letter reads FINAL NOTICE at the top and asks to respond immediately by calling 1-888-404-4504. It's signed by Wade Grant, Program Director. I called and spoke to an agent who said my mother had been paying for years and it was going to expire. He was rude to me so I hung up and called back. The second agent was nicer to me. He said I needed to pay $169 today and a second payment in March. I said I needed to call my brother before I paid. My brother said not to pay it. Then I called Better Business Bureau to report it.

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- Auburn, NY, USA
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MANUFACTURERS & TRADERS TR CO sent me a letter with my name and my newly purchased homes address stating that my home warranty may be expiring or has already expired. "Failure to call and prevent a potential lapse in coverage could result in you being liable for all costs associated with any home repairs" with a due date of 2/13/25. I am receiving these letters twice a week for 6 months now. Totaling over 50 pieces of mail!! And every time, i stop and look up the mailer to make sure it isnt actually my home warranty. Getting really irritated how my information was sold. And how (at the top right of the mail where the stamp goes) it says "prsrtd std US postage paid mailed from 63155 (zip code st louis missouri) permit 5497 (permit owned by LITERAL SCAMMERS!) why cant the post office stop this postage permit from circulating mail?

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- Spotsylvania, VA, USA
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Home Warranty Division

Private & Confidential

Final Notice

The letter has information regarding our lender for our home and could look official on quick glance. There’s customer ID numbers, expiration dates, and a lot of alarming language that threatens liability if coverage lapses.

There isn’t a company name and it is signed Wade Grant, Program Director

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- Wichita, KS, USA
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A letter was sent containing my name, address, and the bank I got my mortgage with. The letter said the property's home warranty may be or already has expired and to contact them to get my home warranty up to date and that I may be eligible for a $225 credit if I contact them within 4 days. It gave a notice date of a couple weeks earlier, a phone number, record ID, and operating hours. It claims than without the warranty I risk being financially liable for any and all repairs. It says no inspection will be required and final acceptance is subject to your ability to meet eligibility requirements.

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