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Online Retailer Scam

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Online Retailer Scam Reports & Reviews (1969)

- Malvern, PA, USA
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FB link, clicked- went to online store and ordered. Order never received and tracking number didn’t exist.

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- Harrisburg, PA, USA
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Ordered clothing online and the product never showed up. Email the company and never received anything back.

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- East Meadow, NY, USA
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I bought a brown human hair wig from this website . When it arrived , the outer packaging says “content” -“synthetic wig” which is FAKE HAIR not Human hair. They claim they put synthetic to avoid paying a tax which is also illegal !!! The wig was also the wrong color and looked extremely shiny and cheap. I contacted them for a return because their website says 30 day returns !! When asked for return instructions ; I was told I needed to send pictures which I did and I was still not given refund info. They told me they don’t provide a return label , but won’t give me any other instructions on how to return this item for my money back. I will dispute this charge with my bank , I suffer from hair loss and can not believe this company is still in business ! So many similar reviews/ experiences to mine. Do not order from here !

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- Fairburn, GA, USA
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John "Zae" Gilliam, the scammer that used the online payment Zelle to get me to pay for the concert tickets in advance did not follow through with the service. This was the second time using his services so, when he asked to pay in advance on July 25, 2023 for the concert on October 14, 2023, I did. The day of concert John Gilliam said he was having issues his connect and he would contact me closer to the concert which he did not. I repeatedly tried to contact him which at some point he called back to say he was going to refund my $1400., which he did not. After many attempts he has not return any of my calls or texts.

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- San Jose, CA, USA
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Placed my order in November of 2023, was to be a X-mas gift for my son. Sent my first e-mail to the contact e-mail on December 27,2023, my last e-mail was January 17,2024 and he has not responded since. I've waited long enough, I'd like to get my money back or my order.

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There’s a website and I clicked it and purchased an item, I didn’t it was a scam and I used my card to check out. But it was too late before I knew that it was a scam website.

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- Patterson, NY, USA
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I placed an order before Christmas and still have not received anything. I have sent 10 emails or so and have only got one response asking for order number etc, which I did reply to and then they didnt respond again. I have been trying to communicate with them via [email protected]. Doing business as https://www.vpdiscountstore.com/

I lost money and never received the product, It was purchased on 11/25/2023. The order number is ****************

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- San Antonio, TX, USA
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The business sells wigs and other hair products. Once you spend 200+ dollars on wigs, they do not send the product.

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- Berwick, PA, USA
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On 12/04/2023, I clicked on an ad, while playing a game, to see what it was it was. The ad claimed, "pay $9.95 for shipping and you'll receive a set of Hex clad cookware" promoted by Gordon Ramsay. I thought it was a legit offer until my husband told me our bank account was emptied. The only thing they got was information to my bank account and my email. I didn't receive any other information like an invoice number, cancellation number, sales receipt, a contract, or an order confirmation. Now the bank is denying my claim to return the funds because I was never given information they need; no confirmation email, order confirmation,cancellation number or anything.

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- Philadelphia, PA, USA
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I paid for a coat in November still haven’t received it and the web site can’t load

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- Bowie, MD, USA
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I ORDERED A CORDLESS RECHARGEBLE SNOW THROWER AND COVER AND NEVER RECEIVED IT.

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- Flushing, NY, USA
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I bought items from New York and Company in October and November 2023, I returned them and still have not received my money back. They do not return phone calls or emails. Finally was able to speak with someone via email and and was told they are researching the issue and will respond back in 24-48 hours, but there is still no resolution as of today January 16th, I have not received a refund and they can not tell me when to expect a refund! Go to their social media page and see how many people have not received their money back! That’s only if you can see the comments bc they hide any negative comments, please help!

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- Okatie, SC, USA
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It was for LV purse's! A new year sale. Included jewelry, clothes, shoes etc! They charged me card and never sent me a confirmation or delivery etc! I poke to my bank and the name is soothed the website that charged my card from NY??

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- Grandy, NC, USA
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Bought a pair of Adidas shoes from the website for $45.50 and paid through Paypal. I never received confirmation email or any email correspondence but Paypal did take money from my charge account. I never received item.

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Thank you for sharing you experience. I almost bited the bate until I saw your story. It seems that the customer service email ([email protected]) is related to several fake online stores.

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- Boyertown, PA, USA
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Saw a add for a electric scooter. Bought it and never received it or any other information on it.

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- Piedmont, MO, USA
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This is a scam store using other people’s contact information fake disconnected phone number and has several duplicate stores on the shop app using several different names they will not reply to emails or refund request you cannot tell who the merchants name is on my bank statement it’s just numbers and I couldn’t get my money back

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- Chatsworth, GA, USA
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Scammer was selling Islamic islamic scarves by 1 or 2 or 4 to help.

Palestine

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- North Beach, MD, USA
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Purchased through an add on Facebook what I thought was Hoka shoes on clearance. Charge came through as Theo Duo Leggings, llc, I did not agree to purchase from that sale point. I never received product. Tracked progress of order - never shipped. Emailed the email address provided, no response. Disputing with credit card company and froze my account to avoid further unwanted charges

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- Lansdale, PA, USA
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Purchased 3 PerNF Air Purifiers from Amazon.com. They are all defective. Amazon no longer sells anything from the seller. They also do not sell replacements. I have tried to also contact PetNF multiple times. PetNF never answers and they also no longer sell the Air Purifier.

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- Silver Spring, MD, USA
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There was an add on Instagram that a plant shop was going out of business. Plants in containers were offered at about 75% off. The company was Neatleqvc and I thought it was a spin off of qvc. No where did it say shipping was from outside the US.

After 2 weeks of tracking shipment I saw it was supposedly set for delivery. I was home the day it says it was delivered. It was not. I don’t have problems with neighbors and missing items EVER. I emailed the company and they said to contact postal delivery. I went to the post office and they had no record of it.

I emailed the company again and demanded money back but of course I got no response. I paid for this with Klarna thinking it would be safer and Klarna hasn’t done anything about the fraud either.

Lesson learned. But I want to warn others.

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