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New Living Solutions

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New Living Solutions Reports & Reviews (54)

My name is John Wanamaker I order two drone drone and extra battery plus warranty on November 10 2020 still have not received my package and no way to contact them can’t leave and email or phone call

Fraud! Represents themselves as Globaltranz when you call the number listed on their website, they are not associated with Globaltranz at all. The people at Globaltranz have been very helpful and are advising they are not a valid company and to fight your bank charges. From drones to clothing to books, these people are ripping off hundreds of people around the holidays. Disgusting!

I placed an order on 11/13/2020 and was charged for the order on 11/16/2020. Original order promised shipment within 10 days. Multiple e-mails later, still my order hasn't arrived. After a little research, I have found MANY complaints about this company. It's a scam. You can't contact them by phone and their return e-mails seem to be some sort of auto response e-mails. I have lost my money. Don't work this this company. They also go my New Living Solutions.

Purchase product from them on11/25/2020. Was supposed to receive the merchandise in seven days. Have not received it yet. The contact information is not valet.

These people scammed my deaf brother out of over 100 dollars! Mad isn’t even the word for what I am!

+1

I too purchased a drone from them. 6 weeks later it arrived all smashed up. They immediately siad they would replace it and to keep the smashed one. Still have not received the replacement.
$70.00 down the scammers sewer into his bank account.

I ordered a drone from a Facebook ad that they had advertised. The drone was a clone of the DJI Mavic 2. The ad stated that the drone had a 4k camera. The drone showed up over a month later. It was a cheap plastic drone that had a plastic box in place of the "4k camera". I emailed the company and got a reply that stated I ordered the standard drone and not the 4k camera drone. Total scam. Total ripoff. Trying to report this to Facebook but not able to since the ad is taken down. Stay away from buying anything on Facebook ads. All scams!

Placed Order for activity learning books with 10 replacement pens for my grandson. Never received email for order confirmation. Began to search online for company and could not find a website for them. Went to complaints and found a LONG list of complaints of fraud from unsatisfied customers... This company needs to be reported to the BBB, and facebook needs to STOP advertising for these fraudulent companies... class action lawsuits need to be initiated for both this company AND facebook... They are literally robbing people.

I'm for a class action law suit, still waiting for my drone

This company is a fraud. You place and order and they immediately create the USPS shipping label and tracking number. When check on the status of the product, USPS website states waiting for package. When you email New Living Solutions, they then tell you that the item is being shipped from Asia. If you try to cancel they order they state that it can only be done within first 24 hours, which is too late since you were monitoring the USPS site. A consumer compliant will be filed with the Florida Attorney General's Office.

+2

I wished I read this before I ordered from them. I ordered the raised cat bowls. I'm getting the same thing: USPS shipping label and tracking number and getting the same message 'waiting for package'. They take your money fast enough, don't they.
Amazingly Cat is another that scammed me. STILL waiting for my refund.
All total last week, I'm out $70.

This company is nothing but bad business I PURCHASE 2 DRONES FOR A GIVE FOR MY TWO BROTHER .
I did not Receive my items for over a moth and 1/2
i open the package an found the drones did not work i follow the the instructions and i came to the point to call and claim my refund the said the did not have a return policy product's and I continue to email and the continue giving me excuses
and they stop replying . as today i lost my money . its not good business practice .

Waiting for my product to show up got a text on my phone telling me Product was at my door. I get home to find out that it wasn't there. And now they are saying its out of their hands. Now I'm out the product and the money for it.

Orderd a drone and got the notification that it was at my house and I get home from work to find its not there and all they tell me is its out of their hands

I purchased a salvage magnet. The magnet was supposed to lift between 70 and 200 pounds. It would not lift a 17 pound tool box. They would not stop the shipment after 24 hours even though it had not been shipped. It finally arrived after three weeks. the magnet is much smaller than the one shown in the videos and one of the pictures. False advertising and a sub standard product costing much more than it is worth. Don't waste your money.

+2

Based on a Facebook ad this company had, I was impressed enough to purchase their advertised drone. Ordered on 10/10, received 10/30. Frustrating issues with this order:
1. I received confirmation fairly quikly that the order was ready to ship, including USPS confirmation. But the product was actually not delivered to USPS until about 2.5 weeks later. Multiple inquiries were answered with the reason that current staffing issues due to Covid was the reason. Acceptable.
I tried to cancel the order. I contacted the company to cancel the order before it was shipped (well before they delivered to the Houston USPS facilty). But the company adheres very strickly to their order cancellation period - 24 hours from order time.
2. Received the drone on 10/30. The quaility was more like a toy. Very cheap looking and feel.
3. The instructions are very limited. Mostly in a foreign languare. If you are not fairly good at "reading between the line," try to get help from someone.
4. It does not operate as advertised. It wonders. Even after adjustments/adjusting, it still does not hover in one place. And, the controller is very sensitive. You will crash into surround objects, if you move the control too quickly. Slow down.
This is a fairly cheap drone. So the quaility will match.
This will be the last time I purchase any Facebook advertised product. I will, from now on, only purchase from Amazon. Their return policy, or help with a third party's return, is probably the best in the industry. It may be even better than a non-Amazon vendor's return policy. Amazon will listen and resolve. Some other vendors will not, and will be strict.

I purchased a drone with 4k camera October 5th.
It finally arrived October 31st.
Problem is there's no camera!
It's just an empty shell as if they forgot to place and install all the electrical components including the 4k camera!
This drone is completely hollow. It did come with two batteries but the one that's attached can't be removed.lol
WTF!

This company is just scamming people... My husband ordered 2 dorms with 4k cameras... Paid for 2 day shipping an revived it 3 weeks later. No camera and it doesn't work. Flys backwards goes where it wants. We contacted them immediately and all they asked was for a picture.

Ordered a drone and finally received it. However, instructions are lousy and it does not give the app name that you need to download to be able to use the camera on it. Totally useless. Contacted company 2x and have not received any info. DO NOT BUY ANYTHING FROM THIS COMPANY!

+1

I ordered a drone and have yet to receive it. I guess I was am also the victim of a scam.

[email protected]

Tracking Number: 4207746992748927005485000016890000
Your package is on its way to a USPS facility.

Status: Pre-Shipment October 14, 2020 at 8:31 am

Shipping Label Created, USPS Awaiting Item

+1

I ordered the drone on Oct 12th still nothing. Tried to cancel the order and was told it had to be done within 24 hours. They immediately send you a tracking number that is worthless. I've filed a compliant with the Florida Attorney General, not sure how much will be done, but it's worth a try.

Ordered a drone never received it!

+1

I ordered a drone and have yet to receive it. I guess I was am also the victim of a scam

+2

Have you gotten your drone yet ? Because I ordered one also and it has been a little more than two weeks. Looks like we are in the same boat.

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8000 West Dr., North Bay Village, FL 33151, USA

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www.newlivingsolutionshop.com

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