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Online Purchase Scam

Online Purchase Scam Reports & Reviews – Page 24 (602)

- Jacksonville, FL, USA
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Ritzy (Fading Culture)

Mar 27, 2023, 14:11 GMT+4

** ****,

We're sorry for the delay in our response as we're currently receiving a high volume of emails.

We sincerely apologize for the delay in your order as we ran out of stock of the Fadify 2.0 but I'm glad to let you know that we just received feedback from our team that the stocks just arrived. We are processing the pending orders since February. Rest assured you will receive the tracking number soon. Kindly bear with us as we have to ship thousands of orders.

Instead of cancellation and making it up to you, we would like to offer you a 20% discount on your order if you decide to keep it and experience the product to achieve your hair goals when it arrives.

Please let me know if you would agree with the offer. Thank you and make it a great day!

Regards,

Ritzy,

Fading Culture Support

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Saw an ad on Facebook for a digital keyboard, Donner Dep-20 88 keys with pedals and a stool. Said it was a clearance and would be reduced to original price once they sold out. The site now only features yoga pants and my receipt only says what I paid, not what I ordered but I took a screenshot.

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- Jacksonville, FL, USA
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This was a hair dryer purchased. Website claims money back guarantee and that it is shipped from the US. It was from China and is very poor quality and does not work as advertised. Additionally one attachment broke immediately. I tried to contact to start a return and refund but they refuse to cooperate. They say the best they can do is refund me $8.00 even though I paid a little over $50. It’s been days of back and forth I’ve tried to ask why they say money back guarantee and then cannot follow through.

I’ve tried leaving reviews directly on their site and while they say published they never actually appear. I realize now all the positive reviews they have on their site are fake.

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- Warren, MI, USA
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Multiple attempts to obtain merchandise return mailing address for refund. Company responded with offer of $20 not the full $118 I paid. They will not provide return mailing instructions.

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- Grand Forks, ND, USA
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Money was paid but no merchandise was received. I have attempted to email them several times and also attempted to phone them. No answer either way! They provided a tracking number in a confirmation email but the merchandise was never delivered to USPS. I HAVE TRIED THE TRACKING NUMBER SEVERAL TIMES AS WELL!

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- Rincon, GA, USA
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It looked like a credible website on Instagram. After I placed my order I received a email saying my order had shipped so that seemed suspicious. I have a tracking number but I am unable to reach the email address provided. It keeps saying that it cannot be delivered.

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- Saint Augustine, FL, USA
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I ordered a bathing suit from their site, which was advertised on Facebook. It didn't fit and was of poor quality. Per their websites instructions, i emailed them to get a return authorization. First they offered me $6 to keep it. I said no, i wanted a full refund and again asked for the return auth. No reply for several days. I contacted them again and asked where the return auth was. They then offered me $10 and a 20% off coupon. I again said no, i wanted a refund. No reply. I"ve contacted them twice since then asking for the return authorization. Still no reply. They give you 14 days after receipt of the product to return, and now we are past that time frame due to their scam/delay tactics.

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- Quitman, GA, USA
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Ordered from ad on Facebook for raised flower box, received scarf a couple weeks later. With the return address to California with everything written in Chinese. Website seemed legit, 100% satisfaction, guarantee. No working number for USA. Lost $50

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- Dayton, OH, USA
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I saw a post on Facebook of a store stating they were liquidating their Vans merchandise and had everything on sale. Stated everything on sale, discounted prices. Has contact info at the bottom, store info, return policy, etc. So I placed my order expecting to get a confirmation email with my order #, never got it. Waited for a shipping confirmation, never got it. Tried to contact them through the contact email, the emails keep getting sent back as "undeliverable". Look up the address, it's some run-down, busted house in Florida! I want my money back!

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- Watertown, SD, USA
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I found the website and contacted them about buy an excavator for $96000 and he said he could ship it as well for another $1500 and they sent a purchase agreement and wanted me to wire him the money and I had a good friend fly 1500 mile to go check it out and he got to the address and a lady said they went out of business a year or to before and I tried calling the guy and no answer after that

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- Rock Island, IL, USA
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I placed an order with Lolo's Bonnet's on March 8 2022. I received an email on March 28, stating that it had been shipped. She provided USPS tracking # ******************************* To this day, the status still says that she has not dropped the package off at USPS. I've emailed her three times over the last couple of weeks and she does not respond. I was frustrated for myself, but I was motivated to file this complaint after visiting her social media accounts (especially her TikTok account) where there were dozens of comments from people in my very same position - shipping label created, item wasn't shipped, and Lolo's Bonnets would not respond to them. I want to put a stop to this scamming. Please review her TikTok comments, you'll find plenty of other customers in the same boat as me.

