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usa-passports.com Reports & Reviews (1)

- Fisherville, KY, USA • Nov 12, 2026
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I was on the gov.com website to order my passport, clicked on a link and it took me to USA Passports.com, which looks very similar to the gov site. I filled out all the required information including my ssn, parents names, etc. Uploaded my picture and submitted. Money was withdrawn from my account. I got one message requesting a new photo, I uploaded that and submitted, never received any other messages. The initial order was on August 29, 2026. I never received my passport, contacted my bank to get my money back, they did not approve. I have started another complaint with my bank. I was able to retrieve my account with USA Passports.com and on my dashboard they were asking for another picture, I uploaded an approved passport picture and submitted to see what would happen, of course they asked for another picture. Saying that this process has been placed on hold.

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