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Online Retailer Scam

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Online Retailer Scam Reports & Reviews (1995)

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went to shop on a website through a google search for a pair of pants i liked. I was taken to a site that looked exactly like the intended site and was directed to pay via google pay. It was a scam and my amex was charged 8 times. I flagged it with a cc company and am not receiving a replacement card.

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Re: Re: Birkenstock Shipment Status Updated

Hello, we are very sorry for this problem. We are looking for your package. If it is lost, we are willing to send it to you again. Please wait patiently

Have a good week.

Kind Regards

Customer Service Center

[email protected]

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The customer placed a fake website and used a fake tracking info to say that I was delivered an item.

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I purchased shirts online and they took my payment and charged my card, ($45) I never received the merchandise, now I cannot get In Touch with them, emails keep coming back and messages are not being read. I finally tracked my order, and it said delivered in courtyard, I do not have a courtyard, I never received the merchandise.

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I fell for the scam on Facebook. I paid for the cup, the money was taken out and I never received it. The tracking app said it was delivered but I never received it. I have been in contact with the scammers in regards to getting a refund and they keep saying they will get back to me in regards to where it could be. They wanted to me to confirm my address and I just keep demanding a refund. I guess I’m just lucky they didn’t take more money than they already did.

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On 7/1/22 I bought a mirror for $1568.70 from what appeared to be a legit furniture company and website called Moro.com. I even received a promo code thru email and used that for the purchase. I then wrote them an email asking when it would be shipped on 7/13/22. I called the company and spoke to a man named Jose. He told me that the mirror would take up to 3 to 4 months to be manufactured and shipped to my address from Italy. He gave me his email to set up white glove delivery and he would add that to my order. I emailed [email protected] on 8/9/22 asking for white glove delivery and to see if they could delivery on weekends. I then called the company again and talked to a female to ask if they could deliver on the weekend and she told me that they could. Thru the next few months, I would receive many promotional emails from Moro.com also alluding to the fact that it was a legit furniture company.

On 12/2/22, I received an email from [email protected] with [email protected] CCed on the email stating this:

“Hello,

 

I know you have been waiting on your order for quite some time and our communication around this has been lacking to say the least.

 

I wanted to provide some sort of clarity around what has been going on. We have processed the orders, paid for production and import, but we have not been able to get these across customs because of issues with our provider. We have had to replace these orders to get them produced and shipped again. This will extend the lead time into the new year and about late Feb.

 

If you are ok with this please let men know ASAP so we can get this finalized. If not, please also let me know so we can begin the cancellation process and getting your money back. Please do not hesitate to contact me if you have any additional questions. Thank you!

 

Best,

 

Jose Coreas       ?Operations Manager ??

??t. 877-659-3442?e. [email protected] ?w. moro.com??(Formerly WeLivv) “?

 I then responded to the email on the same day with this:

“Hi Jose, 

Thank you I was about to call.  I understand it can takes months to cross customs.  February is no problem for me.  I can wait.  This mirror is worth the wait!”

I then wrote a second email on that same day asking again for white glove delivery and to make sure I had it because I hadn’t been charged for it yet. That email stated this:

“I did call about adding white glove delivery.  Not sure if I did, I was never billed for it.  Can I add that?”

That same day I then received a second email from Jose which stated this:

“Hello,

 

Yes. If you are willing to wait until Feb/March for delivery then we can include the white glove delivery free of charge. Thank you for letting me know. Please confirm when you can. Thank you!

 

Best,

 

Jose Coreas       ?Operations Manager ??

??t. 877-659-3442?e. [email protected] ?w. moro.com??(Formerly WeLivv) “

I then responded to Jose thru email on that same day 12/2/22 and said this:

“Sure no problem.  I can wait til then.”

February and March came around and I hadn’t heard from the company. I waited 2 more months assuming it would take a while to cross customs. I called the company and left a message, with no response.

On 5/23/23, I emailed Jose, Anel and all the emails that I could find on their website asking “Any word on this mirror order?”. I then received many emails saying “Delivery Status Notification, emails not found” for the email addresses [email protected], [email protected] and [email protected]. This made me very nervous as I called the company again the number 877-659-3442 had now been disconnected. There website also looked abandoned as the website still exists but none of the photos are now loading.

I then did some research to see if I could find anything about this company and I found reviews online where people stated that Jose Coreas scammed them for many thousands of dollars as they paid for furniture and never received it. These reviews were found on websites trustpilot.com, reviewsbird.com, and bbb.org.

This was a very elaborate plan to scam customers, especially with the promotional emails that I would frequently receive.

I will include all emails in order, the website, and all reviews on Moro.com and Jose Coreas that I can find. Please note that some of the images on their emails and all images on their website are no longer loading. I will mark the important pages including the emails I received from Jose in this packet since there are many pages. Thank you.

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I purchased 3 dresses ($145) and with order not fitting description, I contacted the seller by email. The first email said they would refund $30 and I could keep the dresses. I replied saying that I wanted a full refund & to return the dresses. After a few days, I received another email saying they would refund $50 and I could keep the dresses. I replied that this would be my final email & I wanted a FULL refund & information on where to return the dresses. They replied (after 2 days) that the most they would refund was $105 and I had to pay freight charges to return the items. I just sent the items back but am not expecting much as far as a refund. I never order clothing online & am chalking this up to a life lesson learned.

