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(888) 404-4504

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(888) 404-4504 Reports & Reviews (101)

- Frederick, MD, USA • Apr 22, 2026
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Letter implying that my previous home warranty was expiring. I never had a warranty, and wording was meant to scare me. No address, no email or website on letter, just a phone number.

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- Nashville, TN, USA • Apr 14, 2026
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A final notice to reactivate my home warranty, which I do not have. I was provided with the name*** and a phone number to contact. It even gave a fake customer ID. It was mailed in an envelope with no return address and prepaid permit no 1209, zip code 23231. No business address provided. It was addressed to a fictitious person.

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- Island Pond, VT, USA • Apr 07, 2026
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Letter sent to my mailbox stating my property’s home warranty is about to expire and I should call 888-404-4504 immediately to activate warranty. It was signed by Vicky Mercer, Program Director.

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- Acton, ME, USA • Mar 23, 2026
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Received letter from (888) 404-4504 purporting to be from bank we have mortgage through or company we have home warranty through. Home is not financed with lender referenced on letter and has no home warranty.

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- Johnston, RI, USA • Feb 20, 2026
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The scammer claimed that my home warranty from Navigant credit union was going to expire by the end of the month and I needed to contact her. She used the name of the bank I used for the loan. The name was signed Vicky Mercer program manager.

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- Merrillville, IN, USA • Jan 26, 2026
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This company has been harrassing me via postal mail. Leaving mail with deadlines and when my husband called they were pushing him to make a deal or his coverage would be cancelled. We already have a different warranty company. This was also explained to them. We get a letter at least once a day.

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- Bethesda, MD, USA • Jan 10, 2026
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We received junk mail using U. S. Postage Permit no. 1209 ZIP code 23231 from (888) 404-4504. It was "Response to this Notice Requested". It looked official especially since the letter was "Final Notice". It was barely legal but highly deceptive.

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- Hilliard, OH, USA • Nov 21, 2025
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Same letter about coverage for home warranty signed by "Vicky Mercer" and warning they can revoke service coverage. Some older person might fall for this.

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- Monroe, LA, USA • Oct 21, 2025
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Using my new address for past 2 years to send repeat letters of expiri g home warranty they have tried adding the Bank name in letter head before now rhey found an o li e social id ive used to send me another final notice. They have sent final notices for past 2 years. Ive asked for them to remove me not send me anything more than once. Wyatt, scott and Chase and a foreign person prior.

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- Mount Pleasant, SC, USA • Oct 17, 2025
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I received a letter from MORTGAGE MASTER that my home insurance was expired. Signed by Vivky Mercer. See attachment

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- Youngsville, LA, USA
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Please see uploaded document.

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- Southington, OH, USA
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Received the attached letter in the mail today

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- Newport, KY, USA
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Received a final notice request to call the number on the letter--to insure coverage would not be discontinued----never used this company with our lender and have our own home insurance policy--

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- Columbus, OH, USA
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Letter advising my Home Warranty was expiring, person answering phone answered as Vehicle Warranty Department, pulled up customer information he had for me, stated a payment of $192.50 would cover the first 24 months, but would cover $15,000 of repairs for all home issues

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- San Leandro, CA, USA
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Constant notices in the mail about expiring home warranty. I called the number given to have name and address removed, but they (Curt) wouldn't stop saying their schpeel.

I also called my bank to confirm this was a scam.

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- Butler, PA, USA
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We received a letter in the mail addressed just to me, not my husband, saying our home warranty coverage will expire next week, a full 4 months before our 1 year anniversary of the closing on our new house. It included a phone number to call Vicky Mercer at 888-404-4504 IMMEDIATELY! Luckily i checked that number before calling it. Scammers seem to be out in full force lately.

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- Mabank, TX, USA
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Notice from Vicky Mercer, Program Director, stating property home warranty expired or will be expiring.

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- Philadelphia, PA, USA
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I received a final notice to renew a Home Warranty from Vicky Mercer, Program Director, 888-404-4504. No return address, no company name. According to the metered stamp on the envelop the notice originated from 63155 (St. Louis Missouri) Permit 5497.

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- Dracut, MA, USA
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My elderly mother received a notice in the mail stating she needs to contact this company in one week to update her warranty information or she will lose coverage on her home appliances and air conditioning. I spoke with a representative who stated she purchased coverage three years ago. My mother has not owned her own home in years and did not purchase a warranty. They sent this to her new address which she has lived at for approximately two months. They did not have any record of her previous address from three years ago. They wanted money to extend a warranty she never had. The company name is Forever Home which was not on the letter they sent. I told the rep this is a scam and I’m reporting it.

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- Tulsa, OK, USA
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Final notice Home Warranty Division

Wanted to give me a home warranty, obviously fake.

Vicky Mercer

Director

888-404-4504

Customer ID 121LE23478

Expiration Date 5/22/2025

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