Macy's Reports & Reviews (15)
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SCAMPULSE
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Online Macy's store on Facebook took payment and never delivered
I should have checked them out before giving them my credit card information but I thought it was legit. Macy's is a well known business so Ill didn't think it was a scam till now. Hopefully I can at least get my money back, but I'm not holding my breath for that to happen.
My order was placed on February 6,2024
BEWARE DO NOT CLICK ON SECURE PAY
Scam!
Departmentstoreny.com a.k.a Macy's
Order paid for, not received, tracking number "not found"
Order date: April 10,2023 8:26pm
1
Washed Lambskin Leather Jacket
M / Light Sakura
$3.99
1
Shipping insurance
$0.20
Your order is confirmed
We've confirmed your order preparing for shipment. Please come back to this page for updates on your shipment status.
Other • YM2241280990CD
Tracking
Customer information
Contact information
[email protected]
Payment method
Credit Card-$15.18
Shipping address
Norma Foster
10-1811 Purcell Way
North Vancouver British Columbia V7J 3H4
Canada
16045125671
Billing address
Norma Foster
10-1811 Purcell Way
North Vancouver British Columbia V7J 3H4
Canada
16045125671
Shipping method
VIP Shipping (3-7 days)-$10.99
Ordered a jacket from Macy's on Facebook and never received it
M
Show order summary
$15.18
1
1
Scroll for more items
Order #macysave******** Order date: April 02,2023 8:03pm
1
Washed Lambskin Leather Jacket
M / Camel
$3.99
1
Shipping insurance
$0.20
Your order is confirmed
We've confirmed your order preparing for shipment. Please come back to this page for updates on your shipment status.
Other • ************** Tracking
Customer information
Contact information
********************* Payment method
Credit Card-$15
Shipping method
VIP Shipping (3-7 days)-$10.99
Then it says, "to confirm, what is your birth date?" I hung up.
I tweeted a message to Macy's and they said it was not them.
I was asleep and did not notice until I received the second message as follows "Macy's Purchase Alerts: Your Order # 1364017329 is ready for pickup at Macy's Plaza at West Covina! Bring your email and gov't issued photo ID."
I chose to search the 624-42 number on the internet and found the website address I placed in the appropriate field above. The website looked fine except when I scrolled down to find the phone number for purchase alert customer service and called. When the line was connected, the first thing I heard was something about as follows, "you've been selected to answer three questions and potentially receive a free Caribbean cruise". I did not want to answer the questions, nor did I think that macys would immediately offer such a thing without first appropriately representing themselves. Unfortunately, the questions were not an option, I could not bypass them so, I answered the questions before being told that I was to receive the free cruise granted a paid the nominal fees. Again, I was not interested and wanted to bypass this but the voice kept repeating how I won and would need to pay the fees. I just hung up after the second cycle around considering it was clear by this time that i wasn't calling a real Macy's number. One thing in addition I wish to mention is, I called the number again a few minutes later to see if I could talk to someone( I wanted to tell them how disgusting they are) but now the voice immediately said "were sorry but we aren't accepting calls from your area."