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They advertised a new golf bag for on sale for 39.99 plus 9.99 shipping Emailed them when i received a fake tracking number tracking # i received FLY686031128 comes up as delivered on April 5 2022 in Saint Louis MO in a mailbox.

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All sites and emails used...

[email protected]

[email protected]

_____________________________

https://gladelservice.com/

_______________________________

https://globalservicetransport.com/track-shipment/

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I ordered 2 flea collars on mamch23,2023 for $42.97. Mechandice was never recieved. I keep sending messages with no reply from the company.

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Facebook ran a sponsored post about beach chairs. I bought 2 and they never arrived.

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Pine Hill Trailerz **** ******* ******* **** ************ ** ***** with website https://pinehilltrailerz.com is fraudulent. It's a scam...

Need to do something to get it out of the internet.

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I ordered a Iron Man Helmet on 7/3/23. On 7/10, I contacted the company as I hadn't received any updates. [email protected] responded and provided a tracking # that I was told to watch for my sons birthday present at trackingmore.com. Trackingmore.com also had me download an app called OneLaunch (which has been uninstalled as it's likely spyware). When my son's birthday approached, I contacted the company again, as it had been listed in NY for 2 weeks. They again assured me it was in customs and would be delivered soon. On 7/28, it stated it was delivered (it wasn't). When I reached back out to the company, a NEW email address responded ([email protected]) and informed me that they spoke with the carrier and the item is at my local post office. When I spoke with my local post office on 8/2/23, I was informed that the tracking number is not valid, there are no items for me or my address at their location, and the company is likely a scam. My bank is handling the monetary portion of this loss, but I want this company reported to help ensure no one gets scammed and no one else's 5 year old has their birthday ruined by LOSERS who don't want to work and just steal other people's money.

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Advertised seafood at a low price and never send you the product

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I followed an ad from Instagram and bought a shirt for $22 from this site. Similar to others, I got tracking updates but the shirt never came.

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I purchased a bracelet off of their website and paid via my credit card in the amount of $85. Several weeks later I hadn’t received my purchase, so I emailed customer support, the only information accessible to me. I did not receive any response regarding my inquiry, so over the next three weeks I emailed twice more with no response. I never received my bracelet and I never received a response from Mason and Madison.

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I ordered a part for a server. the part never came. I tried contacting the company on multiple attempts via website, phone listed, and email. No one has ever picked up the phone and they responded via email, but never returned our money nor produced a product. I have been chasing them for months.

ALLHDD.COM

172-13 Hillside Ave, Suite 201

Jamaica, New York 11432

United States

PHONE: 718-766-5269

FAX: 718-766-2316

WEBSITE: https://www.allhdd.com

EMAIL: [email protected]

Order ******* STATUS: Open

DATE: 04/12/2023, 12:35

PAYMENT METHOD: Credit Card

SHIPPING METHOD: FREE UPS Ground

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Saw a TikTok ad for product (water whale floating hammock). Went to Tiktok shop and purchased item. Received order confirmation. 2 days later received shipping info. Tracked item. Route and destination Didn’t make sense. Reached out to customer support. Was told that I would receive item in a few days. Never received item and tracking shows delivered in a different state from which I live. Reached out to customer support. No response.

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On june 26,2023 I googled lawn chairs and found the chairs I liked on sunsetparadis.com so i order 2 lawn chairs Adams real comfort blue polypIropylene frame adirondack chairs I received and conformation the same day order number: 230627005651875. Same day another email came through a order paid successfully notifacation from sunsetparadis.com the seller payment date & time 6.27.23 00:56:54.0 this is on the notifacation. The email contact is [email protected]. on june 29,2023 i emailed allshopon.com with my order number for a tracking number the sent me an email saying they could not find my information in the system. So i had to send the copy of the order i put in. On 6.30.2023 they sent an email saying they sorry they can't give me a direct date when it will be shipped. On july 1,2023 they sent me an email with the tracking no. AS078120496CN EMS http://www.ems.com.cn/english.html or Check By Website: www.17track.net/en/. (kakck) this is what suppose to be on my statement for their payment. On july 4,3023 they sent email said it shipped. On jily 13,2023 i srnt an email saying i have not received my purchase yet. Same day they sent email sorry for keeping you waiting. On 7.15.2023 they sent an email package is in transition. On 7.22.2023 they sent email claiming to be legit and i can feel free to contact them. I sent an email trying to cancel my order. On 7.23.2023 they sent email it hzs been shipped and they are unable to cancel the order or guve a refund. The tracking number is  AS078120496CN. On 7.27.2023 they srnt an email thanking me for contacting them about my order now they saying that my order has been dispatched or maybe delayed by bad weather. So as you can see its been an email trail and still today i have not received my purchase i tried to go on their website which it say it can not be found. This website and its email contact is truly a scam and fraud.

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Order Summary ( 3 )

Women's Challenger ATR 6

7.5/Regular× 1

LIMIT 6 PER GUEST(-$8.00 USD)

$19.99 USD

$11.99 USD

HOKA Clifton 9 Women's Black/White

7.5/B - Medium× 1

LIMIT 6 PER GUEST(-$7.96 USD)

$19.90 USD

$11.94 USD

HOKA Bondi 8 Women's Beautyberry/Grape Wine

7.5/B - Medium× 1

LIMIT 6 PER GUEST(-$7.96 USD)

$19.90 USD

$11.94 USD

Subtotal $35.87 USD

Shipping Free

Total $35.87 USD

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