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Online Retailer Scam

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Online Retailer Scam Reports & Reviews (1969)

- East Meadow, NY, USA
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Order was placed 11/18/23 for 2 Sephora advent calendars.

Packing & Shipping Items

BUY 2 FREE SHIPPING) ??2023 (25 Days of Beauty Advent Calendar) ??

$27.95

X2

$55.90

Subtotal: $55.90 Shipping: $0.00

Discount point: -$0.00

Shipping Insurance: +$0.00

Tax: $0.00

Total: $55.90

I reached out and got an email from Bella stalling stating my package was delivered and it wasn’t I have cameras. There was a back and forth and the last email was from Kevin wanting to refund only 40%. I was given a tracking number and emailed by Bella then Kevin. We are sorry to hear that you haven’t received the parcel.

We did deliver it according to the correct address provided by you.

Our company have also suffered from heavy losses in the product.

But we can also understand as a customer you have spent the money did not receive the parcel of feelings.

As for this situation, may we suggest a 40% refund?

Is it acceptable for you?

Very sorry for all the inconvenience caused and hope for your understanding.

If you have any questions, please feel free to contact us.

Have a nice day.

Best regards,

Kevin

This email is a service from Bluesky. Delivered by Zendesk

On 18 December 2023 at 16:02

I would like a full refund as my order was never received. ******************* If I do not receive a refund I will report your website to the authorities.

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- Cressona, PA, USA
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Fake crocs! Email was mila@peachcher

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- Allentown, PA, USA
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Chose several Stanely items, entered debit card information. Received an error message that the payment was declined, tried a credit card, same thing happened. I also sent an email, stating that I couldn’t pay for my order.

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- Alexandria, VA, USA
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I ordered STOCK (not personalized) t-shirts from *********, *********, and geeksoutfit within minutes of each other. Received products from the other two vendors within a week of ordering and get NOTHING but excuses from geeksoutfit (through 1/2/24). They were by far the most expensive of the bunch and have the worst service. I’m at the point where I seriously doubt a product will ship. Lots of excuses from the support staff. Disputed the charge.

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- Souderton, PA, USA
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The items were shown as 3 dimensional but were only 2 dimensional of poor quality. I ordered on 12/16 & paid extra for fast shipping. After several emails that I sent complaining of their lack of response it took 5 days to ship & didn't arrive until 12/30. I also paid extra for gift boxes for 3 of the 6 items. None were gift boxed.

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- Goodville, PA, USA
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I bought a software license from this company. I used my credit card and their website indicated that the transaction was completed. I received a confirmation email from them. But, they did not deliver the software key or the download information. When I contacted the merchant they accused me of being a scammer and used foul language (which I did not). When I contacted the bank that issues the credit card used, they told me that the purchase transaction had posted and a credit had also posted. So, I didn't lose any money, but, the company (which I now distrust) has my credit card information. I canceled the card.

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- Royersford, PA, USA
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Company offers to ship free pet seatbelt but never ships it

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- Bernville, PA, USA
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Books for cheap. Clicked on Facebook add

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- Catasauqua, PA, USA
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I ordered 2 items directly from this website on 11/20/23. They immediately took $89.90 out of my bank account and still when i check the order status it says "awaiting shipment". I've had several correspondence emails with the company asking where the items are, only to be met with "do you mind waiting a few more days?"

I ordered these items for my daughter for Christmas, which was almost a week ago, and the items were never delivered. I finally emailed them again and asked them to immediately refund my money and cancel my order.

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- Tamaqua, PA, USA
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I ordered a pair of boots online from “Coffeestrict”, and my card was immediately debited. When I try and track the order, it just moves around New York City. When I attempt to contact said company via their website, the email bounces back to me as undeliverable.

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- Leesburg, VA, USA
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website advertised Hoka brand shoes on sale. Many broken links and return process sketchy.

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- Selinsgrove, PA, USA
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There was an unrecognizable charge on my charge card of $12.49 from a P1*FITCH8447067699.

I called the telephone number associated with the charge and I received a response from an Ashley, Ashley stated that the charge was from an online monthly supplement diet tracker. I told her that I did not order a monthly subscription and that I wanted the $12.49 removed from my credit card. She stated that the monthly charge was cancelled and the $12.49 would be credited to my account. Ashley gave me a Reference No: of 31745589. She stated that I would receive a confirmation email. I did not receive one. The $12.49 charge was removed from my credit card account, 30 minutes later.

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- Philadelphia, PA, USA
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The website masqueraded as Bath and Body Works. It advertised Black Friday deals with clearance items up to 90% off. I purchased a few candles and candle holders, totaling close to $40. The next day, I checked my email for tracking information and realized the confirmation email came from Risetor and not Bath and Body works. I immediately opened a dispute with my cc company. I reached out to Risetor for tracking information and received tracking information from China that never reached the US. Obviously the tracking number was fake. After I reached out again, I received notice that the email address was invalid. My credit card company did not receive a response from Risetor during their investigation The website was either spoofed from Bath and Body Works or hijacked during the checkout process. Risetor was never on the website or listed during the transaction .

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- Milford, PA, USA
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Ad came up on Instagram like retailer made previous purchases from with a 'blowout sale' on jeans. All the same pictures, models, descriptions, details, sizing, it was a duplicate website. I locked my credit card after the purchase when i realized it, to ensure no further money would be withdrawn. No product was ever received. Order was on 12/ 2, order # ORDERonlyress231203043332725

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- Lykens, PA, USA
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I ordered two beach chairs and an umbrella and never received the items. When I try to email customer service, my email gets returned.

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- Gaithersburg, MD, USA
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The person took money and is not delivering the service. It has been almost 9 months are I have been contacting with multiple times. He does not answer my calls.

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- Triangle, VA, USA
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Posed as the Stanley website offering tumblers for $5.99. I entered my info on the payment site and had 2nd thoughts when prompted to verify my card information. The money was not debited from my account and I've blocked my card until i can order a new one.

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- Strasburg, VA, USA
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Purchased online items from what looked to be Tractor Supply Website. Once purchased, realized this was not the legit site. Lost money, of course no products were ever delivered.

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- Schnecksville, PA, USA
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Tried to sell Stanley mugs. I was scammed lost money

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- Tipp City, OH, USA
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This charge is not from us. There is a BEYBLADES website that is using "BBTOYS" on their charge statements but this is NOT us even though it brings our name up on Google. We are BBToyStore and our charges on statements read as "BB NOVELTIES LLC".

We do not sell beyblades. We have researched this since we get many e-mails and phone calls about it. I believe it is some kind of hidden warranty that they aren't fully disclosing to the customer and charging $9.99 a month for. You can find this in their terms of service.

I would suggest disputing the charge with your credit card company and contacting the actual company

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