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SunTrust Reports & Reviews (5)

- Memphis, TN, USA
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Last week, I received a call from SunTrust Bank informing me that someone has made some transactions in Michigan. I advised them I never been to Michigan. Therefore, they cancelled my debit card. On today, I received another call from SunTrust Bank. She advised me that someone is tempting to make transactions in South Carolina. She advised that my new card will arrive tomorrow via Fed Ex So, we need to delete your online banking account. Before, we do so let me verify your information. All the information she gave me was accurate but I had to login my account and answer a couple of questions. While, she was sending me text messages to confirm I'm the cardholder. Eventually, the phone hung up and never called back. So, I called the same number back and it was a SunTrust representative. She transferred me to the fraud department. The phone kept ringing saying someone will be with me shortly. Now, am very frustrated. So, I google SunTrust fraud department and contacted them. They, never attempted to pull up any information regarding the last call I received from SunTrust. They advised my online account will be deleted and investigated.

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- Kissimmee, FL, USA
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The phone number 8333510995 sent me a text message that stated : Free msg:Suntrust-A temporary restriction has been placed on your suntrust debit card .Please call 1 888 628 7891 ASAP to verify your account.

when you call the number The robot says its with suntrust and that it verified your account thru phone number and proceeds to ask you to verify yourself a robot proceeds to "verify" your account asking for 15 digit card number pin on back expiration date and the final qustion is your full social.

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- Waterbury, CT, USA
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Received check for $1,950.70.

Was asked to give all personal information for the deposit.

[email protected]

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- Corpus Christi, TX, USA
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This email requesting account information is certainly a scam.

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- Sonoma, CA, USA
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Listed furniture for sale. Buyer offered full price and promise to send cashiers check for amount but noted would send extra money for "pickup". Sale amount $1200. Check received not cashiers check but I did not notice. Check was for $2355.14. Immediately cashed check with my bank. Buyer send email instructions directing me deposit excess back to provided bank account. Did as directed. Delays from buyer stating family hardship. After buyer acknowledged receipt of $1155.14 continuer delays for my request for contact information. After more delay was informed by buyer that he wanted to cancel sale due to death in family and asked for remaining $1200 to be sent back. I refused this. Finally received notice from bank that check for $2355.14 was fraudulent and my account was debited for the full amount. I am now out $1155.14 that I will likely never see again.

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