Sign in  

Online Retailer Scam

Sharing is caring! Are you having problems with Online Retailer Scam? Use ScamPulse to file a complaint.

Online Retailer Scam Reports & Reviews (1910)

Report

On 7/1/22 I bought a mirror for $1568.70 from what appeared to be a legit furniture company and website called Moro.com. I even received a promo code thru email and used that for the purchase. I then wrote them an email asking when it would be shipped on 7/13/22. I called the company and spoke to a man named Jose. He told me that the mirror would take up to 3 to 4 months to be manufactured and shipped to my address from Italy. He gave me his email to set up white glove delivery and he would add that to my order. I emailed [email protected] on 8/9/22 asking for white glove delivery and to see if they could delivery on weekends. I then called the company again and talked to a female to ask if they could deliver on the weekend and she told me that they could. Thru the next few months, I would receive many promotional emails from Moro.com also alluding to the fact that it was a legit furniture company.

On 12/2/22, I received an email from [email protected] with [email protected] CCed on the email stating this:

“Hello,

 

I know you have been waiting on your order for quite some time and our communication around this has been lacking to say the least.

 

I wanted to provide some sort of clarity around what has been going on. We have processed the orders, paid for production and import, but we have not been able to get these across customs because of issues with our provider. We have had to replace these orders to get them produced and shipped again. This will extend the lead time into the new year and about late Feb.

 

If you are ok with this please let men know ASAP so we can get this finalized. If not, please also let me know so we can begin the cancellation process and getting your money back. Please do not hesitate to contact me if you have any additional questions. Thank you!

 

Best,

 

Jose Coreas       ?Operations Manager ??

??t. 877-659-3442?e. [email protected] ?w. moro.com??(Formerly WeLivv) “?

 I then responded to the email on the same day with this:

“Hi Jose, 

Thank you I was about to call.  I understand it can takes months to cross customs.  February is no problem for me.  I can wait.  This mirror is worth the wait!”

I then wrote a second email on that same day asking again for white glove delivery and to make sure I had it because I hadn’t been charged for it yet. That email stated this:

“I did call about adding white glove delivery.  Not sure if I did, I was never billed for it.  Can I add that?”

That same day I then received a second email from Jose which stated this:

“Hello,

 

Yes. If you are willing to wait until Feb/March for delivery then we can include the white glove delivery free of charge. Thank you for letting me know. Please confirm when you can. Thank you!

 

Best,

 

Jose Coreas       ?Operations Manager ??

??t. 877-659-3442?e. [email protected] ?w. moro.com??(Formerly WeLivv) “

I then responded to Jose thru email on that same day 12/2/22 and said this:

“Sure no problem.  I can wait til then.”

February and March came around and I hadn’t heard from the company. I waited 2 more months assuming it would take a while to cross customs. I called the company and left a message, with no response.

On 5/23/23, I emailed Jose, Anel and all the emails that I could find on their website asking “Any word on this mirror order?”. I then received many emails saying “Delivery Status Notification, emails not found” for the email addresses [email protected], [email protected] and [email protected]. This made me very nervous as I called the company again the number 877-659-3442 had now been disconnected. There website also looked abandoned as the website still exists but none of the photos are now loading.

I then did some research to see if I could find anything about this company and I found reviews online where people stated that Jose Coreas scammed them for many thousands of dollars as they paid for furniture and never received it. These reviews were found on websites trustpilot.com, reviewsbird.com, and bbb.org.

This was a very elaborate plan to scam customers, especially with the promotional emails that I would frequently receive.

I will include all emails in order, the website, and all reviews on Moro.com and Jose Coreas that I can find. Please note that some of the images on their emails and all images on their website are no longer loading. I will mark the important pages including the emails I received from Jose in this packet since there are many pages. Thank you.

Useful
Reply
Report

I purchased 3 dresses ($145) and with order not fitting description, I contacted the seller by email. The first email said they would refund $30 and I could keep the dresses. I replied saying that I wanted a full refund & to return the dresses. After a few days, I received another email saying they would refund $50 and I could keep the dresses. I replied that this would be my final email & I wanted a FULL refund & information on where to return the dresses. They replied (after 2 days) that the most they would refund was $105 and I had to pay freight charges to return the items. I just sent the items back but am not expecting much as far as a refund. I never order clothing online & am chalking this up to a life lesson learned.

Useful
Reply
Report

They advertised a new golf bag for on sale for 39.99 plus 9.99 shipping Emailed them when i received a fake tracking number tracking # i received FLY686031128 comes up as delivered on April 5 2022 in Saint Louis MO in a mailbox.

Useful
Reply
Report

All sites and emails used...

