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Nicole's Coastal Boutique

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Nicole's Coastal Boutique Reports & Reviews (3)

- Kapaa, HI, USA • May 22, 2026
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Ad on Facebook, went to website. Ordered three items. Took several weeks to receive. Items had the same patterns/shape as on the website but the material was NOT as described (i.e., website says linen blend, received cheap polyester; fit was ridiculous too tight on top, giant on the bottom), worse than something you'd buy on sale at Walmart. Website says "hassle free 30 day returns" but when I tried to return I got into an endless bot chat with them saying they'd offer 10%, 20% then 40% refund. When I said I don't want a refund because their produce is worthless then they told me I would have to return directly to CHINA costing me almost as much as what I was charged. There is no phone number or address (US or otherwise) for the company listed anywhere. I've uploaded the various email chains with what I believe is just a bot.

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- Port Orchard, WA, USA • May 22, 2026
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I purchased three dresses to try on from Nicole's Coastal Boutique. The website says it is located in Nantucket. The site says they have a 30 day hassle free return policy. The garments arrived from China with no tags. The return policy states it is the customers responsibility to pay for shipping, but did not indicate that the shipping is international. The return information sent on the return form states that all labels and plates must be present for a return (there were none). They also have the right to refuse any return. They highly recommend you keep the garments with a 10% refund and 20% off your next purchase. 95% of customers choose this option.

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- Kapaa, HI, USA • May 22, 2026
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Ad on Facebook, went to website. Ordered three items. Took several weeks to receive. Items had the same patterns/shape as on the website but the material was NOT as described (i.e., website says linen blend, received cheap polyester; fit was ridiculous too tight on top, giant on the bottom), worse than something you'd buy on sale at Walmart. Website says "hassle free 30 day returns" but when I tried to return I got into an endless bot chat with them saying they'd offer 10%, 20% then 40% refund. When I said I don't want a refund because their produce is worthless then they told me I would have to return directly to CHINA costing me almost as much as what I was charged. There is no phone number or address (US or otherwise) for the company listed anywhere. I've uploaded the various email chains with what I believe is just a bot.

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