Snuggle Pets Official/Snugglepaws Reports & Reviews

Snuggle Pets Official/Snugglepaws Reports & Reviews (90)

Victim Location 23462
Total money lost $39.99
Type of a scam Online Purchase

Website offered a BOGO sale of calming pet beds. I purchased 1 pet bed and getting one free on 1/26/2021. I have yet to see tracking information over 1 month later. Website no longer works. No one responds to emails or messages.

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I ordered a dog bed on February 14, 2021. After numerous emails and phone calls, I could not get any response. Somehow I also emailed a company called snugglepets,co,uk and they informed me that I had gotten scammed by officialsnugglepets.com which no longer exists...Facebook and Shopify need to vet their merchants better.

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Ordered from them on 26 Jan 2022. Up to date 2 MO this later still no product or answer on multiple emails send. Official snuggle pets original website gone and now snuggle paws. This is a real scam and they should be investigated and brought to justice.

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I also ordered the beds on Jan uary12th 2021 on their BOGO AD. I emailed then or about Feb 28th about not receiving the beds yet. They replied, they were being delayed by Covid. A convenient excuse. I tried to contact them again today, but all the links no longer exist. I am out about $140. They say Snuggle Paws is the same company, with a name change, is this true?. What recourse do I have.
Stephanie Daly
Washington State
[email protected]

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Same! I am so upset. I ordered two beds on 11th Feb 2021 and began to think that I hadn't ordered them. I have tried to contact them with no response. It's a scam. I rang my bank and can lodge a dispute with Visa re the transaction but it doesn't guarantee a refund. However I feel if other people do this it might alert someone to these "dodgy" people.

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Scammer's website www.shopify.com
Scammer's email [email protected]
Country United States
Type of a scam Online Purchase
Initial means of contact Not applicable

I ordered two beds under the BOGO cause I saw their advertisement on Facebook and have not received them. I sent them an email asking them about my order and received no response. Today I tried to go into their website and it says "This Store is unavailable" I can't contact them anymore cause there is no phone number to call either. I never received the beds I order which is unfortunate. This is a total scam and I don't know how to get my money back.

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I have ordered beds 5 February 2021 , and up to date have not received my order. Checking my order as per SMS I have received ... The website is not available . I’m livid ?
Hi Manana, thanks for your purchase of €76,95 from Official Snuggle Pets! We'll notify you when it ships. View order (#7668): https://officialsnugglepets.com/48441065639/orders/700bae9bca01a2995a4f9c63744c7...⇄ />
Text STOP to unsubscribe.

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Scammer's address NV, USA
Scammer's email [email protected]
Total money lost $120
Type of a scam Online Purchase

Ordered dog beds on February 13 and never shipped. In late March, I tried to contact the business only to find the website is shut down and they are not responsive to emails. The company phone is busy/disconnected.

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I purchased two beds on a BOGO on 02/11/21. I have never received an email or the the beds, but the money sure came out of my account right away! I was second guessing myself if I had actually ordered them, so I checked my bank statement, and yes, I did, as I thought. I have friends who have these for their pets, and they love ❤️ them. Didn’t think I would be scammed, should have known, since it was taking so long to get here.

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Purchased the bed back in January of this year. It was also the bogo sale. I have reached out numerous times to only receive a generic type response and now I cannot even get one their website. I’m extremely upset and I am tired of being scammed!

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I purchased two 4xl comfy calm dog beds on Feb. 13. 2021 and have not received any product. I have the original email from them telling me that my order is getting ready for shipment and once it is shipped they will notify me with further information. I have not received any other information. I have sent emails with no response. Very frustrating in today's world when we are depending on online ordering for the majority of our products.

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I ordered 4 pet beds and paid for them on 2/4/21. Have received nothing! Sent multiple emails and received a generic response stating someone would contact me within 24-48 hours. Still nothing! No other contact info available and now no more website. How do people get away with this nonsense? $170 down the toilet!

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Same issue - ordered, received a confirmation text, no response , no website etc.. this is disgusting- Facebook should monitor these [censored] companies to protect people! Will never order from any company like this again!

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February 9th 2021 order placed. Still no product, no return email from their 'support' people, and no refund. Shopify should be held accountable for hosting the company and transaction. The credit card company has been notified of this fraudulent transaction.
$117 stolen, plus the time lost dealing with dirtbags

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Same story here... Ordered 2 xl beds... 143.00 and have sent many emails with only a generic reply... now no website... Will contact credit card and see what i can do... What a bunch of bs... Mad as hell

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I purchased two beds in the BOGO sale around 2/14/21. No products, several emails sent with no response and now the order/company website is no longer available. Scam every which way. I smell a class action lawsuit coming their way. Scam of scams. I have notified my credit card company, as well.

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ORDERED PRODUCT ON 2/9/21 4XL DOG BEDS $109.99. NO PRODUCT DELIVERED AND REFUND OF MY MONEY AND NO RESPONSE FROM COMPANY. SEE ORDER COPY BELOW.

Official Snuggle Pets
ORDER #9456
Thank you for your purchase! we're getting your order ready to be shipped. We will notify you when it has been sent.

View your order
or Visit our store
Order summary
Comfy Calming Pet Bed ™ × 1
Dark Gray / 4XL
$109.99

Comfy Calming Pet Bed ™ × 1
Dark Gray / 4XL
BOGO (-$109.99)
$109.99
Free

Subtotal

$109.99
Shipping

$0.00
Taxes

$0.00
Total

$109.99 USD
You saved $109.99

Shipping method
FREE Shipping (2-4 weeks)

Payment method
— $109.99

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Same! I am out $140. Found it on Facebook and I ordered 2/9. Looked so official. I’ve sent several emails with no response. Please do not order from them.

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This is a scam. Beds ordered first week of February, now end of March. No merchandise and no way to contact them. £75 down the drain. Do not order from them.

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I bought and paid for 2 beds 110.00 at the beginning of February and no merchandise beginning of March so I canceled and asked for my money back and no return, and website gone what can I do? Help please!

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Snuggle Pets Official/Snugglepaws Contacts

Snuggle Pets Official/Snugglepaws associated photos:

View Photos

Address:

8721 Sunset Plaza Terrace West Hollywood, CA 90069

Website:

officialsnugglepets.com

E-mails:

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Snuggle Pets Official/Snugglepaws