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Kierasimone.com

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Kierasimone.com Reports & Reviews (5)

- Anacortes, WA, USA • Apr 03, 2026
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I ordered a vintage "Beautifully Crafted Cardigan" from KieraSimone.com and received a cheap printed polyester V neck made in China.

I contacted customer service and was told they do not accept returns but offered me a 20% discount to keep the item. I lost $86.98 on this order.

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- Seattle, WA, USA • Apr 01, 2026
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Ordered a taupe floral embroidered pullover seen online from KieraSimone.com. Sent a totally different sweater—unlike the photo on my order—much cheaper/mass-produced. Sent numerous emails asking to exchange it or send back for full refund. Kept telling me it WAS the sweater I’d ordered and that I could get a 20% refund and keep it (I don’t want to keep it.) Have not answered my queries about how to send back and get a full refund…realized I am talking to an AI emailer as the messages are word-for-word the same and don’t address my questions. I will now just block their site and donate the sweater to charity. Pretty sure I’ll never even see 20% of the cost returned to me. I lost $46.00.

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- Lenox, MA, USA • Mar 31, 2026
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Do Not Order from this company, Kierasimone.com. I ordered a ring in January and by March I hadn't received it. I also ordered a sweater. I wanted to return it, but they said they didn't accept returns. Their website says NO RETURNS, on one page, and 30 day Returns on another. I finally received my package, and it had a cheap, ugly sweater in it and the wrong ring. I contacted them again at [email protected]. They took "full responsibility and said that they would send out the right order right away. I even sent them photos. The package came and it was the same ugly sweater and wrong ring. Again I contacted them. They said they couldn't open the case again because they had already sent me a complimentary replacement.

I argued with them over and over, but began to think. I was dealing with AI because their responses came immediately and some of them seemed identical to others. I wasted so much time writing to them over an over. We must have exchanged 25 emails each. I lost $90.00 in total.

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- Tulsa, OK, USA • Mar 26, 2026
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Website showed sweaters and tops with embroidered details. Merchandise shipped was cheap printed fabric. Business would not give full refund. Offered 20%

refund. Website does not give a phone number. They claim to be somewhere in Hudson Valley.

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- Cedartown, GA, USA • Mar 22, 2026
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The clothing in the pictures of the KieraSimone.com website portray high end clothing of expensive materials. The clothing received is nothing like the pictures on internet. I will upload pictures to compare. I was only able to upload one photo. I have more.

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