[email protected]

[email protected]

_____________________________

https://gladelservice.com/

_______________________________

https://globalservicetransport.com/track-shipment/

Useful
Reply
Report

I ordered 2 flea collars on mamch23,2023 for $42.97. Mechandice was never recieved. I keep sending messages with no reply from the company.

Useful
Reply
Report

Facebook ran a sponsored post about beach chairs. I bought 2 and they never arrived.

Useful
Reply
Report

Pine Hill Trailerz **** ******* ******* **** ************ ** ***** with website https://pinehilltrailerz.com is fraudulent. It's a scam...

Need to do something to get it out of the internet.

Useful
Reply
Report

I ordered a Iron Man Helmet on 7/3/23. On 7/10, I contacted the company as I hadn't received any updates. [email protected] responded and provided a tracking # that I was told to watch for my sons birthday present at trackingmore.com. Trackingmore.com also had me download an app called OneLaunch (which has been uninstalled as it's likely spyware). When my son's birthday approached, I contacted the company again, as it had been listed in NY for 2 weeks. They again assured me it was in customs and would be delivered soon. On 7/28, it stated it was delivered (it wasn't). When I reached back out to the company, a NEW email address responded ([email protected]) and informed me that they spoke with the carrier and the item is at my local post office. When I spoke with my local post office on 8/2/23, I was informed that the tracking number is not valid, there are no items for me or my address at their location, and the company is likely a scam. My bank is handling the monetary portion of this loss, but I want this company reported to help ensure no one gets scammed and no one else's 5 year old has their birthday ruined by LOSERS who don't want to work and just steal other people's money.

Useful
Reply
Report

Advertised seafood at a low price and never send you the product

Useful
Reply
Report

I followed an ad from Instagram and bought a shirt for $22 from this site. Similar to others, I got tracking updates but the shirt never came.

Useful
Reply
Report

I purchased a bracelet off of their website and paid via my credit card in the amount of $85. Several weeks later I hadn’t received my purchase, so I emailed customer support, the only information accessible to me. I did not receive any response regarding my inquiry, so over the next three weeks I emailed twice more with no response. I never received my bracelet and I never received a response from Mason and Madison.

Useful
Reply
Report

I ordered a part for a server. the part never came. I tried contacting the company on multiple attempts via website, phone listed, and email. No one has ever picked up the phone and they responded via email, but never returned our money nor produced a product. I have been chasing them for months.

ALLHDD.COM

172-13 Hillside Ave, Suite 201

Jamaica, New York 11432

United States

PHONE: 718-766-5269

FAX: 718-766-2316

WEBSITE: https://www.allhdd.com

EMAIL: [email protected]

Order ******* STATUS: Open

DATE: 04/12/2023, 12:35

PAYMENT METHOD: Credit Card

SHIPPING METHOD: FREE UPS Ground

Useful
Reply
Report

Saw a TikTok ad for product (water whale floating hammock). Went to Tiktok shop and purchased item. Received order confirmation. 2 days later received shipping info. Tracked item. Route and destination Didn’t make sense. Reached out to customer support. Was told that I would receive item in a few days. Never received item and tracking shows delivered in a different state from which I live. Reached out to customer support. No response.

Useful
+1
Reply
Report

On june 26,2023 I googled lawn chairs and found the chairs I liked on sunsetparadis.com so i order 2 lawn chairs Adams real comfort blue polypIropylene frame adirondack chairs I received and conformation the same day order number: 230627005651875. Same day another email came through a order paid successfully notifacation from sunsetparadis.com the seller payment date & time 6.27.23 00:56:54.0 this is on the notifacation. The email contact is [email protected]. on june 29,2023 i emailed allshopon.com with my order number for a tracking number the sent me an email saying they could not find my information in the system. So i had to send the copy of the order i put in. On 6.30.2023 they sent an email saying they sorry they can't give me a direct date when it will be shipped. On july 1,2023 they sent me an email with the tracking no. AS078120496CN EMS http://www.ems.com.cn/english.html or Check By Website: www.17track.net/en/. (kakck) this is what suppose to be on my statement for their payment. On july 4,3023 they sent email said it shipped. On jily 13,2023 i srnt an email saying i have not received my purchase yet. Same day they sent email sorry for keeping you waiting. On 7.15.2023 they sent an email package is in transition. On 7.22.2023 they sent email claiming to be legit and i can feel free to contact them. I sent an email trying to cancel my order. On 7.23.2023 they sent email it hzs been shipped and they are unable to cancel the order or guve a refund. The tracking number is  AS078120496CN. On 7.27.2023 they srnt an email thanking me for contacting them about my order now they saying that my order has been dispatched or maybe delayed by bad weather. So as you can see its been an email trail and still today i have not received my purchase i tried to go on their website which it say it can not be found. This website and its email contact is truly a scam and fraud.

