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(800) 260-8820

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(800) 260-8820 Reports & Reviews (1)

- Santa Monica, CA, USA • Mar 05, 2026

I called Finnair customer service and was re-routed to this 3rd party travel agency who "helped me" change my DOB (which I had incorrectly entered on my original plane ticket). They said I'd have to buy a new ticket so they could re-issue the same ticket with my correct DOB. However because airfares have increased since my purchase, they charged me $567.18. They required a copy of my driver's license to verify my correct DOB. The next morning I discovered 6 fraudulent charges on that same credit card. Not only did they charge me fraudulent fees, but they stole my identity.

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