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Online Retailer Scam

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Online Retailer Scam Reports & Reviews (1550)

- Indianapolis, IN, USA
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I purchased items and received an email that processing time is longer than usual so I gave it grace then followed up. Twice in the last 3 months they have said it is "shipping this week" but it never has and they refuse to issue a refund.

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- Crum Lynne, PA, USA
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I ordered 2 under the seat luggage sets and received a scarf. Made contact by email and was told After we check over and over again, we are deeply sorry for the inconvenience caused by the mistake in shipping the wrong item(the product you received wrong) to you. We understand how frustrating this can be and we apologize for any inconvenience it may have caused you. We have investigated the issue and found that it was due to a mistake by our shippers. We have already filed a claim with them and are doing everything we can to resolve the issue. To make up for your loss, we have negotiated with our suppliers to resend the right item to you at no extra cost. However, our suppliers have asked for the wrong item to be returned. We apologize for any inconvenience this may cause you. In this case, could you please go to your local post office to ask about the return cost? This is the return address of our supplier: 1F, Block B, 108-120 Fengping Road, Fenggang Town, Dongguan City, Guangdong Province, China. Once we receive the returned package and have confirmation of the shipment, we will arrange for a full refund plus the shipping cost of the returned package right away. Additionally, we understand that returning the item may be a hassle for you. If the item is useful for you or someone you know, we would like to offer you a 40% refund of your total payment, and you can keep the item. This can help to save you the hassle of returning the item to us. We appreciate your patience and understanding throughout this process. Please let us know if you have any further concerns or questions.

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- Holland, MI, USA
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I purchased 2 items on April 14, 2023. I received a tracking number but the tracking number said items not dropped off yet. A few weeks ago i received an email asking how did i like my products but i never received anything. I have sent numerous email and called but i never received a response. I cannot get my money back as it was already debitted out my account.

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- Brooklyn, NY, USA
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Bodycadbra.com featured body enhancement cream on tic toc & Facebook. I purchased the cream on May 6 2023, went to check for delivery update and the website was longer available!

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- Levittown, PA, USA
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I ordered a pair of sneakers from the website. When I went to check out, it made me use PayPal. I logged into my PayPal and was charged $62.50 which says it was paid to "Eugene Dang". I reached out to the company at least 4 times via their online contact form with zero response

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- Queens Village, NY, USA
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I saw an ad on Facebook for the Doona Car Seat & Stroller for a ridiculously cheap price. There were comments from people saying they had received theirs and that it was not a scam. I took a leap of faith and ordered one. I immediately got a receipt via Stripe for my purchase. I never received a confirmation email or anything else from the company. I contacted them via the email they supplied and I was told I would be getting tracking information in the next 3 days. It has now been two weeks and I have yet to receive anything. The seller has not answered any of my emails. Do not fall for this scam!!!

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- Philadelphia, PA, USA
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I'm not sure if it's the company or the delivery service (tracking654.com) that's scamming people

[email protected]

Sat, Apr 29, 10:34?PM (9 days ago)

to me

Dear Customer

I'm sorry I didn't respond to your message in a timely manner.

Your order has been scheduled for shipment. The tracking number isAS750485496CN

You can follow through this link: https://www.tracking654.com/index/tracknumber/index?nos=AS750485496CN

We just checked the tracking information and it's on the way! Due to the high demand for logistics for promotions, it is impossible to estimate the time. I am very sorry for this, and thank you for your patience and understanding.

Sometimes logistics information may not be updated timely on the way, and we will urge logistics providers to update logistics information as soon as possible. If you have any questions or issues during this period, please contact us directly for assistance, and we will resolve all issues as soon as possible!

Best wishes,

Customer Service Center

2023-05-03 01:51:00

Delivered

2023-04-30 11:36:00

Leaving the sorting center, the package is on the way

2023-04-24 17:49:00

Arrived at Facility transport

2023-04-22 07:20:00

Leave the processingcenter, and move to the next facility

2023-04-19 20:53:00

Package received at processing center

2023-04-17 16:39:00

Delivery to local courier company

2023-04-15 11:41:24

Mail customs clearance completed

2023-04-14 06:39:00

Arrive America Processing Center

2023-04-09 19:58:00

Depart Hong Kong, send to America

2023-04-06 09:40:00

Arrived in Hong Kong, from Shenzhen, China

2023-04-05 04:58:00

Leave the Shenzhen processing center and send to Hong Kong

2023-04-05 02:40:48

Shenzhen, the mail is being transshipped within the country

2023-04-04 23:48:00

Shenzhen processing center has been accepted, arrived at Shenzhen processing center Shenzhen processing center has been accepted

2023-04-04 14:14:26

Arrive at the receiving point.

