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officialquasi.com Reports & Reviews (3)

- Hayward, CA, USA • Sep 03, 2026
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I made a 1 time purchase for these masks, I unchecked the auto shipment program but was still charged the following month. There was no indication that I would be billed again, I contacted the company and they refused to return my payment although I told them multiple times I did not agree to future shipments.

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- Chesapeake, VA, USA • Aug 08, 2026
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I paid for a product that was never received. I have attempted to contact them multiple times and only receive AI generated responses.

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- New York, NY, USA • Jul 16, 2026
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I purchased this product because the website advertised it as a Korean-made skincare product. However, I received a product that was manufactured in China. The packaging is completely different from what was advertised, and the ingredient list does not match the ingredients shown on the website.

This constitutes false and misleading advertising. I would not have purchased the product had I known it was not the product being advertised.

I immediately contacted customer service, provided photos of the product and packaging, and requested a return and a full refund. Despite multiple emails, my requests have been ignored, and the company has failed to respond or resolve the issue.

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