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- Jacksonville, FL, USA
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I kept seeing compelling adds on Facebook for this company’s products. Thinking this was an American company, I ordered 4 pair of shoes and did not receive them. I’ve tried contacting the company probably 20 times (via email because that’s the only way to reach out to them,) and I’m continuously getting cookie cutter copy and paste email responses. The responses are laughable. There is no intent to refund my money or resent the product. I’ve read several bad reviews since, wishing I had looked at them before falling for the scam. This corporation truly should not be permitted to do business in the U.S.

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- Durant, OK, USA
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Placed an order and never recieved merchandise.

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- North Richland Hills, TX, USA
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I made several attempts, through email, trying to get support/information about the product. The device they sent me did not work-except for the flashlight. (It was purchased on 03/11/23, received at my house on 03/19/23, and returned to them on 03/27/23. They received the returned device on 03/30/23. It was signed for by initals L.L.) As of this writing 04/16/23 they have not responded to my emails or request to refund the money. I contacted the credit card company and they refunded the money. I want future buyers to be aware of the unethical treatment of this company.

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- Ludowici, GA, USA
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I ordered a Foldable Treadmill on sale during Boughloaf's "Flash sale ? Limited Stock ??" online sale. After waiting 14 days for shipping, I receive a "Silk Scarf". This is clearly a scam. The original tracking label from China was covered by a USPS label.They gave me a no deliverable mailing address to send scarf back and they refuse to send me a shipping label. They are refusing my 100% refund request and we keep going back and forth. They admited the mistake was their fault but they refuse to refund me ALL my money. They also gave away my card number and other scammer started charging my card. Web page disappeared last month (error 404) but now it's back with a new company name. The web link send you to the same item, same page but they changed the company name to Balladrock.

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- El Paso, TX, USA
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Pool table was on Facebook marketplace . There were lots I’d reviews and pictures. Confirmation email. Even responding to my email asking where it was and sending me a email stating it’s been shipped with a tracking number

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- Valrico, FL, USA
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I paid upfront for year worth subscription and they stopped sending the monthly package after only 2 months in to the year. They have not responded to emails and their phone number does not work. They have not responded to numerous people with similar complaints on their social media pages either.

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- Flint, MI, USA
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I purchased a handmade silicone Reborn Doll from Joanna Kazmierzakpietka through Facebook messenger for $800. Lucille #2 was being sent out of Fort Collins Colorado to my address arriving 2-3day from 3/27/23@6:30pm. I received an email from Express Post Mail @6:31pm day of delivery saying I needed to pay an insurance fee of $750 in order for them to sterilize and finish the process for delivery that this was part of their protocol due to COVID-19. I reached out to Joanna through messenger, she replied I will take care of this I promise you everything will be okay. I continued to get the emails from Express Post Mail requesting money. I reached out once again to Miss Joanna Kazmierzakpietka only to have her say I don't know what to tell you I guess you're going to have to pay. I at that moment request my $800 back from her. Didn't get response so after few minutes I replied with ??. At which point my message did not go through. Said no Facebook messenger existed anymore. I reported Express Post Mail fraud to ScamPulse.com but now I need to report her. I called Cash App to report her fraudulent charges and tried to get my money back representative said I had to go through BBB. So here I am please help me out this doll was for my granddaughter who lost her brother 2yrs ago & has had nightmares since. I also told this to Joanna right before she ghosted me.

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- Colorado Springs, CO, USA
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Scammer offered discounted Lucchese cowboy boots. Advertisement for their website was originally through Facebook and I received the link from my father in law.

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- Pittsburgh, PA, USA
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I ordered a product online, the product was never delivered and said "returned to sender" when I contacted the company to find out what happened, it turns out they do not have a phone number, or functioning email address. I tried to file a complaint and there is nowhere to post a comment to warn others. I tried using their chat feature to reach someone and no one answered. When I pretended to be someone else the chat service answered right away. They never responded to my emails and have since blocked my email or their email does not work because all email correspondence bounces. There is no identifiable information on the website to hold them accountable.

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