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MeetCurve

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MeetCurve Reports & Reviews (91)

I ordered two suits back in June. Once I received them I immediately tried them on and they were too small on the chest area and too big in the butt. So I reached out to return them. First they wanted me to donate to a friend and receive a partial refund but I said no. Their sizing is off and I would rather return them and get my money back. So after going back and forth for a week they finally agreed to accept them as long as I foot the bill for the shipping cost. They received them mid July. So after a week I emailed to find out when my refund would be sent. They said if I don’t get it in 30 days to contact them. 30 days passed and I emailed again. They said the request was sent to keep an eye out but if it’s not showing in another 30 days to contact them. Today I get an email saying due to an issue they can’t refund back to my card and I need to send them a pay pal account to refund it thru. I don’t have a pay pal so I inform them of that. Now they said I can either have the suits back, use someone else’s pay pal or create a new account. This company is a complete joke. I’ve never had an issue with a refund like this.

+13

They keep telling me they never got my package. The tracking said it was scanned in as a return, I even verified with USPS. I have been waiting over a month for a refund. DO NOT BUY FROM THEM! I just disputed purchase with my credit card company.

+8

They will not refund your money. This company has stolen from me. I contacted the returns department, sent my items back and even confirmed they received them. I was told a refund would be issued within 30 days and it has not. This is bad business and theft. I have contacted them numerous times being told I’ll get my money and haven’t. Truly horrible how they scam people. I see so many people buying their products and it is upsetting we are helping support such a sham of a company with zero moral compass.

+10

I ordered swim suits from this site. I kept two and return the others (over $200) in returns should have been refunded. I confirmed with the company via email that they got my return and a refund should have been issued within 30 days. It has been well over that and I only get emails apologizing saying the money is coming. I have since found other posts saying the same thing happened to others. This company needs to be shut down as this is theft. The phone number provided is a fake number and is non-working. Someone please help stop this company from continuing to steal from others.

+10

I ordered 2 swimsuits from MeetCurve. This was my first order with them. When I received the swimsuits, they were too big. My original plan was to send them back and exchange them for smaller sizes. I reached out to customer support team. A lady named "Emma" first asked if I wanted to donate the swimsuits to charity. What Charity program wants swimsuits during Covid 19 outbreak? She also wanted me to give a detailed description about what did not fit right with the swimsuits. I did that. After multiple days of emailing back and forth, she finally sent me an email address to send the return package to. I had to paid for shipping to return the package. It has been over a month and a half. According to UPS the return package was delivered on the 14th of July. It's currently the 4th of August. I have YET to receive a refund. I email customer support everyday and "Emma" says she's sorry and isn't sure what has happened. Don't EVER buy from this company unless you are okay with not receiving your money back or doing any exchanges. There is NO customer service for this company and everything is done through email. It's a scam.

+11

I ordered two swimsuits from Meet Curve. The email that said the product shipped, had tracking information on it but didn’t actually connect to anything. So I wasn’t sure if or when they would actually arrive. They did arrive only a few days after I expected them.

The suits fit well and are of nice quality (one is identical to a suit from Swimsuits for all from last year).

One suit wasn’t exactly the color that it was in the photo. The top half was navy and white stripes and it was so dark it was almost black. The bottom was navy solid but it was more royal blue so they didn’t really match top and bottom on the same one piece suit.

I voiced this in the review, along with my comments that the suit fit nicely, as well as the shipping delay. They deleted the two negative comments and left only the positive commentary. And you will see there are almost no comments on their IG or FB pages. Seems like they are deleting anything not perfectly positive.

But with custom as you have to pay to return. But good prices and sizes right.

+1

I ordered a swimsuit to be delivered to my new home in a new state. By the time I arrived and opened the package it was obvious the swimsuit sizing was not to US sizing. By the time we got internet and I emailed Meet Curve about returning the swimsuit it was a few days after the 15 day return policy. They refused to return/exchange and suggested that I give it to a friend that it might fit. First of all, I don’t have any friends in a new state I just moved to. I don’t have any friends or family my size or in this case smaller that could wear the swimsuit. I ordered it because we have a swimming pool at our new home. I would NEVER recommend anybody ordering anything from here.

+8

I asked to return the two swimsuits because there was not enough support in the chest area. I included the email with the original order information in my request (2 swimsuits). They responded recommending I give them to a friend, family member or charity. I told them my husband would not be ok with that ($75 USD) and I would like to return them. They replied saying that I must state the reason for the return first. Um, as I originally stated, there is not enough support in the chest area. Why the heck is this so difficult?

+12

I ordered a swimsuit, but their picture did not match what I received. They insist I pay to return the item. I am not going to pay for something that isn't my fault. Now disputing with my CC company. The picture on the left is from their website and shows white dots, my picture on the right shows mint dots.

+9

Ordered 3 pieces of clothing which came, but they will not accept return. The website clearly says returns are accepted (see policy below). The rep is trying to negotiate me not returning the clothes for a refund for about a week now. I have asked for the return address several times. It seems they are gaining by making returns so difficult that people do not bother.

Return/Exchange Process

Return shipping fees are at the customer's own expense.

We do not accept returned items that were sent back directly without notifying us first.

Step 1: Please email our customer service representatives at [email protected] to get a return authorization and return address.

Step 2: After receiving your email with exchange/return request, our customer service representatives will send the exchange/return instructions back to you via email. Please follow the instructions to process the exchange/return.

Step 3: You will receive refund within one week or have an exchange order processed after we receive your package. We'll email you once processing your refund or exchange and the refund will be issued to your original payment method. FYI: It will take longer time (maybe 1 to 2 weeks depending on which CC company is) to process the refund for the bank if your original payment method is credit card.

+9

Did you even get your money? I am 6 weeks of trying to get a refund for over $200.

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What does MeetCurve do?

Based on the information from the posts, it appears that Meet Curve, a swimsuit company, has a poor reputation and may engage in fraudulent activities. Customers have reported issues with sizing, poor quality products, non-existent or insufficient return policies, and difficulties in obtaining refunds. There are also claims that the company blocks users from social media pages and deletes comments that raise issues. Some customers suggest that the website may be a scam, and it is recommended to exercise caution when making purchases from this site. Overall, there are significant concerns about the company's customer service and handling of returns and refunds.

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www.meetcurve.com

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