NCR Reports & Reviews (9)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for NCR, help other victims by adding it!
Removal of debt review
The asked us to stop debt check and asked us to pay their distributors. We did that and ever since we paid the R21 000. They went offline and our credit providers were not paid.
BBB checked the phone # was from the
ncr 833-647-1628 philippines
Yesterday, February 16, 2017, I (her mother), her father, her two brothers, and her sister in law all received a call from someone stating they were going to court in East Baton Rouge Parish over the unpaid balance on her Victoria's Secret credit card of $221.21 the next day unless it is resolved (PAID) by close of business.
They did NOT call my daughter.
We (her parents) happened to be driving back from a trip. So, we used our time to do some investigating. I called the company, NCR, and spoke to "Jonathan Pritchard", extension 107. I pretended to be my daughter to see what exactly was going on. I had her permission. He told me that they had been trying to contact her at the number I was using for months. I said that this phone had not received any calls from them before. He pressured me to pay TODAY to stop from going to court.
He then made up information. He said the account was opened when making a purchase on October 2, 2013. He said that payments were made through July 26, 2014. He said that the $221.21 balance was left and that on August 24, 2014 Victoria's Secret turned her account over to Southwest Investment for collections. He said they attempted to collect; but deemed it lost. THIS was a giant red flag, of course. It was less than one month since her last payment. They were not adding any interest or penalty charges.
Our daughter, called Victoria's Secret to ask for help. They could not. She tried to call Southwest Investment. They were rude and would not answer questions.
My husband and I took the time to dig into our daughter's bank statements to see if ANY payments had ever been made to Victoria's Secret through Comenity Bank (which he mentioned when saying payments had been made for the months of October, 2013 through July, 2014). There were NONE. We wanted to be sure that our young woman didn't make a mistake. She did not.
My husband called "Jonathan" to say that he wanted better information before we would be making any payments. We asked for records of those payments. We told him we checked her statements. We asked for the address the card and bills were sent to. He gave the correct street address; but gave an apartment number that made no sense. He used, "Unit A." She lived in, "Apt 206." My husband complained that our daughter was treated rudely by Southwest Investments only as a side comment. "Jonathan" then used that to say he was authorized to reduce the debt by 15% as a courtesy. He was willing to accept $188.03 by close of business.
When told we would not make any payments until we got records of our daughter supposed payments from October, 2013 through July, 2014, "Jonathan" said he would get that for us "if we give him 24 hours."
Things sped up from there. "Jonathan" was suddenly trying to hang up quickly. We asked HOW they would get those records to us - phone? email? "Jonathan mumbled quickly that he would use the number we were on and hung up before we could reply.