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SeekHD Reports & Reviews (13)

• Apr 03, 2024

I’m a single mother with three kids and a grandbaby and I canceled supposedly canceled my subscription to seekhdhd.com months ago I never even used it. I did not mean to get it in the first place. I have received numerous messages saying that my cancellation went through and I’ll be damned if they don’t take money from me every [censored]ing month please give me a phone number to call and report these people so they can stop stealing from everyone.

- Newton, IA, USA • Jan 09, 2024

Will not let me cancel

- Rochester, NY, USA • Oct 25, 2023

SEEKHD is a subscription based software that literally has taken over $200 from me. I have attempted to contact them by email, by letter, and requested account cancellation 3 times now by the only method I could. They have never responded and continue to charge me for a monthly fee without my permission at this point.

+1
- Hinesville, GA, USA • Oct 16, 2023

I had a spam caller that was using a area code for my area and was attempting to find the owner of the number to inform them. I came across the site is April 2023 and signed up for the phone search plan. I received zero helpful information, deactivated my phone subscription and left the website. I check my bank statements in October 2023 to find I am still being charged a fee of $16.88 per month since April. When I signed back in, it showed my phone search plan was canceled but that I was still subscribed to an email search plan in a separate section of my account. I deactivated it today so I do not know if I will be charged again but I will not be taking further steps as I doubt I can get my money back at this point.

+1
- Noblesville, IN, USA • Oct 01, 2023

Charges began showing on my credit card in April 2023 for Seek.com. I just noticed them in Sepember 2023 and called to report my card as compromised. I have never used Seekhd.com before, I did not see any other fraudulent charges on my card. There were 2 charges each month totally around $40. My credit card company is going to investigate, I should get a refund soon enough.

• Jul 22, 2023

Never heard of or used them. Took 18 out of my account and no response on giving me money back either.

- New Port Richey, FL, USA • May 01, 2023

Have attempte to get my money refunded for over 1 year and have called both 866-312-7733 and 888-655-7414 continually. On 3/23/23, called 888#, and was promised a refund and given a case #466625914 as a confirmation, but nothing. Spoke with Linsey at 866#. Left messages on 3/30/22, 4/4/22, and told to contact email address: [email protected], which I have done countless times over the course of one year with no success. My last attempt was on 4/4 2023 attempting to dispute the charges, but American Express told me that it was too late. So here I am trying, once again to receive my refund, or at least, stop them from scamming someone else. I have bombarded their email address with demands, and they just ignore me.

+1
• Apr 30, 2023

No matter how much I try to cancel the website doesn't let me IKeep telling support but all they do is give me instructions that don't work

I made sure to cancel their phone and luckily realized they registered me in email service too so I canceled both to be sure I canceled. I locked my credit card and called the bank immediately and got my refund! Then they emailed telling me…

Hello …

I apologize that your experience was not to your satisfaction. As a courtesy I have issued a refund of $1.50 USD. The credit should appear back on your card within the next 2-3 business days.

Best Regards,
Olivia
Customer Care Rep
[email protected]

So I’m now waiting for a new credit card 🙄 And yes I emailed them in capital letters…
THIEVES!

Then?

Reply: We appreciate you reaching out to us, and want to let you know that we have received your request and will follow up as soon as we can.

Thank you for your patience.
SeekHD Customer Care

…Like? What?😳smh!

They take money out of my account when not authorized and charged me .50 cents when I cancelled and tried to bill me for $26.95 during my free trial and my trail hadn’t ended and made it impossible to cancel before today and has phone number or address and get the exact same email from a robot with each email I sent and never resolved the issue. I just keep getting how to cancel my account but it never had the option to do so until they tried to bill me today.

+1

I subscribed to SeekHD services and found that the information was not accurate so I immediately cancelled my subscription. I just realized that I was being charged monthly for their services that I cancelled. They told me I cancelled only the phone service not the email service. I only signed up for phone service search so why am I now being charged for email service. I never requested email search services. I used their services once and they were inaccurate. Therefore, cancelled the same day there were used. All I am asking for is a full refund for a service I never requested. They refunded me for 1 month but will not for the other 2 months. My bad for not checking thoroughly enough what the charge was for. Regardless, I cancelled the service and should not have been charged.

+1

How did you proceed? Did you ever end up getting your money back? This EXACT situation happened to me and I’m not sure what to do.

- Grand Forks, ND, USA

This site claims to give info when entering a number to do a reverse # look-up. It lies because the phone number was my friend's number NOT the person the website said he was. They steal people's money and don't have any way to contact them through their site.

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