2023-04-04 09:54:46

Order information received.

I never received my order.

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- Washington, DC, USA
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the website looks exactly like the product website k18hair.com but isn't a real site or connected to the product. Accepted credit card information an phone numbers and address information.

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- Broken Arrow, OK, USA
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Brushing Scam - received face mask in the mail. Postmarked from Washington D.C.

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- Waterbury, CT, USA
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Looking for a comfortable pair of shoes, I came across this site (casualcomfortsandals.com). It looked like a normal site. When the shipping info came up, it was chinese. Had I known this product was coming from china, I never would have ordered. I did receive the shoes which are not worth the price, are not sized properly and smell awful. I have contacted them numerous times by email & phone (714 409-9188; constant busy signal). $35 is a small price to pay as it could have been much worse.

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- Aliso Viejo, CA, USA
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www.gitpens.com is a scam. Purchased an item and paid through PayPal. Received one email right after I placed the order making it look like a real transaction but no other communication after that. DO NOT WASTE YOUR TIME. It's a scam!

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- Brooklyn, NY, USA
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After they was acting like they was going to give my money back they deleted they website and email address… and now they have a new site called Off-brand

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- New York, NY, USA
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I ordered a self cleaning cat litter box and never received it. I emailed the support team on 4/25 and 5/1. I never received an answer to where my product is. I was given a ticket number ******

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- Centreville, VA, USA
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Order 2 bras for daughters wedding on internet. They are all over the wedding sites. Seemed credible. Received with no packaging and customer service number was noted with one number obviously omitted intentionally

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- Hampton, VA, USA
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This company use another company name to sell these wigs that are not quality wigs that the other company sell they won’t refund my money or respond to my emails and won’t give return address of these awful products they sent so I can get refund!

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- Belmont, NC, USA
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I ordered from this company and never received my product. They sent me 3 different tracking numbers. Two were invalid and one was for men’s clothing delivered to someone’s garage. That is not my order and I have no garage. I tried 3 times to contact them and never got any response.

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- Polvadera, NM, USA
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website said I could purchase 5 tires at a discounted price I place two separate orders for two different size tires. for my car and truck. I got two tracking numbers and emails with confirmation numbers. Each one says my tires where shipped USPS. I checked both My PO Box post office and my local post office 10 miles apart from each other. Neither one shows any tires arriving. I reported it to the company Arietia who said that they show my tires delivered and they would not refund. I took all emails to both post offices and they say they have not received any tires.

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Go to your credit card and initiate a chargeback. It will hurt their payment processor and will eventually shut them down.

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- Colbert, WA, USA
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This company said the estimate delivery would be 03-19-2023. It still hasn't arrived. I have tried calling them at 212-302-2010. They say it is a nonworking number and will transfer me to another factory. They never come back on the line. I tried their live chat line but they do not respond.

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- Dublin, OH, USA
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They ship used and open boxed items , basically returns from other retail store to make a profit. then when you receive a broken item they will say the vendor will send a replacement which will never make it to your home.

received a broken product… like other reviewer said- they will always reply to your email calming they contacted their vendor to replace that item. and like everyone else, i never received the replacement item, or refund, or another email to follow up.

this is a scam site be aware! their website doesn’t look like a scam BUT IT IS!

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- Middletown, NY, USA
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This subscription is a scam!!! They charge you full price of 60.00 + per subscription box and then send you 10 bucks worth of items that are very cheep made and very very poor quality. They are doing this to millions of people. If you look at their rating here on the ScamPulse.com they score an F and they have so many bad reviews but why are they still allowed to do this to people? Why hasn't anyone looked into this and why are we allowed to report it but they can still rip tons of people off and get away with it. But if i scammed someone it would be a big deal and i would pay the consequences. I guess they can get away with whatever they want and take peoples money. AMAZING TO ME!!

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