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Unice hair

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Unice hair Reports & Reviews (3)

• Apr 06, 2021

Victim Location 90746
Total money lost $350
Type of a scam Online Purchase

I ordered a wig and lashes from this company almost a month ago now. I never received the item. When I told the company it has been almost 2 weeks now I would just like my refund my bank now. They told me that they already delivered the item and started sending me text messages to do a review with the hair for a discount on your next purchase. When I seen that text message I then reached out to PayPal to request my refund because I never received item and it has said it has been delivered. When I did that the company Unice hair then reached out to me in basically told me that it is FedEx problem and if they lost your merchandise they will have to refund you. Well now it’s a week later in they said FedEx has not said anything to them yet and i basically need to wait in be patient. I’m losing out on almost 400 dollars and at this point I just want my refund and I don’t understand why I’m waiting almost a month for a simple refund. I can show proof I never received the hair my neighbors said they didn’t see it on my doorsteps in were usually real good at making sure everybody over here gets there mail.

• Jun 24, 2020

Victim Location 19401
Total money lost $197.72
Type of a scam Online Purchase

I recently purchased four items from this company. I only received two. The other two items which were the most expensive we're never shipped to me. When I questioned them about it, they told me that the products were not in stock but they still took my money and charge me for them as if they were. I have been emailing the company for the past week trying to figure out a way to resolve this issue. I told them that if I didn't get what I paid for that I should be refunded my money. They try to offer and bribe me with other merchandise and free gifts but I refused. After asking for the refund for the final time, I haven't heard anything back from the company, it is complete Dead Silence. I was giving a customer service number to call but when I did it went straight to voicemail. I tried leaving a voicemail only to find out that the mailbox was full. This seems to be a regular thing for them.

Victim Location 48021
Total money lost $74
Type of a scam Online Purchase

I ordered a wig and they sent me a different one. It was supposed to be Brazilian straight human hair. It was very poorly cut into layers and 2 different textures. This wig was a blend of human hair and synthetic. There was no return slip. Customer service told me dear all are wigs are human hair as if i was lying. It's also very expensive to return back to China. They advertise one thing and send you something that's not good quality at all. I ordered a 12 inch wig. The one i received was about an 8inch wig.

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