POLLYEDIT / jmierrose.com Reports & Reviews (1)
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POLLYEDIT failed to honor agreed refund for jmierrose.com purchase
I requested cancellation on October 30, before shipment. Despite this, POLLYEDIT processed the transaction through Shop Pay/Affirm on November 2. The merchant repeatedly requested unnecessary documentation, including photos of products I had never received.
On November 3, POLLYEDIT agreed in writing to issue a full refund, which I immediately accepted. However, the refund has not been confirmed or processed.
I believe this is a deceptive online retail operation involving suspected brand impersonation, misleading merchant identity, and failure to honor an agreed refund. I have reported the merchant to Shopify and disputed the transaction with Affirm.