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PayPal Reports & Reviews (226)

- Bellevue, OH, USA
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Received email about fraudulent activity. Called number. Walked me through steps to delete PayPal acct. said it didn’t work. Wanted bank info and then froze our computer. He asked then for a 500 gift card number to unlock our computer. Became angry when I questioned him and hung up. At this point no money removed from our acct.

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- Lewiston, NY, USA
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On April 1, 2023 at 1:29 PM, I received an email from a fake PayPal account. I thought it was a real email because it looks real. The email stated that I made an unauthorized purchase of a product that costs $324.00. There was a number to call located at the bottom of the page. The number is 18445834800. I believed it was real, so I called the number. A man with an Indian accent picked up the phone. After some back-and-forth, he told me that my card was also used to make purchases in the states of Ohio, Michigan, California, Texas, Florida, and New York. He was calm and professional over the phone. He assured me that in order for me to stop purchases I had to follow his directions fast. He texted me information and opened up a case. My case ID was 8765379240. The way he explained how my information was stolen worked like this: he told me to visit the website https://whatismyipaddress.com/. I visited that website on my laptop and that website states (and continues to state) “Your private information is exposed!” There were also several IPvs listed. Since I don’t know anything about computers or the internet, he said there should only be one that represents my personal computer. When I asked how people could obtain my information, he explained that my internet network was not secure. I followed his directions. His directions were simple: download Awe Sun and TeamViewer Quick Support on my cell phone and laptop. Then, keep the laptop on, and drive to Target, and do not disconnect the call.

When I got to the Target parking lot, he said to enter Target, buy gift cards. He sent me a text message to assure me that money was placed into my account so that I would not lose anything. Unfortunately, I purchased a total of six gift cards each worth five hundred dollars. After that, he convinced me to drive to another store. His only argument to win me over was that when I logged onto whatismyipaddress.com, IPvs disappeared. So, since I know nothing of the internet or computers, I believed that he was telling the truth.

The next place I went to was Sunoco. He convinced me to buy two Google Play cards, each one worth two hundred dollars. I followed his directions. As this was occurring, an order of one hundred dollars was placed on my Amazon account. They must have been using my laptop to when I was away from it.

When that was all said and done, he told me to go home and get some rest. He told me not to disconnect, and to inform him when I arrived home. I followed his direction. When I arrived home, he said goodbye. It should be noted be convinced me to transfer $890.00 from my CashApp account to him. He also tried to get me to transfer $458.00 and $800.00, but those attempts failed.

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- Evanston, IL, USA
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I got 2 notices from "PayPal" one on 3/14 and one on 3/15 saying that purchases were approved on my PayPal account. I ignored the first on 3/14 but when I got the second notice for a different product on 3/15 I called the number listed. (Apparently that was my mistake.) The scammer said that people from Mexico, China, Delaware and FL had access to my account and the way to take care of this was to either go to a PayPal store (he confirmed that there were none in my area) and the next option was to go to Target (or Kroger or Walmart) and get a gift card in the amount of $200 that would be refunded to me and Microsoft would be able to clear up the problem. This I did at Target and the then they needed to have the card # and the Access # that I could find by scratching on the back of the card. He was on the phone with me the entire time. He then wanted me to go back to target and get a gift card for $500 as he said the $200 only cleared up the Delaware problem and the $500 card would clear up the other three. I went back but my credit card would not accept the charge so I was unable to get the second card. He then said we would continue tomorrow (today) and said I should not use my computer of phone until he called me back the next day. I told him I would need to use these as I had work to do. He said then not to use financial contacts. I, of course, was suspicious by this time ad did check my finances and reported what had happened and asked PayPal to verify if this was a legit employee. They could. not answer questions about employees but took info from me to start a fraud case. They emailed me the number ZACVL(KMM147153870V25062LOKM). I changed my password, contacted my credit card and got a new one, contacted Target, and am writing to you. He did not call back. I did shut down my phone and computer overnight.

Thank you for your assistance.

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- Clarendon, TX, USA
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Email was from Adam Chandler. "Thank you for utilizing pay pal. Here is your declaration."

