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Vacation Reports & Reviews (13)

- Killeen, TX, USA

Called company asking what email was about. Person shouting at me that i signed a docusign and i paid over $3100 for a vacation. I told him I have no clue what he is talking about.

- Scottsmoor, FL, USA

In exchange for your attendance to Travel Exhibit 2024, you will receive round trip airfare for two, plus a complimentary 7-night cruise for two adults aboard your choice of major cruise lines. It is valid at most major continental US airports and cruise ports, including those with Florida departures to the Caribbean. The retail value is up to $1,800. Cruise and airfare voucher quantities are limited and will be awarded on a first come, first served basis. If we do not hear from you within seven days, the vouchers will be awarded to another guest. This correspondence will serve as your final notice. Bonus: First 50 attendees will receive a $100 gift card good at over 45,000 restaurants.

+1
- Hanlontown, IA, USA

Hello!

My name is *** and I would like to report a vacation package scammer based in Mexico. They made a phone call and said they were originally from Costco Travel but this is the name they used later:

Luxury Resort Destinations

#45 Bonampak Avenue

Cancun, Quintana Roo, Mexico

Luxury Resort Destinations - Travel Agency

www.luxuryresortdestinations.net

844-926-8483

I paid them $1,799.00 US Dollars for a 2 vacation and 2 cruise package that they never provided to me. I tried many times to make a reservation, and there was always an excuse as to why they wouldn't provide me with the vacation. I tried for MONTHS to try and make a reservation. When I paid another $150 to make a reservation, the resort said they had no reservation under my name. The guy that was supposed to call me back from Luxury Resort Destinations suddenly "no longer worked for the company." A week after I tried to dispute it with my credit card, they said the company was out of business and that a new company called VIP Globe took them over and they wanted ANOTHER $571 within 24 hours or I would lose everything. I emailed them multiple times and they never responded to me. I also see that Luxury Resort Destinations phone number AND website are both still working. I also see that VIP Globe Vip Globe many complaints from people about them asking for more money. Please investigate so they don't scam more people. Thank you!

www.vipglobe.net

Vip Globe

Thank you, 

+1
- Sarasota, FL, USA

Got suspicious mailing about a travel exhibit 2024 but no date or location

- Austell, GA, USA

Scammer advertised “discounted” hotel rooms via social media (sniffies). Per request, I sent two (2) separate PayPal payments for hotel booking. The scammer verified the booking with confirmation number; once money was received via PayPal - the scammer pocketed the money and CANCELLED the reservation.

(First off, there was a typo when purchasing my ticket(s) and they were made aware if that! )

This is the evaluation I received from (kiwi.com) abs have replied Ave ZERO response!

Dear Mr. Must,

 

My name is Abhishek, and I am contacting you on behalf of the Customer Satisfaction Team at Kiwi.com. Your reservation has been brought to the attention of our department based on your feedback on Trustpilot.

 

Have faith in me; I am the one looking into your case, and we will have this resolved as quickly as we can.

 

After reading your reviews on Trustpilot, I would like to learn more about the circumstances surrounding your booking with us so that we can consider them as feedback and take appropriate action.

 

If you'd prefer, we can talk about this over the phone, and I can merely answer your question as we talk, which will be convenient for both of us. If you agree, kindly give me the calling number and window of time that works best for you so that we may have the conversation over the phone.

 

Alternatively, I can also provide you with the relevant decision by email as well.

 

Looking forward to hearing from you

 

Kind Regards,

 

Abhishek.S

Customer Support Specialist

Kiwi.com

100% fraudulent people, scam artists, fraudulent info on there website and even if my fight was canceled DUE TO A HURRICANE, THEY STILL DO NOT REFUND THE MONEY!!!!! 100% FRAUD AND RIP OFF!

Flight F92187And fight F91150Flight F92187---Flight F91150

One flight from LAS to ONT and ONT to MCO.

I purchased an airline ticket from Las to ont and a connecting flight from there to Orlando on the 27th of September of 2022 for the sum if $603.70 with a Flight F92187---Flight F91150

One flight from LAS to ONT and ONT to MCO.

Purchased from kiwi.com and there website CLEARLY STATES that if the flight gets canceled, it's a 100% guarantee of a FULL REFUND!

I did not get the ticket(s) and or even show up at the airport because prior to even leaving, herd on the news that the Orlando airport (mco) was shut down due to the hurricane! So ALL FLIGHTS TO ORLANDO ARE CANCELED UNTIL FURTHER NOTICE!!!

I tried calling kiwi and if you don't have a flight LEAVING that day, you CAN NOT speak to a representative!!! I called and disputed the charge also did an online chat with Frontier airlines and they state that a refund of the amount of $327.96 WAS ALREADY issued back to the card ending in 9505 (which that card is no longer active by the way due to being issued a new card!

The bank DOES NOT see that refund first off!

Secondly, I should get the FULL AMOUNT of $603.70 refunded to me for the sole purpose of me NOT getting the services paid for due to a NATURAL DISASTER (HURRICANE) AND THE AIRPORT BEING SHUT DOWN!!!!!

I HAVE L have NEVER had an issue with Bank of America, and I do NOT see what the issue is and or why I should be penalized for a natural disaster like a hurricane and my fights being canceled and the airport being CLOSED due to the hurricane!

Date of experience: September 27, 2022

They asked me about vacations then asked if I ever went to Mexico. I said yes and they hung up

- Bettendorf, IA, USA

The woman called my husband's phone and started talking but it sounded static and asked him if he can hear her, he said yes, and he hung up. Will have to check out credit cards, bank, and utilities bills for any chsrges.

- Haysville, KS, USA

A female recording said, "Can you hear me", I foolishly said yes since we have been having problems with our phones, as soon as she said she was with a vacationing place/company, I hung up. How do I protect myself?

- Plymouth, WI, USA

Asked can u hear me ok?

- Littleton, CO, USA

His name was Josh.. said he was from Customer Service and if I can hear him? I said yes unfortunately. I was for a vacation from phone # 303-646-3689.

- Chesterfield, MO, USA

a gentleman called from a vacation company and said he couldn't hear me, and then asked if he could hear me. I said "yes", and he hung up. It was a local phone number which made me answer the phone, but from an unusual location.

Called and asked me if I could hear them

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