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Wayfair Impostor Scam

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Wayfair Impostor Scam Reports & Reviews (35)

- Liberal, KS, USA • Jun 17, 2026
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Ordered a chicken coop for $78. It never arrived and now it says it got held up in Los Angeles at customs. Waiting 2 months for it to come in.

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- Lakeside, MI, USA
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Said giving away a free recliner After I filled my info they took the monies and sent an email. … now another scam company hit my card for 29.98 ?????

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- Mason, MI, USA
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Ordered a lawnmower that led me to wayfair.

Paid for it with credit card.

Order site disappeared

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- Jeffersonville, IN, USA
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This company was posing as Wayfair. I saw an item that I was interested in and placed an order. Fortunately, my credit card company marked it as fraud and did not allow the payment to go through. When I went back to check the website, I realized it was not Wayfair but was a different company.

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- Paducah, KY, USA
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Ohmmi used a wayfair outlets site for a discounted price on a wardrobe. Never recieved anything other than a payment confirmation from a 3rd party company named RedDot.

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- Belpre, OH, USA
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Received add on facebook for a noco battery charger/starter . The add had a wayfair logo for this item I ordered two of them for $113.94 with my credit card. The charges on my credit card came from ROMORYMSUSD STERLING CO.

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- Lamar, CO, USA
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I had to enter some false info to get the form filled out successfully.. there was no address or phone number or email.. it was an ad on Facebook marketplace for an electric dirt bike..brand new for $69 I clicked on it and it took me to waferstock.com but the page advertised themselves as wayfair…. All their items are listed at like 10 or so % of the actual price… nobody could afford to sell $500 items for $39 etc like brand new leather recliner electric for $29 … so I opened a new page at wayfair.com and similar items were priced astronomically higher than the wayfair at waferstore.com site I got to at Facebook so I believe waferstore.com is a huge scam trying to pass themselves off as wayfair

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- Benton, KY, USA
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Website looked like wayfair website logo and all

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- Eastpointe, MI, USA
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I saw the ad on Facebook and checked out the side thought it was legit and everything. But when I was charged, my card said it was romorywsusd of 54.98. So that’s when I reported it to my cc and was able to get a refund

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Same thing happened to me. Hope my bank refunds it too. Said wayfairdiscounts.com

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- East Tawas, MI, USA
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I saw ad for Wayfair on Facebook advertising Wayday and 3 days sales. I found an Alecia 6 drawer dresser listed $69. I placed my order and was sent confirmation of my order being placed. The order was placed 1/03/25. I was given order number and tracking number. I tracked the shipping until I got email on 1/17/25;stating it was delivered at my mailbox. There wasn't any delivery so I contacted the post office and they stated it wasn't a dresser but envelope and wasn't even my address. I contacted Wayfair customer service to discover they had no such order and that it was a scam. I then contacted my bank which told be that the order was actually SoFi Clothing. I then emailed their site customer service to be told it was a SCAM and they weren't responsible either. Now I am out both a dresser and the $78.99 I paid .

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I ordered a leather lift chair today then tried to look it up to show someone and it’s a scam but has took my money. How do I get it back?

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I'm sorry but a lift chair at that price would have been the biggest red flag ever that the website you were shopping around on was a scam site. If that is your license, address, phone number, name, and payment information. I would remove those pictures or black out that information before uploading the pictures. Your begging for people to scam you and steal your identity by doing that.

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I want a video game table for $60

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Never received items

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- Weirton, WV, USA
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Saw an infrared heater online place the order they charge my card I never heard from them again I tried emailing them to no avail

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- Oxford, MI, USA
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I had been searching for shoe storage options online. I saw a "Wayfair" ad pop up on either Facebook or Instagram for a Black Friday sale on a shoe storage rack at a very discounted rate. Being around Black Friday, unfortunately I did not think any fishy about the steep discount. I clicked on the ad and it took me to a website that appeared to be Wayfair from the logo and branding. I purchased the item with my debit card and got an email confirmation immediately that my order was placed. Later I received a second email that my order had been shipped and had a tracking number (from a non-standard carrier). Both emails had Wayfair logo and branding so I did not even think to check the reply to address. The tracking did not provide an eta, but gave a status. I monitored over the next few weeks until finally it showed delivered on 12-16-24. When nothing was at my house, I looked all around and even asked neighbors. Then I went to reach out to customer service and realized that the "customer service" email was not Wayfair. I emailed them anyway, but no response.

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My order still says not shipped

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Same thing just happened to me and that’s the same email that sent my tracking number the website said C sitcom affiliate so I guess it’s safe to some one Jen scammed right?

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- Port Townsend, WA, USA
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While scrolling on facebook a WAYFAIR (imposter) ad popped up offering bookcases I had been looking at on the official WAYFAIR site for a drastic discount. I paid $39 ea for 2 and screen captured the transaction. A week later I had no confirmation, no product delivered, and when I logged onto the official WAYFAIR site, there was no record of the transaction. I reported it as fraud to my credit union and had new debit and credit cards issued. When I call the phone number that shows up for the transaction noted as ROMORYXMSUSD 562-351-6581, I just hear " The person you are calling cannot accept calls at this time. We're sorry for any inconvenience that this may cause.

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Wayfair Scam

During my attempt to order a light-up make up vanity for my friends daughter for Christmas, apparently a scam company used a Wayfair look alike website, but I never received a follow up email, tracking information, or anything.
It appeared on my bank account as Romoryxmsusd with phone number 562-351-6581 for $49.90 (the 'Black Friday' price).

While trying to get tracking information I saw where the status said "shipped" but that was the end of it.
I am going to dispute the credit card transaction with my bank.

I still want this item. I think my local Home Depot carries it, but their price is $249.00. UGH!

Please let me know if you know of a way to resolve this issue.

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This happened to me I ordered on black Friday a shoe rack that closes for my husband and the same charge went on my credit card as well attempting to dispute the charge.

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Placed my order believing it was Wayfair I was dealing with. Never received products ordered believe it may be a site mimicking Wayfair now I am out my money and don't have products ordered. Can access order number like actually Wayfair and it says shipped, but again never received. On account it states that it is Romoryxwsusd who took the money from my account not Wayfair.

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They used a wayfair look alike website, but never received a follow up email or anything for a light up make up vanity I order for my daughter for Christmas. It appeared on my bank account as Romoryxmsusd with phone number 562-351-6581 for $49.90

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- Tallmadge, OH, USA
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I compared with another Wayfair site 11/18/24- everything the same, (about, contact info, company history, policies, “trusted” verification, etc…so I assumed it was Black Friday special page. Day deliver due I checked and said it was shipped. 11/25 began getting texts from bank re: attempted charges - 5 attempts for Facebook purchase of $159.+ . Bank denied purchases. I cancelled credit card and filed dispute over original charge. When I tried to access website, I could not login under my name. The site was still up but all the information had changed and there was no phone number, email - no way to contact them. Bank is investigating but do not have final report from them.

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Wayfair Impostor Scam Contacts

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+1 (562) 351-6581 0 0

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 www.daywayfair.com

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