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Network Imaging

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Network Imaging Reports & Reviews (9)

A rep emailed and stated that he was going to be sending out the toners for Capital for our printer. I had just spoken with Capital the day before to renew our lease term with them, so when the rep said that he was sending them out for capital, it made sense. He needed to confirm our address for shipment. I didn't fill out the requested information immediately so the next day, the same rep called back and stated that in order to received the toner cartridge we needed to send back the requested information. So I printed the form, filled it out and faxed it back to him.

We received the toner in the mail along with an invoice for $268.97. This amount is very similar to what we are charged per YEAR for the toner through capital so just looking at it, the invoice did not look suspicious, it just looked like it was suppose to be billing us for the year. Later that day we received and email from our corporate office showing the form that we originally emailed to us and it was labeled scam so I called capital and they confirmed that they are not affiliated with this company. Any billing we receive will actually go directly to the corporate office, not to our office. I called the rep today and he was very hostile and aggressive verbally. I advised him that we were going to report the company to the ScamPulse.com and he hung up on me.

Received a re-sealed box containing toner for our printer (that info was received via the initial call to one of secretaries). We already have a contract for this; which already brought to question on why we were getting this. The invoice also stated an overpriced toner that was needing to be paid for (with a 20% return fee). I looked up the company and found on ScamPulse.com that this is what they do and am now doing this report. Did call the company stating we will not be paying it, and suggest they send us return labels if they want it back (not paying 20% fee of course).

I had someone named Scott call and try to confirm the type of copier we have. He guessed and got the number wrong, which was the first red flag. He said that our toner price was set to increase, but they had made a mistake by not notifying us within 30 days, so they were going to keep it the same price through the end of the year if I signed an invoice. He said that they were going to fax me a new invoice with the current price, and then ship us new toner. That was the second red flag because I order toner as we run out. We aren't just sent toner all willy nilly. Today I received the fax which had the name 'Network Imaging' at the top from Westminster, CA and a Seattle phone number of 206-282-1233 and fax# 206-282-9183. But then at the top it says, 'please sign and fax back to 1-800-217-5734'. DO NOT send these people your information or sign anything.

Please beware. This company contact phoned our company and phished for printer information from one of our employees. They accepted a signed document from an employee who has no authority to authorize purchases. They sold a toner for $217.97, when it can be purchased on Amazon for $40. Warn your employees not to release any information in regards to your company printers and toners.

Network Imaging Sent us an invoice saying we owe for ink cartridges, and we are under contract with our Rental company and we should not have to pay for ink cartridges so I called Network Imaging and they said they would cut our invoice in half. That was a red flag so I called our Rental company and they said it was a scam and do not pay for our cartridges and that we should contact the BBB.

- Federal Way, WA, USA

They send me an ORDER CONFIRMATION fax, which I needed to sign and then they would send me the Copier toner. No one from the business contacted this company.

- Chesterfield, MO, USA

This company continues to contact our business inquiring about ink toner for our printers. Once they know that number, they recommend more toner and attempt to send an invoice to sign and have toner shipped and paid for. They will speak to any representative of our company without approval to make purchases. They are a scam. I called the company and advised them to remove our contact information.

The scammer called ( showed as Private # on caller id) and informed me the price of our toner for our xerox is increasing, but because we didn't receive a 30 day warning, he'd send one to the office at current price. He emailed an invoice that asked I sign and fax back to him. When I opened the email, they tried calling the office. I called our copier support and they informed me it was a scam, not to send anything back or we'd receive and invoice for $1,000.00.

- Aurora, CO, USA

This company will call you and they tell you they will be sending toner because you are running low and before you know it, without authorizing to accept it you get a UPS box with the toner and an invoice of $350+ shipping and handling. Most businesses have toner through their agreements and they will keep calling until someone in the office falls for it. Unfortunately the same colleague who received the call opened and used the toner so we had no choice but to pay the invoice.

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