KDGYTEY429181

8HDUR789375Y.pdf

Invoice # PPSY757T56

I got an email from PayPal with an invoice attached for Geek Squad. I clicked on the invoice.  It was an invoice for a 365 Microsoft product and Norton product for $800.  I don't have a PayPal account and disregarded it. Then called the ScamPulse.com to let them know.

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- Cleveland, OH, USA
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I received an emailed invoice from PayPal saying I spent $529.98. They gave an invoice number of JG9mmfotzi, as well as an order number, ifjejekgk-22529. The item was for Cannon Toner 5 pack. I do not have a PayPal account. The wording seemed off and there were also spelling errors in the email.

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- Ripon, CA, USA
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I opened mail from what looked like paypal and when I called the number I was asked for personal identifiers. I gave the info, the phone disconnected, I called back and then my caller ID said the number belonged to a Lamar M. Rushing.

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I recently deleted my PayPal account. Since then I have received multiple text messages daily. I have reported them as junk and blocked all numbers/emails. Today I received an email stating that $399.99 was transferred by Pay Pal for Norton Antivirus. I called the number 1-888-531-5479 to tell them to stop bothering me and they hung up on me.

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I got an email "confirming a purchase" via PayPal of a "Soulaca Velasting 22 inches Updated Bathroom Magic Mirror LED TV Android 7.1 Waterproof Embedded Shower Television Bluetooth Available (22 inches, Mirror)" for $911.99, using my previous last name and a Hawaii shipping address (I lived in Hawaii 15 years ago).

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I received an email "Order Receipt" advising me my order of $328.72 would be debited from my PayPal account. And would arrive on 2.6.2023. In case of cancellation reach us here 833-353-3746. I called and spoke to a foreign man. He said I was being scammed. He asked if I had an Apple or Android. I said Apple. He said I needed to go into settings. I hung up.

I also got a text message: You've been selected for remuneration, procced to eidbnf.com/uOAKRXYOFQ.

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Called the phone number listed and talked to a “Mike Wilson.” Mike was told that our PayPal account had not be used/opened for months. In order to clear the charge he asked for access to our computer.

He further offered his direct phone number: 1-808-844 8527. In the course of getting the erroneous Pay Pal charge cleared, he accessed our bank account to reflect a “refund” to our account and the account showed a deposit of $7000 rather than $700. Mike then asked for a refund from the $7000 to Bank of America@Physical wire transfer (international wire). This would remove the $7000 and refund it to the account (PayPal?) Mike provided. He actually wanted us to go to a local Target store and do the wire transfer from there. Before Mike was finished and cut off he had made another $7000 transfer for a total of $14,000. After our contact with our bank Mike was called and told --our bank does not do international wire transfers, --all you did was to transfer funds within my bank account and asked me to send you money—we are reporting to the police. Mike’s response was to say it doesn’t matter whether you shut your computer off or your bank sets up new accounts we have already cleared out your bank account.

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- Standish, CA, USA
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I got an email from PayPal that I owe $507 to them for a transaction that was approved. I never made this nor do I have an Active PayPal account. I logged in to investigate, no transactions, no history, nothing in my entire account stating this. I do not have anything linked to this account, the onlt reason it is attached to my email is because the only way to contact Customer Service is to have one, and I have had other occurrences (fraud attempts, just email, no monetary involvement) before I have had to report. I filed a report stating all of this to them, with proof, and even the email I received stated that it was fraud, I also received another email stating there were issues with my account and to secure it. I received an email back from them today, stating that this is indeed correct and that the transaction is legit, to review the process and documentation to log in. Again, I log in and nothing, and there is no reasoning or documentation like they state. I proceed to file another dispute and follow the promps, even the virtual assistant said it was fraud in this process, but I am sure their site has been hacked because I could never speak to a real person, just kept crashing and giving me the round about. So lastly so I could have proof I clicked on the pay now, which briefly brought up the so called transaction before it crashed and blipped out. I got the name and email of the so called person and it is legit fraud. I have been trying to take care of this so this is my last resort. I have all the documentation proving it is fraud, and I even closed my account with PayPal. So if I was able to close it, that also again proves my point that this was a fraudulent claim, because there is no way they would let me close it, if there was a lefit transaction made by me that needed settled.

