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Wisemere

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Wisemere Reports & Reviews (1)

- Aztec, NM, USA • Aug 06, 2026

I ordered this jacket because I liked the style shown in Wisemere's advertisement. Unfortunately, the jacket I received was not the same as the one that was pictured.

I've attached a side-by-side comparison photo. The advertised jacket has a button-front design with contrasting trim and ribbed cuffs and waistband. The jacket I received has a zipper front and a noticeably different design and finish. It is not what I expected based on the product listing.

I contacted customer service and was told I would receive a refund. It has now been well beyond the timeframe I was given, and I still have not received it.

I believe product photos should accurately represent what customers will receive, and promised refunds should be processed in a timely manner. I hope Wisemere resolves these issues so future customers have a better experience.

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