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[email protected] Reports & Reviews (1)

- Matthews, NC, USA

Ordered shoes saying ‘free 30 day trial’ and returns easy could find no address for this company to return so I contacted them. What a bogus reply I got. Do not deal with these people Reply email:

We hope this message finds you well. We would like to inform you that our warehouse is currently undergoing relocation, which may result in a delay in processing returns for exchange/refund. In light of this situation, we would like to offer you a 30% partial refund as an alternative to returning the item.

We understand that receiving your order promptly is important, and we apologize for any inconvenience caused by the relocation process. To express our appreciation for your understanding, we are offering the partial refund to expedite the resolution.

If you choose to accept the 30% partial refund, no further action is required on your part. The refund will be processed accordingly. However, if you still wish to proceed with the return process, please contact our customer support team.

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