Useful
Reply
Report

Order Summary ( 3 )

Women's Challenger ATR 6

7.5/Regular× 1

LIMIT 6 PER GUEST(-$8.00 USD)

$19.99 USD

$11.99 USD

HOKA Clifton 9 Women's Black/White

7.5/B - Medium× 1

LIMIT 6 PER GUEST(-$7.96 USD)

$19.90 USD

$11.94 USD

HOKA Bondi 8 Women's Beautyberry/Grape Wine

7.5/B - Medium× 1

LIMIT 6 PER GUEST(-$7.96 USD)

$19.90 USD

$11.94 USD

Subtotal $35.87 USD

Shipping Free

Total $35.87 USD

Useful
Reply
Report

I went thru the bank over an over draft they gave me the name lady said we were getting lipstick and or face cream said I needed to cancel order so I did cancel number kc0921 I thought that was the end of it .they are still trying to pull money I closed that card closed the po Bx direct benefits put money back in the one time and then gave it back to them my 12 year old grandson did not order the make up or lipstick nor did I they try charging 116. Twice daily or 119 twice daily .please see if you can get them to stop he is on SSI and their direct benefits have bounced again and they will deduct 226 from his monthly check. I know I can't get the 709 dollars back but if you can get them to stop it would really be appreciated . Respectfully ****** ********* *********** ********** ***** ********** ******* *** * ********** *** ***** ****  Again thanks for anything you can do.+

Useful
Reply
Report

Name of the scammer is: Sandip Singh Bindra. Here is the scam and the steps that I took to try and get my money back.

I purchased 3 items on september 4th 2022 from Senpai Motorsports via their website.

I made an account on their website and checked out. My credit card was immediately charged $826.20

I expected the purchased items would take some time to ship since they are large car parts.

Many weekes had passed, and I had recieved no updates. My account on their website said "order processing".

So on November 10th 2022, I called Senpai Customer Service at 516-800-4200. I spoke with Sandip and he said:

"Dont worry, if it says order processing then we are still working on the order. There is no ETA, but we will send you email once your items have shipped".

I said thank you and I remained patient.

Many months passed with no contact made. My account on their website still said "order processing".

So on May 25th 2023 I called 516-800-4200. This time no one answered. The call went straight to voicemail, and the voivemail box was full.

Also on may May 25th 2023, I wrote an email to [email protected]" to request to have the order canceled and refunded.

I still have not recieved a response.

Over the last 4 months, I have made 40+ phone calls on different days and at different hours of the day.

No one answers the phone, the call goes straight to voicemail, and the voicemail box is full.

I have also sent a total of 3 emails to request to have the order canceled and refunded.

There has still not been any response back.

I contacted my credt card company (Capital One) and they said "we cant investigate any fraud if its older than 60 days".

So now, I have lost $826.20. Recieved no items. Senpai Motorsports is unresponsive to communications.

Capital One only cares about fraud that happened in the last 60 days.

Useful
Reply
Report

Placed an order with "Waterwhale Co" on 07/04/2023. Order #1900, WaterWhale™ Inflatable Water Lounge. I paid $39.95 for an order I never received. I have emailed multiple times "[email protected]" this is email is on their contact us page, they have not responded to any of my emails. I learned about this company from a tik tok ad. I want others to be aware of my unfortunate experience with this company.

Useful
+2
Reply
Report

I bought 2 shirts supposed to be linen, they were 100% polyester. Total ****, impossible to get through to them for refund.

Useful
Reply
Report

I had a last minute order to fulfill for an event and they promised same day production and delivery. I spoke to someone on the phone and also via the online chat system and they guaranteed delivery of these products by the time of my event. I tried to purchase services and product with a credit card online but that method of payment was down so I paid via paypal. I once again called and chatted with them before I did this. When my products didn't arrive on time, I sent an email, chatted with their online chat system and called them about 10 times. Whenever I called they would put me on hold and then eventually hang up. It seemed very apparent at this point that they were scamming me out of the money. I'm taking a screenshot of the account I sent money to via PayPal so you'll have that information as well. Under further investigation, I also suspect all the reviews on their website are fake because they aren't linked to Google or Yelp or any other review sites.

Useful
Reply
Check fields!

Report Online Retailer Scam


Upload here Increase visibility and credibility of your review by
adding a photo, document or video
Submit

Online Retailer Scam Contacts

Online Retailer Scam associated photos:


If you know any contact information for Online Retailer Scam, help other victims by adding it!

Add new contacts
| A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New