Snuggle Pets Official/Snugglepaws Reports & Reviews

Snuggle Pets Official/Snugglepaws Reports & Reviews (90)

I ordered 4dog beds BOGO from Shopify officialsnugglepaws.com site on March 28 2021 149.98 that took the money from my debit card. I emailed them on April 15 2021 to ask where my order was and they replied back that it takes 10-20 business days. Well it’s been over 30 and no order. I emailed them again yesterday and Try searching my order and this Shopify site officialsnugglepaws.com is no longer valid and realize now nothing but a scam! It appears many other innocent people have been scammed as well by these filthy [censored] of the earth! ????? I’m reporting all involved to the BBB and bank that this is FRAUD! Shopify is just as fraudulent, I reported snuggle paws to them and am reporting Shopify as well! EVEN though it’s useless to do so because nothing will come of it!

Useful

Ordered 2 beds in February and still haven’t received our beds.. have tried many times to contact customer service with no answer.. very upset

Useful

Ordered in January, buy one get one free, and have YET to receive my order. My credit card was charged as well. I contacted customer service several times and response was due to Covid they were backlogged. I just emailed last week and the email came back as an invalid email. This is beyond ridiculous! Will find a way to press charges.

Useful

I ordered 2 beds in February, they charged my credit card and have not seen the beds yet. I followed up in March to what was supposed to be their official website and they responded that they were having issues due to COVID 19 and would send a message as soon as the beds shipped. Today,5/8/21, I emailed again and the email addresses are no longer valid. So pissed! Will file a report with the Attorney Generals Office next.

Useful

I ordered 2 beds, paid $109 in December, i recieved my confirmation amd was able to even check on my order details.
Nothing arrived. I waited 2 months and emailed them, they responded to my first email amd said delay in shipping. Waiting another month, they responded again. Then i decided to check order and it said page bad, then tried link the website, page error. And still no reaponse to any emails.

Useful

I ordered 2 beds February 12th for $99 it’s now may 7th and have not received don’t waste money huge scam

Useful

I ordered a bed 1 Feb 2021 and still haven't received it - ANGRY
Send my order or refund me!

Useful

I ordered 2 beds according to their sizing XXL & received to M beds. My order was placed over 2 months ago(Feb 17th) & just received the items May 3. Wrong sizes. When I checked on the shipping, they were being shipped from Wo Han, China. So here's the other part of this - when going to their website - it no longer exists. To add, when tracing this out they are also furryfriendsofficial.com - it happens to come full circle - ripped off - this is not a good feeling - RIGHT?!

Useful

I ordered two beds on February 6th. I received confirmation and would be notified when shipped. It’s now May 2nd and no pet beds. I notified the company numerous times and always get the same reply - a representative would get back to me within 48 hours. No reply. Do NOT order from this company. P Morrison

Useful

I contacted my bank and they refunded me the money for my 2 beds and are going after them for the money, maybe you could do that.

Useful

I ordered two beds at the end of March. Received a text from 323-531-5842 confirming "my purchase from Official Snuggle Paws. We''ll notify you when it ships." The website no longer exists, and the message when I call, is "thanks for your call, enter the URL to configure this message." I've sent numerous messages, but no response.

Useful

I ordered 2 pet beds on January 30th, 2021z. It is now April 28, 2021 and I have yet to receive my pet beds. I filed a claim with my bank and they sent one sheet of paper showing I ordered and paid for the beds, but no proof of delivery. They will not give me a credit. This company is a scam and I am out $90 with no pet beds.

Useful

I ordered 2 pet beds Jan 27,2021
It is April 27 still no product . I've emailed several times. No confirmation when it will arrive.

Useful

Scammer's website Officialsnugglepets.com
Scammer's email [email protected]
Country United States
Type of a scam Online Purchase
Initial means of contact Email

I ordered 2 (3xL) beds for my dogs on February 2,2021. They took 99.99 out of my account, and sent an email stating they are processing and will ship out 2-4 weeks. On Feb 24th I emailed for a status of my order. They replied shipping delayed because of covid 19. And are working hard to get orders out. I emailed on March 8. Asking about my order. And got the same message back shipping delayed due to covid. I have emailed again on 16. Same answer. And again on April 11. Got an email a rep would get with me soon. No reply from a rep. I emailed on April 25. And said a rep would get with me soon. Still nothing. I really want these beds, but if this company is a spam. Then I want my full refund.
My order # is 6865. Thank you, please send me a message to let me know what I can do to fix this and get my refund, can't afford to throw money away.

Useful

I've ordered 2 (3xL) beds on February 2,2021.
I have not received my order still, but they took my money. My order # is 6865. My total was $99.99. And they would ship out 2-4 weeks. I have contacted them many times and was told shipping delayed because of covid. I want my beds or a full refund. It's been almost 12 weeks.

Useful

I ordered two pet beds during the buy one get one sale, on February 14, 2021. I contacted Official Snuggle Beds through their FB website/add. I started a dispute with my bank. I did not receive a receipt by email, or any any confirmation of purchase.

Useful

Ordered two beds in Feb of 2021. It's now April 24, 2021. No product deliver, no communication from Snuggle, the phone number on my bank statement next to their charge is not a business number and the voicemail is full. Disputed my charge with AMEX and they have already credited my account. From what I see on scampulse, this seems to be the same for others. Thank you Scampulse for sharing this information. It's what prompted me to dispute my charge.

Useful

Emailed this company on Friday due to ordering 2 beds on the buy one get one free offer in January and still not receiving. Unfortunately we have been scammed. They told me they get hundreds of these emails from all over the world. We have order from officialsnugglepets.com and who we contacted is the .co.uk website. Apparently they don’t even take card payments. So I would suggest contacted your banks!

Useful

I ordered a pet bed from this company via a link in TikTok on February 11th and never received it. The money was of course taken from my account immediately. I have emailed half a dozen times and other than the auto-reply that “someone will get back to you in 24-48 hours”, I have received no other communication. How do they get away with this scam? What options do any of us have to pursue legal action?

Useful

I bought two beds Feb 2,2021 and never received anything...money come out of my account right away. I have never got any response phone calls, emails...no website! What a scam!

Useful

I bought two pet beds on Jan 11 2021 and never received them. Sent several emails but never had any response. Now there is no more website and no more money. Shame on them! Karma will get you!

Useful

Snuggle Pets Official/Snugglepaws Contacts

Snuggle Pets Official/Snugglepaws associated photos:

View Photos

Address:

8721 Sunset Plaza Terrace West Hollywood, CA 90069

Website:

officialsnugglepets.com

E-mails:

If you know any contact information for Snuggle Pets Official/Snugglepaws, help other victims by adding it!

Snuggle Pets Official/Snugglepaws