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Wright-Mason.com

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Wright-Mason.com Reports & Reviews (2)

- Herndon, VA, USA • Oct 13, 2025
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Made an online purchase for a dress; cost $109.00. However, when it was delivered it was not what I expected. Quality was poor; fabric was cheap and seemed like a Halloween costume. Emailed the company using the address: [email protected]. The response I received was I would have to ship it back to China, which would cost me an additional $25 and they would offer me a 10% refund. There were several emails back-and-forth and their last offer was to refund me 40%. My final email and response included a threat to report them to the Better Business Bureau and write a negative review of their company. Their final response reiterated having to ship it back to China, which would cost $25 and to my surprise offered me no refund.

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• Sep 13, 2025
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I ordered a dress from wright-mason.com. The dress that arrived did not match the pictures and was very poor quality. When I emailed them to return it, they offered to give me 10% back to let me keep it. They then offered 20% and 30%, stating that shipping it back to China would cost me at least $25 and there was no guarantee I would receive my money back.

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