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My bank stopped a payment of $104.99 for September 4th for PAYPAL (I haven’t used it in over 10 years). Afterwards I received two invoices from two different companies for $500 and $580; my credit card info appeared correct except for the CVV number; I called my bank after I received the first invoice (no actual charges were made to my account) and they canceled my card. I’m military and was overseas at the time and my bank wouldn’t send me a new card, my auto pay was disrupted for several obligations until I returned stateside and could get a new card. I worried about potential credit score fallout that could affect my mortgage rate (I’m trying to buy a home currently).

The attached file has dates and amounts ($509 and $580) in regards to the email scam attempt. The address on the invoice was an old one I had from a previous base, most other info was alarmingly correct. I never called the number on the invoice to avoid the scammers from obtaining my phone number.

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Second email I have received from this scammer, I did not open any links. The name on the email is David James from Fresh Books stating that a payment was being processed through my Pay Pal account for $400. I have made no such transaction.

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Received a certified letter from what appears to be Paypal. The letter states I owe 4,41.31 The amount on the letter was not added correctly. This seems to me a credit card statement poorly executed.

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The email said I ordered something Filcoin Order#B701375E76 on 10/14/22 with a phone number 877-598-4756 for $485.10 through PayPal I have no idea what or who this is! I tried to call the number but someone just keep hanging up the phone I left a txt saying that I was going to report them to the Federal Trade Commission!

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Received a decently crafted scam email with the number noted.

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Entered by ScamPulse.com Staff - LJ - 10-12-22

I received a notice on my computer from PayPal. I clicked on the email. First of all I do not have a PayPal account. I questioned it immediately. Someone used my name and ordered $530 worth of coins. They sent me a receipt. Altcoincoin OPF I called PayPal from the phone number on the email 877-598-4756. I could not understand them. He said do what I tell you to do. Go online and fill out this paperwork. I said I am not giving any information. I want this recognized as something illegal. The email mentioned Elyria OH 44035. I do not live in Elyria. The email a also had an order number EB01FAD048. I told the man this sounded strange and I would call the Better Business Bureau. The daughter warns me about scams all the time.

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PayPal email said we have a $500 charge. Once we were on the line they said we had 3 charges. He wanted me to download an app called Desktop!!!He started to raise his voice to me when I said I was going to go to Verizon to have them check it over. Then he swore at me when I said I was going to hang up and check this out further!

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This company is using a version of the paypal logo, but it is not PayPal. They are trying to get my information on an xBox that I didn't order. They try to draw you in by offering seller protection.

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My Paypal acct was hijacked 2 years ago, after I placed an online order on 7/21/20 for 2 "motorized floats", I received 2 "blow-up" pool floats, for which I paid $144.98. After numerous emails & months of Pure Frustration, I realized the only thing I acquired from that transaction...was a DAMN GOOD LESSON! I tried to close my Paypal acct but could not even log into it to close it, nor could I ever get Any One on the phone to speak to about it...so I just vowed not to use Paypal again.

Then a friend sent $350.00 for Rodeo tickets to me via PP, not knowing I had issues with them, I never could log in to collect that money?

Most recently, today on 9/20/22, I received an "Invoice" in my gmail inbox, seemingly sent from: [email protected] stating "Bitcoin Exchange sent you an invoice for $499.99 USD, Due on receipt, & that I had successfully made a transaction for my Bitcoin (BTC) Using Paypal" ??? There is a phone number listed 888-524-3720 which I called & the scammer on the other end confirmed there were actually (3) charges & he read these to me outloud: (I had no knowledge of the 1st two until he read them?)

9/16/22 - $39.83 for candy

9/16/22 - $439.99 for gift card

9/19/22 - $799.99 for iPhone 11

When he asked me to put him on speaker & go to my apps so I could "connect to his server" so HE could delete those bogus purchases & help me close my acct, I of course laughed into the phone & declined, he kept insisting that this was "the procedure"...after a few, I told him to stick his server where the sun don't shine & disconnected the call.

Now all I want to achieve is to CLOSE MY PAYPAL ACCT but again, there's No Way to do that?! They instruct you to "log in" to deactivate your acct....(but what if your acct has been hacked? how are you supposed to log in?) Ugggggh! I created a "dummy acct" to try to circumvent this ridiculous process, but to no avail. PLEASE HELP if you can!

Thank You,

Kelly O'Reilley

[email protected]

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