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shopsiluet.com Reports & Reviews (4)

- Valley, NE, USA • Apr 20, 2026
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I ordered a reformer for my wife and we never received our reformer. We have emailed several times and been told of delays. The last few emails have gone unanswered and their phone is no longer in service. I have emailed three times now asking for a refund and no response. I am now filing a dispute through my credit card company to attempt the refund.

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- La Pine, OR, USA • Apr 17, 2026
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I purchased the reformer in Jan 2026 of this year. They said it would take two months. In March I received notice after reaching out it would be delayed another month with no reason as to why. I have sent 3 emails this month with no response from the business. I called their number on their website; it has been disconnected. I am now attempting to get a refund. This company is a SCAM!!!

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- Kaysville, UT, USA • Apr 16, 2026
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They advertised using HSA/FSA funds to purchase a high quality pilates reformer. I placed the order in January. I checked online and several customers waited months but eventually received it. The last email I received was on March 17th; since then, I haven't received a single response. My previous emails were all answered within 24 hours. I don't think they're even in business anymore. I think they over advertised and received more orders than they could fulfill. A lot of customers got their money back, but I haven't received any assistance with a refund or status update.

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- Morrow, OH, USA • Apr 15, 2026
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Instagram ad for reformer - ordered online, received order confirmation, phone number not working, not answering emails.

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