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[email protected] Reports & Reviews (1)

- Olathe, KS, USA

I'm concerned about a loan offer I received from LightStream Loans, as they claim to be. The representative, Alex Martin, who identified himself as a Senior Loan Advisor for LightStream Loans, a division of SunTrust Bank, contacted me. Their address is listed as 595 Market Street, San Francisco, CA 94105.

Alex Martin called to offer me a loan with favorable terms and a nice APR. However, I became suspicious because he had a very strong Indian accent and the email he sent came from [email protected], which seemed odd.

To clarify, I called Alex Martin back and asked more questions about his company. Instead of providing clear answers, he repeatedly requested my photo ID. When I refused, he became upset, accused me of being a bad customer, and implied I was hiding something. This raised further red flags for me.

Five minutes later, Alex Martin called again, asking me to contact his Senior Loan Advisor, Kevin, at 516-462-3566.

The whole situation feels off, and I'm quite concerned about its legitimacy.

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